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Meridian Windows & Doors (Alberta) Inc. No Longer In Business
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33%

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Reviews by rating (past 12 months)

Reviews for Meridian Windows & Doors (Alberta) Inc. No Longer In Business

Average customer rating:
8.5 10 (231 reviews)

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Sheri
Sheri
3 reviews Calgary, AB
0/10

Door installation

DO NOT USE THIS COMPANY!! They do not stand by their product or service. The back door does not close tight into the frame. One attempt to fix it and made it worse. The front door has a window feature but the glass has already come loose in the mosaic.

Approximate cost of services:
$3,500.00
3 of 3 people found this review helpful.
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Neena Gawai from Calgary
Neena Gawai from Calgary
3 reviews Calgary, AB
10/10

Replacement of 2 doors and a window.

This was the third Windows and Doors replacement project with Meridian Windows and Doors. Although there was some delay in delivery this time due to the Christmas holidays,the job done by the installers,Yuri and his partner,was great. They were very professional,polite and knowledgeable installers.I would definitely recommend them to friends.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Thank you Neena for your awesome review. Also big thanks for giving us THIRD project to complete at your place!

Brandon in
Brandon in
1 review , AB
0/10

Absoloutely outraged

Terrible service terrible workmanship no professionalism absoloutely terrible i do NOT RECOMEND AT ALL find a better company its not hard windows have drafts front door is broken due to not being installed properly as well as after instalation razors and other various sharp objects were left and they do not call back when we complained

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

THESE PEOPLE TURNED THEIR HOUSE INTO SOMETHING FAR FROM HOUSE. AND THEY ARE COMFORTABLE WITH IT. PUBLIC PLACES USUALLY ARE MUCH MORE CLEANER, EVEN WITH HEAVY TRAFFIC. IF ANY CUSTOMER WANTS TO SEE PICTURES DONE ON DATE OF INSTALLATION WE CAN SHARE. PICTURES WILL SAY FOR ITSELF. Also please note how they tried to deal with us in their letter: So, here is my offer to changing my review. It will cost $1,000 to change it to a four star review or $2,000 for a five star review

Keith in Grande Prairie
Keith in Grande Prairie
1 review Grande Prairie, AB
0/10

Sliding door and window

I bought two windows and a sliding door from Meridian Windows. They installed the two windows and door in July 2016, the company sent a sliding door that opened on the wrong side from what I had ordered, wasn't a huge problem so we left it. In Dec 2016 only 5 months after installation the lock on my sliding door had a malfunction, leaving it unable to unlock and unable to open the door at all. I called the Meridian office to have the door repaired. I was promptly told that repair would not be covered by warranty. I then called Jose the installation manager, he informed me that the door is covered under warranty, but they have no installers at the moment to repair it, and since it wasn't an emergency for them he didn t know when he could get some one out to fix it, but he would contact me in a couple days and let me know what they can do. I waited a week and was not contacted, I tried contacting Jose and left him messages, and still nothing. It is now February 2017 my door is still broken and has not been opened since the day it broke, and I have still not heard from anyone from Meridian Windows since December. I still have more windows to replace down the road, and I will not be going through Meridian Windows and doors again. Overall experience, extreamly poor customer service!

Approximate cost of services:
$6,800.00
2 of 2 people found this review helpful.
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normabenson in Calgary
normabenson in Calgary
1 review Calgary, AB
10/10

Replace All Windows On Our House

We were very satisfied with our salesman Edward & our installers Lasha & Georgi. They were all very professional and experts in their fields. Although there was some delay in delivery - the windows look great & we are extremely pleased with the final outcome. We are looking forward to a reduction in our heating bills. We already notice the reduced noise from outside with our Meridian Windows.

Approximate cost of services:
$21,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Norma for your review!

Olivia in Beaumont
Olivia in Beaumont
1 review Beaverlodge, AB
10/10

All new windows in my home

I have an older home which had old windows which you could feel the cold radiating off them in winter and made my house an over in the summer months. I had Meridian windows replace and install all new windows. My house is now not only warmer in -40, windows are warm to the touch and my house looks like a different house with these beautiful windows! I couldnt be happier!!!

