The Duct Cleaning Specialists

Duct Cleaning
320 Hanlan Road, Unit 20 Vaughan ON L4L 3R7
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Duct Cleaning
The Duct Cleaning Specialists
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99%

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Reviews by rating (past 12 months)
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for The Duct Cleaning Specialists

Average customer rating:
9.9 10 (1798 reviews)

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www.clielectric.ca
www.clielectric.ca
6 reviews North York, ON
10/10

Duct and Chimney Cleaning

Paul did an amazing job cleaning our ducts and he inspected our chimney which had not been done in quite some time. He informed me that there was a dead squiral in there creating a blockage which was dangerous, he removed it and gave the chimney a thourough cleaning. Being in the service industry ourselves we realize how important customer service is and the quality of the work provided. Paul is a true professional and he takes great pride in what he does, he was very meticulous and made sure everything was done perfectly. I will definately call Paul again when we need our ducts done again and the chimney cleaned. I recommend him without hesitation and anyone can contact me for a reference.

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Company Response

Hi Laura,
Thank you for your review. It is greatly appreciated. Like you said, being in the service industry yourself, customer service and 100% satisfaction is an important part if you plan on maintaining a successful business. Thanks again for the review, all the best.
Paul

Leyla in Little Italy
Leyla in Little Italy
2 reviews Toronto, ON
10/10

Duct cleaning

We had our ducts and bathroom vents cleaned for the first time since we moved into our home 3.5 years ago. Paul from Duct Cleaning Specialist was very knowledgable and professional. He explained the process clearly to us and helped us understand what to watch out for in the future. We were very pleased with the results and recommend this company.

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Company Response

Hi Leyla,
Thank you for taking the time to write a review. I am glad you are pleased with our service, and hope to serve you again in a couple years. Thanks again for your business.
Paul

kelehb in Toronto
kelehb in Toronto
2 reviews Toronto, ON
10/10

Duct cleaning

Paul arrived on time and did the job well for the estimated amount. That, and his being a pleasant guy, is why I ranked him highly and would recommend his service to others.

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Company Response

Thanks for doing a review. It is greatly appreciated. Hope to serve you again in a couple years. All the best.
Paul

Geordie, Etobicoke
Geordie, Etobicoke
1 review Etobicoke, ON
10/10

Duct Cleaning

Paul arrived at exactly the time promised. Did a great job and gave good advice. A very pleasant young man. I would not hesitate to recommend him. The price was more than reasonable for the work performed. A pleasant all round experience.

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Company Response

Thank you for the kind review, it was a pleasure to meet you and once again thank you for choosing The Duct Cleaning Specialists as your contractor. Hope to service you for your next cleaning. Regards,
Paul

David and Marcia in Casa Loma
David and Marcia in Casa Loma
2 reviews Toronto, ON
10/10

Duct Cleaning

When I first spoke with Paul on the phone, he was very clear about the process, the probable cost, etc. He came two days later and did a very thorough job, leaving the house as he found it. Very helpful and couteous. This is clearly a very competent young man who is building a business through customer satisfaction. David

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Company Response

Thank you for the kind words. That is exactly what I try to accomplish with each and every job, and hopefully will continue to have successful business for many more years to come. Once again, thank you for choosing The Duct Cleaning Specialists as your contractor, your business is greatly appreciated. Hope to be of service in the near future.
Paul

Giovanni in Woodbridge
Giovanni in Woodbridge
1 review North York, ON
10/10

Duct cleaning work

Good thorough job was done. Clean and organized truck with new and clean equipment. The technician did a great job and took his time to do the job well. Cool promotions were offered as well and I would recommend this company to anyone that needs duct cleaning done. Price is amazing for the job they do!!

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Company Response

Hey Gio,
Thank you for your business and most of all thank you for taking the time to provide a review for me. Satisfying customers is my top priority, and I am glad that you are happy with the services provided. If there is anything else I can be of assistance for, please let me know. Hope to serve you again for your next scheduled cleaning. All the best, Paul.

Megan in Barrie
Megan in Barrie
1 review Barrie, ON
10/10

cleaning out your duct work

They are professionals who know exactly what they are talking about and know how to do the job efficently. Well mannered and very knowledgeable. I would highly recommend this company.

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Company Response

Thank you for taking the time to prepare a review. I would also like to again thank you for preparing me an unexpected, but wonderful lunch; chicken wings are my favorite :) I appreciate your business and hope to serve you again for your next scheduled cleaning. Take care, Paul.

Richard Williams
Richard Williams
1 review North York, ON
10/10

Air Duct Cleaning, January 2nd, 2010

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Review conducted via telephone

How did you hear about our company? I did a search online, visited your website and found pretty much all the information I was looking for.

How did you know this type of service was needed? It was actually recommended by our Heating & A/C contractor that we should consider having it done to help make the equipment work more efficiently and reduce the amount of dust in the home.

When was the last tim you had this type of service done? We last had our ducts cleaned in 1997.

How do you view the quality of our service? It met my expectations. You performed the service exactly as you have outlined on your website, so I am happy.

What condition was the work area left in compared to before we arrived? There was no noticeable difference. There was no mess left behind, and everything seems to be in the same place and condition. Thank you.

How does our service compare to the previous company you had hired? First and foremost, you arrived on time. You come across as a professional company that knows the business. All work was done to my complete satisfaction. There are many differences, such as the equipment you have seems more powerful than a small portable machine, all vents were sealed off, you used tarps to cover my floor and work area. It took you about 3 hours compared to the last guy I beleive was only there for an hour not even.

Would you recommend our company's service? Yes

Thank you for your time in helping with this review. It is greatly appreciated.

