Mr. Rooter Plumbing Of Ottawa

Cost was included in 5 year membership which also provided discount for the original service. Ryan scoped the sewage and rainwater drains to the street (annual service following backup several years ago) . No roots in the system. Check and advice on all fixtures throughout the house. Friendly and helpful service - booked on Dec 27 and done on Fri, Dec 29 - impressive.

Had called this morning concerning our plumbing problem. Katie, the telephone service rep, was very clear, helpful and professional. She was a pleasure to deal with. The service technician, Jason, was here this afternoon and cleared up our problem with a minimum of fuss, in a timely manner. We appreciated his work.

Jason was excellent. He assessed our problem very quickly and completed the work as per the quote provided.
Isabelle

Why do I have to write 30 words to give a review rating?

I had 4 other plumbers come in and snake and water ram and nothing could clear the clog in the drain. I called Mr rooter and they sent over Ryan sherrar. He came evaluated and sent the camera down and found out it was a temp cap stuck. He located where it is and now we will be chipping up the concrete to fix the repair. Amazing service. Ryan was user professional and as well with the staff I spoke to when I called. Showed up same day and found the solution same day. Out performed the rest. Highly recommend them and if your lucky to have Ryan you won't be left scratching your head still. Thanks again!

Shower had been dripping for weeks. Tried several things myself. Called Mr. Rooter and Jeremy Shiwed up on time the next day and had the problem diagnosed and solved inside 20 minutes.

The lid of a jar was stuck in the toilet. I got on line to Mr. Rooter and then a representative called me. The plumber was at my home within the hour. The entire job took an hour and a half ... a half hour over the plumber's shift. He was pleasant, professional and determined to get the lid out of the small, narrow passage which was in the toilet. Thanks again.

Water line to toilet broke, called mr rooter and they came pretty quick! Work was done well, process was explained well and it couldnt have gone much better considering our bathroom was full of water!

Solid work by Jason on our clogged bathtub drain! He took the time to figure out the connections on our older home, and walked me through his assessment of the problem. Though at one point it looked like some major replacement behind the walls might have been needed, he patiently and cautiously worked the plunger and auger to get things sorted. The dispatcher kept us up to date with his arrival time as well.

Thanks Jason in Ottawa, you did a great job!

I'd recommend this company knowing now that they can deliver on time on target. A tiny bit on the expensive side but hey, you can trust they will leave when the job is complete.

No water was coming from one of the faucets outside my home. Ryan and Will quickly diagnosed and resolved the problem. They also performed a thorough inspection of the plumbing in my entire home and addressed minor issues. They were efficient, competent and professional and I would highly recommend their services.