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Shutters & Blinds
Meridian Windows & Doors (Alberta) Inc. No Longer In Business
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32%

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Reviews by rating (past 12 months)

Reviews for Meridian Windows & Doors (Alberta) Inc. No Longer In Business

Average customer rating:
8.5 10 (231 reviews)

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Bruce & Norma in Calgary
Bruce & Norma in Calgary
1 review Calgary, AB
10/10

Replace all windows on our house

We were very satisfied with our salesman Edward & our installers Lasha & Georgi. They were all very professional and experts in their fields. Although there was some delay in delivery - the windows look great & we are extremely pleased with the final outcome. We are looking forward to a reduction in our heating bills. We already notice the reduced noise from outside with our Meridian Windows.

Approximate cost of services:
$27,000.00
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Jill in Grande Prairie
Jill in Grande Prairie
1 review Grande Prairie, AB
10/10

Windows

This was my second time getting windows with Meridian Windows. Both times I was pleased with the quality of the work and very impressed with how quickly the windows were installed. The workers did an Amazing JOB CLEANING UP after themselves, much appreciated!

Approximate cost of services:
$5,500.00
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Company Response

Thank you Jill for your time in writing great review!

Ken Peterson in Calgary
Ken Peterson in Calgary
2 reviews Calgary, AB
10/10

Entire window replacement

They replaced all of my windows in one day and they looked amazing! From the salesman to the installers, everyone was efficient and very helpful. When everything was done the installers had removed all old windows and cleaned everything up inside and outside of the house, very impressed.
I would recommend Meridian for quality and efficiency.

Approximate cost of services:
$9,100.00
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Company Response

Thank you Ken for opportunity to do your windows replacement project & your time to write awesome review about your personal experience with Meridian. We are looking for referral from you!

Anna in Calgary
Anna in Calgary
1 review Calgary, AB
10/10

windows

Meridian windows and doors were wonderful to deal with. It takes me a while to make decisions and Edward my sales rep was very kind and knowledgable with the product and didn't push me into a quick decision. My windows came in within the 4-6 week time frame and Yuri and his partner were very quick and professional when replacing my windows and came on a Saturday!! They didn't damage any of my stucco and my windows look amazing. They make my family room and my bedroom look so modern. I love them. Thanks for a wonderful job.

Approximate cost of services:
$4,500.00
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Company Response

Terrific review from Great customer! Thank you Anna for your time to tell other another homeowners about your experience with us.

Bonita in Calgary
Bonita in Calgary
1 review Calgary, AB
10/10

Window Renovation: September 6, 2016

We reached out to Meridian to update the windows in the house. The estimator was friendly and the quote we received from him was very reasonable. It took about 4 weeks for the windows to be installed and I only had one phone call to tell me which date is best suited to install them. The installation was quick, clean and efficient and the installers were very polite and professional. We would recommend this company to family and friends.
Thank you so much!
Antonia and Bonita

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Calgary, AB
0/10

WINDOWS REPLACEMENT

Meridian installed our Home Windows, 24 of them in June, 2015. The installation was not done properly and the crew members were not helpful.
They actually installed one of the Window which should have been re-order because the installer broke the Jam of the Window. After lot of arguments, they finally agreed to replaced the Jam of the window.
We had hardware issues on three windows and it took them more than three months to fix these issues.
They promised that there will be inspection done by their Quality Assurance Team to ensure that the installation was done properly, so far nothing has been done.
Still we have one outstanding Window Screen Issue and no help from Meridian either there Calgary Rep or Toronto Head Office.
These Windows are manufactured by WindowCity, and they are not any help.
In summary I would not recommend this Company.
Very disappointed with the Company's Response, instead of solving the problem they are looking for excuses to justify their actions.
Please think twice before hiring this company.

