Cascade Appliance Service Ltd.

Appliance Repair
Oakville ON L6M 3H2
Write a Review
Write a Review

Recommended Professionals

90%(4 reviews)
95%(22 reviews)
90%(5 reviews)
90%(4 reviews)
95%(22 reviews)
90%(5 reviews)
HomeStars
Appliance Repair
Cascade Appliance Service Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Cascade Appliance Service Ltd.

Average customer rating:
10 10 (211 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing and Prompt

I contacted this team, and Linda gave free advice, which fixed the problem with my dryer. She was prompt, professional and the quote given originally for a full clean and maintenance was significantly less than competitors. Highly recommend this company!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Glad I was able to troubleshoot your problem over the phone. Steve is a hard working, honest person

Gary S from Oakville
Gary S from Oakville
3 reviews Oakville, ON
10/10

Gas Dryer Repair

We had Steve out a few years back, and so glad I kept their number handy. Our gas dryer stopped putting any heat out. Linda had a suggestion to make sure our vent wasn't the problem, so tried that, and still no heat. initially Steve thought it might be the glow plug, but it was fine. Ended up being the "coil". Sure enough he had one in the truck and so in about 30 mins they were done!
Very honest and friendly - I'll use them again for sure!

Approximate cost of services:
$170.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for your sweet words. Steve loves being prepared with as many parts as possible. But our work vehicle is small but we do our best

Brian in Hamilton
Brian in Hamilton
7 reviews Hamilton, ON
10/10

Kitchen Appliances

The excellent reviews for Steve and Linda at Cascade Appliance Service are totally well deserved. Initially, Linda gave great advice about the wisdom of bothering to fix a washer and dryer that were “on their last legs”, so we purchased new ones instead. Then we asked for help with some minor issues with two kitchen appliances, and they came to our place and fixed them promptly. Great service + fair price + very nice people. Highly recommended!

Approximate cost of services:
$135.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the kind words. When we have a good idea that the appliance is not worth fixing, no sense you paying us to visit to tell you bad news. A quick video usually shows us what we need to know

iceboxcometh in Oakville
iceboxcometh in Oakville
1 review Oakville, ON
10/10

Dishwasher repair

Linda and Steve came to the house the sameday i called this is the the third time they have fixed an appliance for us. Each time they have great and have even given us pointers on maintanence on other appliances. I would personlly recommend them to anyone who has a broken appliance.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you. We enjoy helping people. And we love repeat customers... just not too soon between calls!

Jordan
Jordan
5 reviews Oakville, ON
10/10

Believe the reviews

Professional, honest, pleasant, fair, knowledgeable. They recently fixed our washing machine and we have nothing but positive things to say about both Linda and Steve. They are a rare find, highly recommended. Believe the reviews and add ours to it.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for your kind words. Steve takes great pride in a job well done and a fair price

staktrace
staktrace
24 reviews Hamilton, ON
10/10

Non-functional dryer

We moved into our new home and discovered that the dryer didn't work at all. Not sure what was wrong with it, so we called Cascade to have them come in and take a look. After some troubleshooting Steve discovered that the power outlet wasn't hooked up to the electrical box! Even though it was a house wiring issue and nothing to do with the dryer, Steve was able to fix the problem and get our dryer going. Meanwhile Linda regaled me with all sorts of horror stories about stuff they've encountered on past jobs and some great tips to avoid running into problems like those myself. I was very satisfied with the service and particularly impressed by the attention to detail and effort they put in to avoid scratching our wood floor with the dryer as they moved it around.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Steve and I enjoy helping people with their appliances. If we can assist you in getting a longer life out of your appliance. And a safer house in the process, We are glad we are able to help

darren in Toronto
darren in Toronto
1 review Oakville, ON
10/10

Gas range repaired!

From my description of the issue, with the model number of the stove, Steve was able to quickly determine the issue, and it was fixed in short order. No surprises on pricing of parts or labour. Steve and Linda were a pleasure to deal with, and I would not hesitate to recommend Cascade Appliance Service.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

I am so glad we were able to help. Steve loves his job and being prepared with the possible parts needed at each call

Stephen
Stephen
16 reviews Mississauga, ON
10/10

Very Efficient and Knowledgable Dishwasher Service

Our 23 year old dishwasher was failing to wash our dishes very well and had even sprung a small leak. We dreaded the thought of replacing it because tiling around the base would have made installation of a new dishwasher very expensive (not to mention the cost of a new dishwasher too!). We contacted Cascade Appliance Service Ltd. through Homestars. Steve and Linda did an amazing job. They very quickly identified the parts that needed replacing and the source of the leak. Within about a week they had completely rejuvenated the dishwasher at a very reasonable cost. They were very efficient and knowledgable, as well as being very pleasant and professional to deal with. We have no hesitation in very highly recommending them.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

It was a pleasure meeting you. So glad we were able to help with your dishwasher

smitachandra in Toronto, Ontario Canada M5R2E2
smitachandra in Toronto, Ontario Canada M5R2E2
1 review Mississauga, ON
10/10

Refrigerator leak

Steve and Linda were fabulous! They fixed the leak in my refrigerator, cleaned up and were pleasant to deal with, competent and cheerful. They even pointed out potential problems. Highly recommended!

Approximate cost of services:
$230.00
Was this review helpful?
Company Response

So happy that we were able to solve your fridge problem
Linda

Margaret00
Margaret00
7 reviews Mississauga, ON
10/10

Cascade Appliance to the rescue

Steve and Linda were GREAT, upfront about the cost, didn't tell me he would try to fix it but no guarantees (like another company), he DID fix it! Even after this other company tried to Saba tosh the fridge & make the repair difficult, Steve was able to repair it. You get Steve and Linda, two very honest people, doing a GOOD HONEST JOB, I would highly recommend them to everybody. I know I will call them again should I need something else repaired.

Margaret Davey

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was a delight meeting you. Glad that Steve was able to help with the fridge issues. Loved the music that was playing as we chatted while Steve worked
Linda

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Appliance Service Ltd.

Our technician has over 28 years of experience servicing washers, dryers, dishwashers, stoves, and fridges. We have been servicing the Oakville/ Burlington/ Waterdown area for over 28 years. We offer a year warranty on parts and a 30 day warranty on labour. We service all major North American brands of ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Burlington?