We had some ice damming a couple years ago -- had the roof checked out by another company, which did some caulking, said it was probably a one-time event, took our money, and left. Well, during one of the heavy rainstorms this summer, we found more water dripping through the ceiling. This time I called Mr. Roof Repair -- I decided the $399 base cost was worth it to have a full assessment. They found that the gasket around our skylights had been installed improperly (which the earlier repairperson, in spite of having charged us much more $, failed to notice) -- fixed that, and also repaired some shingles. They were extremely professional, efficient, and patient in explaining what they'd found and how they planned to proceed. Of course we'll see what winter brings, but I can say that the service they provided gave me a lot of confidence in them, and I wouldn't hesitate to call them again for a repair.
- Approximate cost of services:
- $400.00
- Company Response
Hi Tina…Ice damming is one of the biggest misdiagnosed and undertreated issues in this industry. It’s so unfortunate that you got stuck with the wrong people during the initial event, but we’re thankful that you put your faith in us to rectify the situation. Nothing is 100%, 100% of the time…so in the event that something pops up, please know that we are more than willing and able to help. Thanks.