Approximate cost of services:
$22,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

The installation was done properly by a crew with over 20years of experience. Yes the jamb of the window did have a crack in which we were happy to replace it. The issue was that you wanted to replace the whole window not the part that had to be. The installers went an extra mile for you in moving all of your furniture for free, when it was your responsibility as stipulated in contract. We had almost everyone visiting your house to take care of your concerns.
It is only by your unprofessional & biased opinion stating that the installation was not done properly.
Nobody can satisfy 100% of customers, especially if someone of them is biased from the very start seeking a ground to avoid to pay.
In same way we can judge about company you represent - S&S Consulting Inc, Accounting and Tax Services, a company which is NOT represented as Trustworthy Accounting Services in Better Business Bureau. See http://www.bbb.org/calgary/accredited-business-directory/accounting-services/calgary-ab
In fact one passer by observed the installation team working and liked it so much, they placed an order.

Private User
Private User
Private User reviews Edmonton, AB
3/10

Door and Window Installation

I reached out to Meridian to have a window and door replaced for a customer of mine. They were quick to get an estimator out and the price quoted was reasonable compared to other companies. Once the deposit was paid this was where the communication stopped. I was advised 4-6 weeks from deposit to installation. It took upwards of 8 weeks to get the doors installed and took numerous phone calls to make it happen. On both occasions when I called in to request an invoice, I spoke to people who had no idea what was going on or why I was calling. From the get go I advised that I was not the home owner, but just paying on their behalf. When it came time to book the appt, they continued to call me for the booking instead of the homeowner. They even went as far as asking me to arrange the appointment for them. All in all the experience was not great from my perspective due to poor communication. I also want to point out to anyone that has gotten this far, that Meridian incentivize their clients to leave a 10 star review with the promise of a cheque for $30. Take the reviews with a grain of salt as they may not tell the whole story.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Nobody is perfect, but this customer is really something. I wish we will never have a customer like this. He is not complaining about product. He admits that he initially contacted us to replace window and a door (not being a homeowner at address that needs window replacement - apparently he is faulty at original address -- but we do not know full story of this TELUS guy), but later he complains that we contacted him! He complains that we contacted him to schedule an installation date! I wish people like this call to their own cell phone or his TELUS manager to order service and later call same cell phone and to cry around. Or simply have a fresh breath outside. This peron is never happy and the first guy is to blame - own reflection in the mirror.

Dag Blomdal in Calgary
Dag Blomdal in Calgary
1 review Calgary, AB
10/10

Cold basement bathroom.

The installation was quick, clean and efficient. Courteous installers did a great & professional job, I will surely recommend Meridian Windows to my friends. I called Meridian as a result of my neighbour's recommendation, good news travels far.

Approximate cost of services:
$500.00
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Company Response

Thank you Dag for crediting us with Top review! Look forward to any other Job related to window/door replacement from your friends!

Carmen in Grande Prairie
Carmen in Grande Prairie
1 review Grande Prairie, AB
10/10

Upgraded Front Door

We used Meridian Windows & Doors previously and were quite happy with their work. A year later we decided to upgrade our front door. The installers were professional and helpful.

Would definitely recommend them again.

Carmen Lansdowne

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for having time in writing review & granting us your highest evaluation! Other homeowners may read this and make their right choice.

pvmgom in Calgary
pvmgom in Calgary
1 review Calgary, AB
10/10

Living room and bed room windows

We were very pleased from start to finish. The salesman was very polite and knowledgeable . The service people were very efficient , polite and respectful. Also the clean up was very good . I will use them again . And we have recommended to Two other people that will be using Americans services.4

Approximate cost of services:
$4,573.00
1 of 1 people found this review helpful.
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Company Response

Well done Pam & Vic! Cordial thanks for your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Meridian Windows & Doors (Alberta) Inc. No Longer In Business

At Meridian Windows and Doors we specialize in sales and installation of energy star rated windows and doors for both commercial and residential markets. Our marketing network covers more than 20 cities in Ontario, Alberta , Bermuda and the United States. We are rapidly expanding our market throughout North America, ...
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