I am completely frustrated and dissolutioned with this firm. I spoke to them about the poor fall clean up from 2019, about dead plant material not being cut down, and over 20 bags of leaves needing to be cleaned up. They responded that "I wasn't involved with last year", and promised to do a good job this year, and increased by fee to ensure they had the amount of time to spend. They are more interested in blowing leaves into shrubs than actually cleaning up the yard, and this fall, I am once again left with a mess to clean up, another 20 bags, and I need to cut down all of the dead plant material. Needless to say, I won't be using them again.
Unfortunately that was not the case.
This customer is confused. The work is not complete. We completed first fall cleanup on November 10th, 2020 and after that leaves kept falling and so is a snow. We emailed her a day before she wrote this review that we will be coming soon for a second fall cleanup visit later on in the month(once weather permits and snow would melt). 100s of our customers are happy about our service and understand that we are not magicians and we work hard around the clock to make everyone satisfied. When you have many customers, there are always couple of bad apples. In this particular case, this review is very weired, because we explained to her that we will be coming again for free to complete the job even though this customer just paid for one fall cleanup.
We had a great experience with Greenbloom Landscaping. We asked them to prune a couple trees, weed & clean up our front and back yard areas. Ohad was professional, responsive to our questions and checked in with us at the end to confirm that we were happy with the project.
I have used Greenbloom since Spring of 2019. They do excellent work, are responsive to your needs (every home is different!) and make sure that you are satisfied with what they have done. Highly recommend them!
Thanks for you review Andrew we appreciate that
We have used Greenbloom for a couple of years to do our Spring yard clean up. Always happy with their work. Reasonable prices for fast and efficient service. Employees are friendly and professional. I would have no hesitation in recommending their services.
Thank you Rob we are always happy to serve you
Do not use this company for snow removal. This is my first time writing a review. I too am a business owner of 2 rental properties. They did not show up to do the Job (no proof of pictures could be provided) . After contacting them via email about payment and calling 3 times there was no response. I did sign a contract however no one communicated with me until a so called 2nd payment was due. At which time I said to cancel the contract (I should have done this eariler). So I was charged for 1 month and a cancellation fee. I was also threatened by Ohad that if I did not pay he was going to put a lean on my properties and their legal team would pursue the matter further. Payment was made even though it should not have. I have my properties for a while and have worked very hard to maintain them . Anyway I brought this matter to consumer affairs and they are looking into it. Again do not use this company as Ohad thinks he has the right to threaten people. Its wrong becuase no service was provided with no proof and they want money. They dont know how to conduct business at all. Please use another company for all of your snow removal needs. They will be much cheaper and will provide you with prompt service. Dont waste your money with this company and don't sign a contract with them!
This client signed a snow removal contract with us for the season for her 2 properties. In the middle of the season and after providing snow removal service for her properties for a few times, she tried to avoid paying for the service probably because her tenants agreed to clear the snow themself. However she needs to respect the contract that she signed and pay for the service that was done, as she did at the end. We hadn't received any complaint from her during the season, she was just looking for excuse not to pay.
No service again this week despite two emails and two voice mails today ...neither received a response. Alex, maintenance manager, does not respond neither does Nadia in the office. This company called ME offering their full garden maintenance services. Mow, Blow and Go would be a more appropriate description. When they did send an 'experienced' guy, he took a hedge trimmer to my wisteria just BEFORE I was about to bloom and said not to worry it will probably bloom next year. I'm 70 yrs old ...I hope I live to see it revive!!! Similar inappropriate actions have been inflicted upon my mature garden by immature mow, blow and go summer students . I have offered to pay for additional garden improvements but Alex has declined to respond to several requests including planter maintenance, bark replacement as well as several cedars to be removed and replaced. Can any one suggest a reliable company downtown willing to provide care for my garden ?
Another great spring clean-up from Greenbloom Landscape Design. Andrew, Zac and Willow arrived in the morning and set up with their equipment. They collected branches, vines and twigs from the yard (about 40 by 20 feet) and bagged it all up. They weeded all the garden beds by hand, careful to get to the roots and get everything out. They used the gas tiller to extend the veggie patch by another 80 square feet, paying attention to leave compacted earth for walking around the edges. They consulted me along the way, asking how I wanted the veggie patch laid out, but worked independently and diligently. On their way out, they used the blower to clean leaves and debris off the concrete around the house. After they left, the yard was clean, weed-free, the edges of all beds crisp and defined. They were a pleasure to have at the house. I'll definitely be calling Greenbloom again.
I contacted Greenbloom Landscaping to roto-till my front yard, smooth out the grade on the hilly portion of the garden and dig a trench along the side of the garden. The workers arrived with nothing more than their spades and pulled the weeds out by hand. No roto-tilling was done. They planted new plants and put netting on the garden but because they failed to roto-till the weeds came back and in the exact same spots as last year and the year before. Before writing a review on Home Stars I gave the company an opportunity to make this right. They instead wanted to argue and dispute all of my claims. Be aware this company is not doing what they promise on their quotes. Avoid them at all costs!!!
We have read this client’s concerns and while we acknowledge that they are entitled to their opinion we strongly disagree with the content of the review. All the contracted work was completed in addition to work performed beyond the quote, included at no additional cost to the client. The customer was informed repeatedly at each stage of our service cycle that nothing would prevent weeds from returning but the measures taken would help with control. The garden bed was hand weeded then roto-tilled as per her request before we planted and mulched. A conversation with this client took place upon completion of the roto-tilling while the tiller was still in the garden bed. Landscape fabric was highly recommended to help suppress weeds but was declined repeatedly. The client selected netting to help keep the mulch in place on the sloped areas of the garden which provides no protection against weeds. We stand behind our work and maintain Greenbloom performed all work to a high standard.
Greenbloom General Manager
I am really impressed with the total overhaul Greenbloom did on my front and backyards. The backyard was a nightmare. I have never entertained in the backyard because it was filled with intrusive weeds. Today, it looks lush and beautiful. It is a space I am very proud of, and like to show off. I can't wait to see what it looks like come spring! The company's services were prompt and professional. They easily incorporated my thoughts and preferences into their design plan. The people who transformed my gardens were very friendly, and went the extra mile. I have no hesitation in recommending Greenbloom for cleanup, redesign or starting gardens anew. Dianne W
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