D P in Ottawa

We discovered we had some fairly serious water drainage and waterproofing issues with our 10 year old home, the sump pump could not keep up with this winters' melt and our drainage system couldn't handle the load. We had leaking in the basement and garage. Vlad was able to give us a detailed explanation of the work required and provided a number of alternatives along with his recommendation. He made us feel extremely confident that it would all be fixed to leave our home investment protected. They started on time. They worked hard, they were courteous and incredibly tidy and finished exactly on time. We spent exactly what we had budgeted. Our neighbors can't believe how quickly and cleanly all the work was done. We are beyond happy to have found such an incredibly efficient, organized, knowledgeable and reliable team . They will be our go to people for any plumbing and drain or waterproofing issues from now on!

After another service company charged us several hundred dollars cash to diagnose our Northland fridge we called Rapid Service. They diagnosed correctly over the phone, and with a 30 minute service call and minor part fixed everything. Dawn was super helpful on the phone and Tam and Howard are obviously professionals with lots of experience. I am seldom happy with Repair service, this was a stellar experience