Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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HomeStars
Roofing
Mr Roof Repair.Ca
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78%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Leaky Skylight in Swansea
Leaky Skylight in Swansea
1 review Toronto, ON
10/10

Leaky skylight

Mr. Roof Repair returned my call and responded to my email within a few hours of sending them my concern about a leaky skylight. JP came out the next day and did a preliminary repair and recommended further work. I was told by another company that I could replace the skylights with new ones, but they would recommend replacing the entire roof. Needless to say, Mr. Roof Repair did not recommend having the entire roof replaced. The work was done quickly and there was nothing left behind to clean up which was very much appreciated.

Both Michael and Elaine were always ready and willing to respond to my questions and were very professional.

I would recommend Mr. Roof Repair.

Approximate cost of services:
$2,000.00
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Company Response

Hi, Ms. V.

It was a pleasure speaking with you - it is too bad you do not have additional issues, I am going to miss you! If you ever need our assistance please do not hesitate to contact us and let us know "it is the early bird that gets the worm" and I will know it is you... And a special thank you from Michael also!

Thank you for the excellent review and we hope you have a great year,

The Customer Service Team

Andres & York
Andres & York
7 reviews York, ON
10/10

Replaced vents and pipe flashing

Mr. Roof Repair is great to deal with! They called me back within a very reasonable time, got there guys out to do an estimate even quicker and had a report done within a few days. The repairs were done in a timely manner with pictures to show their work.
Our neighbourhood could now sleep not listening our noisy vents.
Would highly recommend.

Approximate cost of services:
$740.00
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Company Response

Dear Andres & York,

It looks like you will be back on the BBQ lists this summer! Thank you for your excellent review and all the best...

The Customer Service Team.

Leaky
Leaky
4 reviews Etobicoke, ON
10/10

Leaky Skylight

We had a leaky skylight and called Mr.RoofRepair. I got a call back very quickly and JP came out the next day. JP inspected the skylights and the roof. He found that both skylights needed to be repaired and that we had very bad water damage and dryrot in one of the roof valleys. JP was very knowledgeable and professional. He made very good recommendations and did a thorough job. I was very happy with the work that Mr.RoofRepair did.

Approximate cost of services:
$2,500.00
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Company Response

Hello "Leaky" in Etobicoke,

Everybody is happy how nice it is to come into work and see this type of response. Thank you for your review and we will let JP know that you mentioned him; he is one of our best technicians and deserves the praise.

Wishing you all the best,

The Customer Service Team

Gary
Gary
3 reviews Toronto, ON
10/10

Leak in roof

We've had a leak in our roof for nearly 5 years! In that time, we have had the front part of the roof replaced, 4 companies charge us thousands of dollars to claim they've fixed our leak only for it to continue leaking. Mr Roof examined our leak, determined that it primarily leaked during an East wind, which meant water was likely moving up somewhere. They found the area, which made sense given the water damage inside and replaced a small piece of flashing. We've had no leaking since!! Problem solved. They where prompt, on time and on budget. They also guaranteed their work...if we experience a leak in the same place again, they'll return and fix for free.

Approximate cost of services:
$1,000.00
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Company Response

Hello Gary & Cheryl,

Thank you for your time to post a review, we are very happy we could help you with this issue! As home owners and consumers we know how it feels to pay for something and not get the service that is promised...
Again thank you for the excellent review and all the best to you and your family.

The Customer Service Team

Sammy   in Thornhill
Sammy in Thornhill
2 reviews Thornhill, ON
10/10

roof repair

The punctuality and professionalism of the employs of this company was outstanding. What they promised they did and what they did, they did well. We were very satisfied with their work and would not hesitate to recommend them to all our friends.

Approximate cost of services:
$800.00
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Company Response

Hello Sammy,

We appreciate your valuable time that you took out of your day to let us know how we did! Being professional is like "getting more with honey" It is sweeter for all concerned!

Thank you and all the best to you and your family,

The customer support team.

ry773 in Mississauga
ry773 in Mississauga
1 review Mississauga, ON
10/10

Roof Repair

Great repair. The tech was on time and very efficient. Leak is gone and for a reasonable price. What else can you ask for? I will definitely recommend to friends or family.

Thanks.

Approximate cost of services:
$350.00
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Company Response

Thank you for your reply ry,

Our customer feedback is great for us we keep on getting new slogans
"We give you what you ask for" A quality repair, fast and reliable
service!

