We are thrilled with our recent duct cleaning experience. We used Homestars to find a company, choosing it because of the number of positive reviews. The entire experience, from start to finish, was well handled, from our initial contact, through to the follow up.
I checked the company web site, and wanted to talk to someone about the service, so I left a voice mail message. Mariela called me back, and explained the whole process. She was able to schedule us within a week.
We were thrilled with the service. The two gentlemen, Nick & Adrian, arrived right on schedule, in fact a few minutes early, and got right to it. They explained clearly what they were going to do. Their work was very neat and clean; taking care not to leave any dirt where they had been. We were not surprised about the amount of debris in our duct system - it had been many years since we last had it cleaned.. However, they pointed out "garbage" that was in the ducts that had been missed the last time we had them cleaned. I do not remember who we used, nor how we chose them. Suffice it to say that Homestars will now be an integral part of any contractor search we will do.
I received a follow up Email to see how satisfied we were with the job. We had a follow up question about our electronic air cleaner. Mariela called us the same day, and knew the answer to our question.
Duct Cleaning Specialists has the challenge of working is an industry that does not have a stellar reputation, to say the least. Congratulations on rising to the top; this company is certainly among the best around. I have no hesitation at all in recommending your company to my family and friends.
Lastly, I have to applaud the company’s your charitable efforts. Especially at this time of the year, as we approach the holidays, we have to do all we can to help those less fortunate than ourselves. Their two chosen causes, helping GTA Women's Shelters and the North York Harvest Food Bank, are most appropriate.
All in all, I am very pleased to report that this has been a positive experience for us. Does that say that our lives must be very dull?
- Approximate cost of services:
- $450.00