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HomeStars
Roofing
The Home Professionals No Longer In Business
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6%

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Reviews by rating (past 12 months)

Reviews for The Home Professionals No Longer In Business

Average customer rating:
7 10 (133 reviews)

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Rosa
Rosa
1 review SCARBOROUGH, ON
9/10

Roof Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very happy with the work that was done on my home, everything was completed to my satisfaction and I would definitly recommend this company to others. I am very happy with the service I received.

Approximate cost of services:
$1,500.00
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Ale Eba in Mississauga
Ale Eba in Mississauga
1 review MISSISSAUGA, ON
0/10

Eavestrough and roof Inspection

They incrementally increased from 59.00 to the cost to over 12500 dollars by creating urgency and panic. I regret dealing with them and depressed for paying so much for nothing.

Approximate cost of services:
$59.00
4 of 4 people found this review helpful.
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Company Response

I'm not sure what has happened since our last visit but when we had completed all work you told our techs you were satisfied with the service you received. Considering we did a substantial amount of work at your request, and you even had requested a quote to have other work done if there is any issues with the work performed please give our office a call and we will be more than happy to have a technician come out to address any concerns.

Beacher
Beacher
3 reviews Toronto, ON
2/10

Repair eavestroughs

Terrible customer service! The technician came to repair our eaves troughs, which are pouring water right down the side of our house. He came and did some work, and said it was fixed. The next rainstorm came with no improvement to the problem. Now when I have called them to come back, they keep putting me off. They have a very annoying answering service, when you call you can't actually speak to anyone, you have to wait for them to call you back. Which they never do. Won't be using them again!

Approximate cost of services:
$300.00
3 of 3 people found this review helpful.
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Kabeer at Mavis and Bristol
Kabeer at Mavis and Bristol
1 review Mississauga, ON
6/10

I had bought a teamsave deal to get m eavesthrough cleaned

I had bought a deal to get my eavesthroughs cleaned and Vlad the person who came was a very nice young gentleman who did a good job of cleaning my eaves. He recommended I caulk nails, replace warped/loose shingles and replace one of the exhaust vents. He showed me all the damage and did not pressure me at all to fix any of them. I was impressed by his professionalism however I found the pricing of the work to be a little on the higher side.

The eaves are now clean and I am hoping they fix the roof isses in the same professional manner. Vlad did a great job in cleaning my eavesthrough.

Update: I got the above recommended work done but was not impressed with their cleanup effort as there loose shingles on the roof and nails which flew down. I've cleaned it up (not the nails yet) but for the price I expected them to do a proper clean. He did put the pipe into the eavesthrough but I would've preferred if it would be angled to avoid spillage. I would've assumed he would've done that but it's ok. If their price was cheaper I'd give them a higher rating vis a vis their work quality but for the price they charged I think a 6 is reasonable.

Review has 1 previous version
Approximate cost of services:
$59.00
What could this company do to improve their services?
Improve their pricing structure. Clean up after the work is done.
1 of 1 people found this review helpful.
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Brenda H. in Richmond Hill
Brenda H. in Richmond Hill
4 reviews RICHMOND HILL, ON
8/10

Eavestrough Cleaning & Roof Inspection

I'm glad I used this company to do a roof inspection since they notified me of a roof vent cover that had been removed by a racoon. We weren't aware that racoons could get into our attic. The service technician arrived on time and showed me photos of the problem. He also provided me with a flyer outlining a recommended solution.

Approximate cost of services:
$59.00
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Company Response

Thank you for your review, I am glad you were happy with our service. If you require any further help with your home in the future please give us a call.

Bill  in Thornhill
Bill in Thornhill
1 review THORNHILL, ON
10/10

Eaves cleaning

I had home pro contracted to clean my gutters. I was very happy
With the service. The woman from the office called me a hour before
Arrival. Mike introduced him self before starting, and Did a good clean
Job. He gave me my 15 point inspection and explained that everything
Looked good for the next few years. He took a picture on his camera
To show me the clean gutters. I was happy with the overall experience I got
What I paid for and more. I have recommended this service to my friend who lives close by.

Approximate cost of services:
$59.59
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Company Response

Great we are happy to hear you are pleased with the service you received

Kim in East York
Kim in East York
8 reviews Toronto, ON
6/10

Eavestrough cleaning

I bought a deal through one of those daily-deal emails. It was for eavestrough cleaning and a roof inspection. I really didn't want the inspection, just the cleaning.
One of the reviews here on homestars said that this company gets on your roof, then finds other problems to try to upsell you, so I was basically sitting by my phone at work, waiting for them to call. And...that's what happened. They called to say the cleaning was done, but that I needed some caulking done on the roof, and that the eavestrough wasn't properly attached and needed some work, and the guys said he "got special permission from my office to do the work now at a special price." Gimme a break.
I had someone up on my roof recently and they found no problems at all. The house is 9 years old.
I'm not saying this company was flat-out conning me. I don't know that for sure. But it does seem suspicious. My guess is that the $59 deal is a loss leader for them, and they need to upsell in order to make a profit. This strategy probably works on most people.
That said: they arrived on time and the staff were friendly. And $59 for the cleaning is a good price.

Approximate cost of services:
$59.00
2 of 2 people found this review helpful.
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Company Response

We are glad to hear you were happy with your cleaning service!Regarding any additional work our staff are professionally trained to inspect any issues that are existing or may lead to any potential problems in the future. It is our obligation to bring any concerns to your attention but you choice to address them

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Professionals No Longer In Business

The Home Professionals brings 30 years of combined experience to help homeowners in Toronto, Vancouver and Calgary make their homes safe and comfortable! Our trained service technicians meet the highest standards of expertise and professionalism. We specialize in preventative maintenance to eavestroughs, as an investment in your home. Proper eavestrough ...
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