All the best,

The customer support team.

Dave in Don Mills ont
Dave in Don Mills ont
1 review North York, ON
10/10

Roof Repair

After a roof leak, Mr.RoofRepair was able to reassure about the likely cost of the repair work, the timing and the nature of the services and reporting. Work was done quickly, thoroughly and professionally. Upon request they provided independent advise on timing of shingles replacement without pressure tactics.

Approximate cost of services:
$500.00
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Company Response

Hello Dave,

So glad we could help! A new slogan, "no pressure tactics" Yes here at MrRoofRepair.ca we take pride in what we do. We come and repair the leak to solve your immediate issue and give you a detailed report. Sometimes the customer needs to re-roof the entire area or even complete roofing system, this allows for the time to make an educated decision on how to proceed and get the finances in order without the added pressures of having the roof leaking, creating an unnecessary urgency.

Thank you for choosing MrRoofRepair.ca,

The customer support team.

Andrew from North York
Andrew from North York
5 reviews Toronto, ON
10/10

Roof repair

Had a problem where parts of our roof were missing shingles - couldn't see it from the ground but plywood was exposed where the roof met the chimney and water leaking in bedroom directly below. Mr. Roofrepair came out the same day and did a temporary fix - came back when whether was better and replaced the shingles and put waterproof membrane down. the various stages of the repair were all documented by photos and provided by email in a report the next day. i was very pleased with the prompt service and the honest assessment of the situation. having moved in to this house 3 years ago, i wasn't sure if the whole roof needed replacing but they told me that onlly the specific parts of the roof needed repair - likely due to improper nail size when the roof was put in - and that the roof still had a good 10 years left before it needed replacing.

overall, excellent job, and would highly recommend!!!

Approximate cost of services:
$1,000.00
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Company Response

Hello Andrew,

Our Motto is to assess and repair, because we specialize in repairs this is what you get from us! A.S.A.P! Thank you for your time and your review.

All the best,

The Customer Support Team

Richmond Hill Repair
Richmond Hill Repair
1 review Richmond Hill, ON
10/10

Roof Repair

- Price, expected repair process, expected outcome are all communicated clearly ahead of time. No nonsense, No surprises !
- Appointment for repair was on time. They respect your time unlike most others
- The service man was knowledgeable, and more importantly very interested in resolving my issue. BTW, my roof leach was not an ordinary one. I have leak into a second floor bedroom and cold cellar. Yes cold cellar, the problem was not obvious by long shoot. They were both addressed.
- Repair was done in one appointment, inspection of my concerns area were done as requested and the price was fair

I highly recommend this company for those who are after quality service and a fair price. And Yes, I would use them again.

Approximate cost of services:
$510.00
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Company Response

Thank you for the wonderful review, you are clearly happy with our services and we appreciate your detailed feedback! We specialize in repairs as you know and this is the outcome we strive for.

All the best,

The Customer Support Team.

pcmnunes, Etobicoke
pcmnunes, Etobicoke
4 reviews Etobicoke, ON
10/10

Leaking Roof Repair

In short, we woke up day to water seeping in at the corner of our house underneath a flat section of the roof. I call Mr. Roof Repair and JP was dispatched to our home in Etobicoke. The service was explained very thoroughly - what I should expect and exactly how much it would cost.

JP arrived in under an hour and was up on the roof in no time. He found numerous scratches and holes in the flat section of our roof which is about 5 feet wide by 45 feet long. He took pictures of everything he did and in no time, had done an excellent repair job. He made it very clear that this was a temporary repair, and that I should get this section of the roof redone at some point. He gave me the option to forgo the repair until I got a quote to redo the roof, but I opted to have the repair done for now.

I was very satisfied with the work. A very comprehensive array of photos was posted online for my reference and when I popped up on the roof to have a look for myself, I noticed that JP had also put some extra sealant on some of the roof vents on the sloped section of the roof - over and above!

Thanks to everyone at Mr. Roof Repair for an excellent service!

Approximate cost of services:
$440.00
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Company Response

Mr. S,

We are happy to hear that our Tech's are going the extra mile... We believe that leaving the customer happy and dry is our job and we like to do it well. Thank you for taking time out of your busy day to review us!

All the best,

The Customer Support Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
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