Approximate cost of services:
$13,000.00
1 of 2 people found this review helpful.
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Company Response

Hi Olivia, Thank you for great review!

Brad in Calgary
Brad in Calgary
2 reviews Calgary, AB
0/10

whole house windows and doors

NEW UPDATE: They told homestars that I was not a customer Nice ethics Meridian. Next they called me to ask that I give up all my rights to post on homestars anything about them in the future if they sent me a new molding and some touchup paint. That still leaves a list of defects that they haven't done anything about. The question was worded yes or no not inclusive of any other work that needed to be done.
Meridian windows installed 22 windows and 2 doors. The work done was sloppy and careless. Their response to me was it was good enough for them and that this was rough construction. They have done little to address my concerns of the outstanding items from the initial install. Their repair/warranty person came several times but nothing has been fixed or completed. They even said their installers would not come back as they felt they did a good job. Well if you like sloppy work they are your company. Basement window drainage is non existent. They buried a plastic pipe in the ground and called it acceptable. it is full of dirt so basically it does nothing. The front door outdoor molding has been drilled exposing the material below and again they say that is good enough. Front window casing over arched window installed but the joints don't match up. Again good enough for them. I have been ignored repeatedly for requests to fix these issues. I would stay away from these guys as they lack the skills to do a professional job.

Approximate cost of services:
$25,000.00
3 of 3 people found this review helpful.
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Company Response

THIS PERSON IS NEVER HAPPY! AND REASON FOR HIS ATTITUDE HE SHOULD FIND DEEPLY INSIDE OF HIS HUMAN NATURE. BE AWARE OF CUSTOMERS LIKE THIS!
HE CLAIMED THAT WE PUT DIRT IN HIS WINDOW WELL. BUT INSTALLER IN FRONT OF HIS EYES DUG OUT BACK VOLUME OF 5 BAG OF GRAVEL. AND HE HAD AGREED THAT HE WAS WRONG. BUT HE LIKES TO WRITE DIRTY STORIES. ALSO WE CAME SEVERAL TIMES BECAUSE THIS PERSON POINTING AGAIN IN HIS IMAGINATION FOR SPECKLE HE HAS FOUND...
Today we had phone coversation with Brad Harvey.
We asked him very straightforward question three times: if Meridian will provide you casing for your arch and touch up paint as you had requested our Serrvice manager, would you withdraw all current complaints and will refrain from placing any new UNGROUNDED complaints with BBB & Homestars?
His answer was NO.
This means his attitude.
The only regret we have.... that we have this person as our customer.

Andrew in Calgary
Andrew in Calgary
1 review Airdrie, AB
10/10

Windows in entire house replaced

I got the quote done a 4 months before i was ready to make a decision. They where extremely paitent and when i called back to order they came to my house again to chat. Not only did they keep the price they quoted awhile back, they where very affordable and polite. When the installers came about 5 weeks later i found them to be extremely polite and professional. They did the work in a timely matter, Did a great job at it (12 vynal windows), cleaned up every little piece of scrap, and showed me how to use the windows (inclding the removal of the trim for when i paint). I would highly recommend this company and the installers they use. They get the job done on budget and on time. Thanks alot :)

Approximate cost of services:
$7,300.00
0 of 1 people found this review helpful.
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Company Response

THANK YOU ANDREW FOR GRANTING US OPPORTUNITY TO DO YOUR PROJECT. WE ARE GRATEFULL TO YOU FOR YOUR FEEDBACK WHERE YOUR SHARE YOUR EXPERIENCE WITH MERIDIAN WINDOWS.

Private User
Private User
Private User reviews Calgary, AB
10/10

Second windows replacement project ...

This was our second windows replace project in 2 years. This time it was 4 windows and everything was finished in one day. The crew was very professional and open to recommendations. The windows are great quality and i wound recommend them and Meridian Windows to others.

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you for great review. We will appreciate if you will tell us your name our Great customer.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Meridian Windows & Doors (Alberta) Inc. No Longer In Business

At Meridian Windows and Doors we specialize in sales and installation of energy star rated windows and doors for both commercial and residential markets. Our marketing network covers more than 20 cities in Ontario, Alberta , Bermuda and the United States. We are rapidly expanding our market throughout North America, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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