- Approximate cost of services:
- $2,800.00
This customer is confused. The work is not complete. We completed first fall cleanup on November 10th, 2020 and after that leaves kept falling and so is a snow. We emailed her a day before she wrote this review that we will be coming soon for a second fall cleanup visit later on in the month(once weather permits and snow would melt). 100s of our customers are happy about our service and understand that we are not magicians and we work hard around the clock to make everyone satisfied. When you have many customers, there are always couple of bad apples. In this particular case, this review is very weired, because we explained to her that we will be coming again for free to complete the job even though this customer just paid for one fall cleanup.
Thanks for you review Andrew we appreciate that
Thank you Rob we are always happy to serve you
This client signed a snow removal contract with us for the season for her 2 properties. In the middle of the season and after providing snow removal service for her properties for a few times, she tried to avoid paying for the service probably because her tenants agreed to clear the snow themself. However she needs to respect the contract that she signed and pay for the service that was done, as she did at the end. We hadn't received any complaint from her during the season, she was just looking for excuse not to pay.
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