I have called on Paul and Pest 911 twice over the past few years, most recently for carpenter ant treatment. With years of experience in the industry, he is extremely knowledgeable and shares that knowledge with you, explaining everything you need to know about whatever pest is of concern. He is patient, polite, punctual, and he does a very thorough job -- never rushing. From his inspection to treatment to giving suggestions for future prevention, he is absolutely stellar!