Mr Water Heater

Plumbing
8-2929 St Johns Street Port Moody BC V3H 2C2
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Mr Water Heater
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59%

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Reviews by rating (past 12 months)

Reviews for Mr Water Heater

Average customer rating:
6.9 10 (18 reviews)

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Dianne Bond from Coquitlam
Dianne Bond from Coquitlam
1 review Coquitlam, BC
10/10

Electric hot water tank

Mr Water Heater installed the electric hot water tank that we replaced on March 13, 2014 on September 22, 1997, OVER 15 YEARS ago. We had, unfortunately, covered up Mr Water Heater's name and installation date with an insulating blanket and had the tank replaced by another company. That other company blocked our neighbour's driveway for almost 2 hours, positioned the tank so that we could not access the instruction manual or information labels, charged us $1050, and left without telling us with the promised price of the tank or the warranty on it. They told us to look on the internet when we complained. We really wish that we had called Mr Water Heater again instead of the company we called!

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Company Response

We certainly appreciate the fact that you took the time to write this review and please feel free to contact us anytime in the future. We always try to do our best for our customers and we are always extremely happy to hear from repeat customers.Thank you.

Lawrence Brown from Vancouver
Lawrence Brown from Vancouver
1 review Vancouver, BC
10/10

Returning Customer

We have been using “Mr.Water Heater” for many years. Their service for us is always prompt and great, from routine visits to emergency situations they are able to help us for which we are loyal customers.

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Company Response

We really appreciate you using our services and we really strive to provide whatever our customers need and when they need it. Thank you.

Kevin Lam  from Etobicoke
Kevin Lam from Etobicoke
1 review Burnaby, BC
10/10

Replacement services

We have been using “Mr.Water Heater” to replace our products and bring them up to code for many years. “Mr.Water Heater” is very thorough with their services and we have been happy with their services.

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Company Response

Thank you so much for writing this review on us and we appreciate your business.

David Hardy from Port Coquitlam
David Hardy from Port Coquitlam
5 reviews Port Coquitlam, BC

First Review

8/10

Hot Water Tank Replacement

My Hot Water Tank broke late on Friday Night and as a reult we had to shut off all the water to the house. Early Saturday I called around and Mr Water Heater could come in the quickest at a competitive rate on Saturday. They did a good job and had the job done by Saturday afternoon. The serviceman was punctual and friendly and I would definitely use this company again.

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Company Response

Thank you for writing this review. It was a pleasure doing business
with you.

Harry from Abbotsford
Harry from Abbotsford
1 review Abbotsford, BC
2/10

Mr Hot Water Heater

They showed up on time, did not check gas line for leaks and left a good one. Came and fixed their mistake after I brought in a gas fitter to find it!

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Company Response

I'm very sorry to hear that your experience with us was not a great one. After over thirty years in the business we pride ourselves on providing exceptional customer service. Please don't hesitate to call me if there is anything we can do to improve your experience with us. Thank you.

Cheryl Bradley in New westminster
Cheryl Bradley in New westminster
28 reviews New Westminster, BC

First Review

10/10

Water Heater Emergency

One Sunday we came home from doing some pretty dirty work went into have shower - NO HOT WATER. Went down and found the entire floor covered in water. The water heater had sprung a leak. We called around and discovered that either the companies we called were outrageously priced, no acceptable heater in stock or were just unavailable. In desperation we called a place in Port Moody. They were fantastic and arrived within 4 hours, new water heater in tow. They arrived shortly after 5 with 2 workers who installed, tested and cleaned up within 3 hours. This was more than what I expected. As I had to go to work early the next morning - they were a life saver. They stayed until almost 9 in the evening making sure everything was a go. I would call them first if I ever had another problem with my water heater.

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Company Response

Thank you for taking the time to write this review. I'm very pleased that you were happy with the services we provided!

Ankie in North Vancouver
Ankie in North Vancouver
1 review North Vancouver, BC
8/10

Hot water tank

The installer went out of his way to install the hot water tank in a very small space.He was friendly and so far everything is working fine.The cost of the water tank was expensive but apparently compatible with other companies.

