Waterproof Masters & Associates

Formerly Waterproof Masters
Waterproofing
Mississauga ON L5V 3C5
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Waterproof Masters & Associates
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95%

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Reviews by rating (past 12 months)
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Reviews for Waterproof Masters & Associates

Average customer rating:
9.7 10 (37 reviews)

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Private User
Private User
Private User reviews , ON
10/10

Quick and top quality work

Residential waterproofing on external wall of basement
- Fast: quote provided within one day of calling. Work started within one week even including a permit for gas line that was in the way of the excavation area, work was completed within two days.
- Customer service: John is polite, responsive and honest about the process, the timelines and the protection
- Guarantee: I oversaw all the work and honestly, those guys are experts at what they do, there really is no way water will even get into the basement with so many layers of protection

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Company Response

Thank you for your kind words, it was a pleasure working with you. Thank you for bringing the guys coffee, they really appreciated it.

victor in Toronto
victor in Toronto
0 reviews Toronto, ON
10/10

Melting snow should be outside

For a while, now water seeps in after a downpour but was not excepting water in the basement with snow melting. Finally called Waterproof Masters got a price within less than a week six employees dug up the back of my house did their job in one day very impressed the the job and the ten photos that were supplied Very highly reccommend Thanks John Victor in A Dry basement in Etobicoke

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Company Response

Thank you Victor, it was a pleasure working for you.

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Basement Waterproofing

The cinderblock walls in my basement had water seeping through. After speaking with a couple of companies, I decided to choose Waterproof Masters and I am happy with my decision. They are friendly and honest waterproofing experts with lots of experience. All of my questions and concerns were answered and addressed promptly and my basement was left in clean conditiont. Thank you for the great work.

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Company Response

Our goal is to provide answers and solutions to your issues. We thank you for entrusting us with resolving your waterproofing needs.

Private User
Private User
Private User reviews Toronto, ON
10/10

waterproofing of 2 walls of our church

When we requested a quote John listened carefully to the issues we had and discussed the scope of work required. He did a thorough inspection of the property and the written quote was detailed and accurate. We were given options for our window wells and went with wood which looks so much better. John and Helena made an on-site visit before work began to go over the entire process. We had one unexpected issue and John's response was prompt and the problem was repaired for us. We did our final walkaround today. Waterproof Masters will return in the spring once the soil has had a chance to settle for finishing details. We are very satisfied with the work done; with John's promptness in returning calls and visits to the site and also the crew who took time to answer our questions while work was in progress.

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Company Response

Thank you for your review. We always welcome feedback from our customers. It was a pleasure working with your team.

Peter
Peter
2 reviews Burlington, ON
10/10

Interior Waterproofing

Second time I have used this Co. This occurrence was a significant job taking four days, using four man crew. Throughout, the crew was courteous and respectful regarding the home and homeowners especially during these times. Job completed as contracted with information freely provided upon request and any identified issued immediately addressed. Completely satisfied.

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Company Response

Thank you for calling us back, we appreciate your business and kind words.

grace
grace
3 reviews Toronto, ON
10/10

Excellent, Guaranteed Waterproofing Work!

Fast and efficient work done by the pros at Waterproof Masters. John is excellent at his work and answers all questions prior and during the work if needed. The estimate is detailed and well explained. The price are well inline for the work being done as well. I highly recommend them to get the job done.

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Company Response

Thank you, we appreciate your response.

Private User
Private User
Private User reviews Oakville, ON
10/10

Waterproofing one wall of basement.

Of course, we were away when the major leaks were in the basement. We got Waterproof Masters name from a neighbour and John and his crew were great. There was a cable cutting problem but it was repaired promptly. We would highly recommend this company for basement leaks.

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Company Response

Thank you, we appreciate your response.

Mika in Mississauga
Mika in Mississauga
1 review Mississauga, ON
10/10

Basement waterproofing

Was very happy with the work completed in only one day. Addressed all my concerns without delay. Very polite and professional customer service. I will definitely be recommending Waterproof Masters.

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Company Response

Thank you for your kind words.

Toni in Dieppe
Toni in Dieppe
0 reviews Mississauga, ON
10/10

Outstanding Service

John and his team did an outstanding job at our home. They were very professional and knowledgable in addressing the problem, and they did so in a very quick and efficient manner. We are so happy. I would highly recommend to anyone!

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Company Response

Thank you.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Another satisfied customer.

Hi, found this company in my local Mimico flyer and decided to call them for a quote. Met with Jerry their sales person who explained the methods and costs for the job.
A week later signed a contract with Jerry and made arrangements for the work to start. Two men and one supervisor did the work in Three days weather permitting. The owner called me a few weeks later to ensure I was satisfied with his mens work. I told John that after a lot of rain fall the gravel around the house sunk witch is normal but the window well were not fastened properly and came loose from the house.
He assured me that it would be fixed immediately and within a few days two men showed up to remedy the problems. This is the type of company and persons I want to do business with because they are honest, great communicators and hard working people like you and I.
Thanks Waterproof Masters.

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Company Response

Thank you for your honest review. We pride ourselves in resolving any issues that may arise immediately.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterproof Masters & Associates

We provide a Self healing revolutionary waterproofing system, which is cement based and GROWS into the pours of the concrete, Our crystalline technology actually transforms concrete into a waterproof barrier. Permanently.
We also provide exterior waterproofing services withour 5 Layers of waterproofing protection.

CATEGORIES
Waterproofing
WEBSITE
http://www.waterproofmasters.com
PAYMENT METHOD
E-Transfer, Cash, Cheque, Visa & Mastercard
MEMBERSHIPS
Brampton Board of TradeWSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.