Floor Coverings International Ottawa

Floor Laying & Refinishing
21 Concourse Gade, Suite 5 Ottawa ON K2E
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Floor Laying & Refinishing
Floor Coverings International Ottawa
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97%

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Reviews by rating (past 12 months)

Reviews for Floor Coverings International Ottawa

Average customer rating:
10 10 (15 reviews)

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Kathryn in Ottawa
Kathryn in Ottawa
1 review Ottawa, ON
10/10

Excellent customer service and result

We hired Josh and his team to install new sub floor, hardwood and integrated tile in our home. We had an excellent experience. They arrive on time, deliver what was promised, and are extremely responsive. Even throughout some scheduling hiccups on our part (aligning multiple vendors for a major renovation is no joke!), Josh was flexible and upfront with what was and was not possible. We could not be happier with the process and outcome. We would not hesitate to work with Floor Coverings International again.

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Andrew MacNeill from Ottawa
Andrew MacNeill from Ottawa
5 reviews Ottawa, ON
10/10

Kitchen Flooring

We've used Floor Coverings International for two projects over the past few months and are completely impressed with the service, response and quality of the work performed. We've gone through a number of renovations with other companies and each time they were frustrating and honestly, the old adage was true "contractors are like prostitutes, you don't pay them to work, you pay them to leave". This was never the case with Floor Coverings International.

The kitchen flooring project went smoothly without any major issues (rare for these types of projects) and the result I(see below) s fantastic. Catrina and Haley were awesome and had great design ideas! They ensured the final result was perfect, finding imperfections in the product that we didn't see and correcting them promptly!

Josh Nolan, the owner, was super responsive on every request from the first time we saw the van through to providing design insights, saving us time and money. Having the samples available in-home made the selection easy and actually, dare I say it, fun!!

After doing the kitchen floors, it became obvious that we needed carpet work done as well. Josh had samples the day he visited looking at the kitchen floors and within 30 days, new carpets were put in, replacing ten year old carpets with a new fresh look.

I can't recommend FCI enough!

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Luc-Rock in Toronto
Luc-Rock in Toronto
1 review Toronto, ON
10/10

Very satisfied with our new basement floor!

When our basement was flooded, my wife and I explored our options for redoing our basement floors. We got quotes from three companies that were recommended and highly-rated.

We chose Floor Coverings International for several reasons:
1. Their prices were comparable to others (not necessarily the cheapest, but a good price-to-quality ratio)
2. We liked their product offerings
3. We were impressed by Josh during the whole process.

We found Josh to be extremely personable and professional. There was no high-pressure sales tactics and he kept his word in terms of scheduling and pricing.

The installers were also very impressive. They were both friendly and did great work. They kept our house clean throughout the process, which lasted from morning to late afternoon.

We are extremely pleased with the end result. Our new floors look 100% better than our old ones. We highly recommend Floor Coverings International and Josh’s great team.

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Stephanie S.
Stephanie S.
2 reviews Ottawa, ON
10/10

Kitchen Renovation

Josh and his team were fantastic! They offer a wide variety of flooring types, styles and colours to choose from, and Josh was very helpful when it came to our selection.
The install was quick and clean - we had existing cracked tile replaced with vinyl tiles.
They made it very easy and hassle free, and were always prompt and honest. Everyone we worked with was friendly and helpful! The new flooring really made our kitchen pop! We would highly recommend them to anyone looking into flooring replacement. They are first on our list to call for any future flooring projects!

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brookenataliebrown
brookenataliebrown
1 review Ottawa, ON
10/10

Runners

We had runners installed on all three sets of stair cases. Floor coverings did a great job and the project was done quickly.

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Company Response

Thank you so much for your kind words. Great working with you.

dlipovski
dlipovski
1 review Ottawa, ON
10/10

Hardwood and carpet installation

I can't say enough about the excellent experience I have had with Floor Coverings International. Recently (November 2017) they installed hardwood on the main and upper floors of my home and carpet on the stairways. The customer service I received from Josh and his team was outstanding. From the outset and throughout the process Josh provided excellent advice and solutions that exceeded my expectations. The crew was friendly, professional and quality work was completed in a short timeframe. I am really happy with the results and would highly recommend Josh and his team... my home is transformed!!

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Company Response

Cannot thank you enough for your kind words and business. It was a pleasure working with you and making the process seamless from start to finish.

Ali in Ottawa
Ali in Ottawa
2 reviews Stayner, ON
10/10

Excellent Service and Work

We had to replace the carpet on stairs. Josh was very knowledgable, and the fact that he brought samples with him was an excellent bonus. It was so much better than trying to pick in a store. If we ever had flooring needs in the future we would definitely use Josh again. His installers were excellent. And they all showed up on time!

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Company Response

It makes it so much easier to select your flooring when we bring it to your door. That is one service that makes Floor Coverings International Ottawa East unique.

Florence
Florence
1 review Ottawa, ON
10/10

CARPET RUNNER FOR STAIRS

A small job for them and they treated me like I was getting the whole house done. They are professional and courteous. My stairs are perfect and beautiful.

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Company Response

So happy we helped transformed your home!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Floor Coverings International Ottawa

Floor Coverings International offers the best 'in-home' flooring experience. When you're interested in ANY flooring job in your home, we’ll come out to meet you for FREE! When we come to your home we bring our Mobile Showroom with over 3,000 samples of different types of flooring so that, on this free visit, we’ll be able to show you your product choice in the light of your own home! We'll also measure your area and provide you with a final quote, all in the same visit. We sell and install all of the best major brands and name brands of flooring products including, carpet, tile, hardwood, vinyl, luxury vinyl, laminate, stone, designer area rugs and more!
The best part of what we do is being able to see you in your home. Being in your home allows us the opportunity to evaluate your needs and discover the best choice for you. We love offering every customer their own unique experience depending on their space and personal desires.

CATEGORIES
Floor Laying & Refinishing, Carpet & Rug Retailers, and Floor Retailers
PRODUCTS
Carpet, tile, hardwood (engineered & solid), vinyl, luxury vinyl, laminate, stone, designer area rugs
SERVICES
Sales, installation, turnkey for the customer
BRANDS
Armstrong, Citak, Daltile, Godfrey Hirst, Kraus, Lauzon, Shaw, Twelve Oaks
STYLES
Carpet: loop, pattern, texture, twist, area rugs, stair runners; Hardwood: high & low gloss, smooth & scraped
SPECIALITIES
Free in-home consultation with over 3,000 products in our mobile showroom
WEBSITE
http://ottawaeast.floorcoveringsinternational.com/
YEAR ESTABLISHED
2016
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, American Express, Discover, Offer Financing
MEMBERSHIPS
CFIB
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty on workmanship while passing along the manufacturer's warranty on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.