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Company Response

I'm glad that you're happy with our services. It was a pleasure! Thank you.

leo in coquitlam
leo in coquitlam
1 review Port Coquitlam, BC

First Review

10/10

replace water heater

mr water heater came when they said they would. he was helpful and wquite polite. he took out the old water heater and replaced it all on the same day as when i first contacted. the price was comparable and they were able to do it faster than other companies. the area was left clean and we are happy with our new heater

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Company Response

Thanks for the nice review! I'm happy that you are pleased with the installation of your new water heater.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Water Heater

Mr. Water Heater is a company specializing in water heaters, both gas and electric, and has been serving the Lower Mainland since 1990. Our company is licensed, insured and bonded and we employ only professionally trained and ticketed technicians who can provide replacements and repairs on both residential and commercial tanks.

The following are some things that set us apart:

Same day service.
Everyday competitive prices.
Warranties on all major repairs.
Trained and licensed technicians.
Services for residential and commercial properties.
Options for gas or electric heaters.
A+ rating from the BBB.

Repairing or Replacing hot water heaters:
Do you have hot water problems? Mr. Water Heater is here to help keep your hot water running. The average lifespan of a water heater is 7-10 years, and one of the things that elongate the life of your water heater is routine maintenance. However, in the event you need your water heater repaired, trust us with the job!

We offer the following repair services:

Residential water heater repair.
Commercial water heater repair.
Warranty and maintenance work.
Gas and electric heater repairs.
Is it time to replace your old water heater? If you have an aging or failing water heater, don't wait any longer to replace it! At Mr. Water Heater, we offer a full array of water heater installation services, so whether you are installing a new water heater or replacing an older one, we can help. Because we carry a full line of residential and commercial water heaters, we can help you choose the right one for your application, install it the same day, and haul away your old water heater as well.

CATEGORIES
Plumbing
PRODUCTS
Gas & electric water heaters. Residential & Commercial water heaters.
SERVICES
Repairing or Replacing hot water heaters: Do you have hot water problems? Mr. Water Heater is here to help keep your hot water running. The average lifespan of a water heater is 7-10 years, and one of the things that elongate the life of your water heater is routine maintenance. However, in the event you need your water heater repaired, trust us with the job! We offer the following repair services: Residential water heater repair. Commercial water heater repair. Warranty and maintenance work. Gas and electric heater repairs. Is it time to replace your old water heater? If you have an aging or failing water heater, don't wait any longer to replace it! At Mr. Water Heater, we offer a full array of water heater installation services, so whether you are installing a new water heater or replacing an older one, we can help. Because we carry a full line of residential and commercial water heaters, we can help you choose the right one for your application, install it the same day, and haul away your old water heater as well.
BRANDS
Residential: John Wood, Bradford White, Giant, Rheem/Ruud, Commercial: A.O. Smith, Rheem/Ruud
STYLES
Customer service is our highest priority, and we guarantee your satisfaction. With more than 25 years of experience in the business, we continue to offer competitive pricing on all our services throughout the Lower Mainland.
SPECIALITIES
Same day replacement or repair of Hot Water Heaters! Repairs, Installations, or Emergencies: Your water heater is an essential but often overlooked part of your home or business. It provides a comfort that you may forget about until you lose it. This is why you should choose a water heater repair specialist you can trust. Don't trust your water heater to just anyone. This is especially important if you are getting a new hot water tank installed. By choosing us for the installation, you know that the job was done right so you can trust it will last for years to come. We offer the following services: Water heater repair. Water heater installation. Manufacturer's Warranty Replacement. Furnace and boiler replacement. Leak detection. Emergency service.
WEBSITE
http://mrwaterheater.ca
YEAR ESTABLISHED
1990
PAYMENT METHOD
Visa, Master Card, cheque, cash
LICENSES
gas contractor
MEMBERSHIPS
BBB, Comply Works
LIABILITY INSURANCE
Yes
DIPLOMAS
red seal plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
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