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Company Response

Hi Richard, thank you for approving the review in a timely fashion. It was a pleasure to meet you and your family. I would like to emphasize to future potential customers that there are many "new" duct cleaning companies that are popping up in and around the GTA. It's unfortunate but there are only a handful of us that actually do the job properly, have the proper tools & equipment, and have received industry certification. Some of these other companies, like the one Richard had in previously, are in and out of the house in an hour, not even utilizing the proper tools, equipments or procedures. Your HVAC equipment is very expensive, at least $5,000 when you add everything together, so make sure you have someone certified doing the work, because that $99 duct cleaning job, could end up costing you thousands in repairs, and I highly doubt that these companies have the proper insurance, or would take blame for any damages. Be cautious when hiring a contractor. Do research on the company, ask for references, don't just book solely on a "low special price". Richard, thank you for your business, and I look forward to serving you again in a couple years. Good luck on our monthly grand prize draw :)

Malini
Malini
3 reviews Toronto, ON
10/10

Duct Cleaning,Furnace Cleaning and Sanitizing

I found ‘The duct cleaning specialists on Home Stars’. Our home has been through major renovations and needed a thorough cleaning. I can't say enough about Paul's level of professionalism and desire to do the job right. Before starting, he explained the whole process in detail, showed us his truck and equipment and put drop sheets on my new floor. The job was completed in a highly professional and timely manner. The price was very competitive and there were no hidden costs. To top it off, Paul also gave us a $25.00 gift certificate for ‘Home Depot’ and an ‘Ipod Shuffle’ as part of his advertised promotion. We are very satisfied with his services and have already recommended his company to a number of our friends. I would like to add that potential customers should not be influenced by the one negative review on this website. Great price and excellent service! I would definitely recommend The Duct Cleaning Specialists.
Malini
Richmond Hill

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Company Response

Hi Malini, thank you for your kind review. As you know, I take pride in my work and make sure that the job is done properly. You are dealing with Indoor air and has can have an effect on your health, so you want to make sure that the job is done properly. As far as the negative reviews go, I would have liked to have done the job, just sometimes that are instances that prevents me from doing the job. That customer seems to be happy with the service that he received from the other company, so good that he got the job done, unfortunatly I lost out on his business. What I don't understand, is why I couldnt at least have received a 2 or 3 star out of 10 instead of a big fat zero LOL. I mean afterall, he did say I was courteous on the phone, arrived prompt for the appointment, just couldn't do the work. Well, thanks again Malini for your business, and for recommending my services to your friends and family. If I can be of any other service, please feel free to contact me. Hope your enjoying your Ipod. Take care.
Paul.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Duct Cleaning Specialists

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Call today for more information on our Duct Cleaning Service and for an Free Phone Estimate. 437-225-7335. You can also visit us online at
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DIRTY DUCTS - The Duct Cleaning Specialists is a family owned and operated company in Southern Ontario. We are fully operational all year round and have specialized in Residential and Commercial Air Duct Cleaning for the past 18 years. Our goal is to achieve a healthier, cleaner, and safer indoor environment for you and your loved ones; while providing dependable, timely, quality service, and 100% customer satisfaction.

We utilize “Source Removal,” the mechanical cleaning of system components to remove dirt and debris. We follow all guidelines set forth by the National Air Duct Cleaners Association (NADCA) as published in the Assessment, Cleaning & Restoration of HVAC systems. A copy of this standard is available upon request.

DIRTY DUCTS - The Duct Cleaning Specialists strive to provide the highest quality, most reliable service in the industry to help our customers achieve better indoor air quality and to assist them in taking a proactive approach to their air system maintenance, thereby reducing the need for costly repairs.

All materials contained on this Web site, including design, text, images, graphics, the selection and arrangement thereof, are Copyright © by DIRTY DUCTS - The Duct Cleaning Specialists. ALL RIGHTS RESERVED. Any use of the materials on this Web site -- including linking or posting to another website, reproduction, modification, distribution, or republication -- without the prior written permission of The Duct Cleaning Specialists is strictly prohibited and actively enforced.

CATEGORIES
Duct Cleaning
PRODUCTS
Humidifiers, HEPA Air Cleaners, Programmable Thermostats, Filters, UV Lights & More. Visit us online for a complete product list www.ductcleaningspecialists.ca
SERVICES
Air Duct Cleaning, Furnace Cleaning, Dryer Exhaust Cleaning, Bathroom Exhaust Cleaning, Sanitization, Central Vac Cleaning. Visit us online for a complete service list www.ductcleaningspecialists.ca
BRANDS
Honeywell, Aprilaire, General Aire, but we can service and sell all makes and models.
STYLES
We utilize “Source Removal,” the mechanical cleaning of system components to remove dirt and debris. We follow all guidelines set forth by the National Air Duct Cleaners Association (NADCA) as published in the Assessment, Cleaning & Restoration of HVAC systems. A copy of this standard is available upon request.
SPECIALITIES
for Pricing please visit us online www.ductcleaningspecialists.ca
WEBSITE
http://www.DuctCleaningSpecialists.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guaranteed or we will re-clean the system
PAYMENT METHOD
Cash, Cheque, VISA & Mastercard
LICENSES
G3 (TSSA), Air Systems Cleaning Specialists & Ventilation Systems Mold Remediator (NADCA)
MEMBERSHIPS
NADCA, NFPA, IAQA, TSSA, WSIB, CARAHS, Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
ASCS, CVI, VSMR, VMT, Fall Protection Awareness, WHMIS
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
PROJECT RATE
Varies by home & services being performed
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Warranty, 100% Satisfaction Guaranteed, Manufacturer's warranty on products sold
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.