Mhc Home Comfort

Fireplaces
44 Dundas St. W. Mississauga ON L5B 1H3
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Mhc Home Comfort
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75%

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Reviews by rating (past 12 months)

Reviews for Mhc Home Comfort

Average customer rating:
7.5 10 (46 reviews)

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B.A. in Toronto
B.A. in Toronto
7 reviews MISSISSAUGA, ON
6/10

Old furnace maintenance

They would have received as close to a perfect score, but here's why they didn't:

1) They were going to install a new part into a dirty compartment.

When I asked if he was going to clean the part first, he told me it was an additional $100. I definitely needed it so happily paid it.

At the end of the installation, I asked him (Sam was his name) if he was going to clean up the mess he made from cleaning the dirty part left on the basement floor. He said he would and never did.

He seemed to be in such a hurry to get out -- and I was nothing but polite and courteous the entire time.

He asked me to turn on the furnace to ensure it would start and since it was over 90 degrees outside, I asked him to wait a few seconds while I turned on the air conditioner ...

.. and this is where he loses points.

He said he wasn't there to fix the air conditioner and if it didn't work, too bad for me.

Thankfully my air worked, but he really misses the customer service part. If my air didn't work, the company had a customer standing directly in front of their technician and he would have lost me with that comment.

The company also tried to sell me a new furnace instead.

So I wouldn't not recommend them, but they certainly could improve their people skills.

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Alison Linsley-Melo in Mississauga
Alison Linsley-Melo in Mississauga
2 reviews Mississauga, ON
8/10

New furnace and air conditioning

We were looking to replace our furnace which was 28 years old and wanted a energy efficient model. We had just replaced our furnace in our last house and really liked the carrier product that we bought but it took them 2 days to install the furnace alone. After discussing the products with Mississauga Home Comfort we purchased the furnace, ac and the programmable thermostat and everything was done in less then one day.
We were very happy with the service, are happy that the entire set is all energy-star and we are saving in both heating and cooling costs.

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m begin in Mississauga
m begin in Mississauga
1 review MISSISSAUGA, ON
0/10

Customer service

Bought a hose for my bbq and when we went back to return it with proof of purchase we were declined.

One of the most rude manager/owners I have come across. Definitely needs to take a course in customer service. He told me to go ahead and complain to who ever I felt like. So here it is!!!

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Frozen coil in Mississauga
Frozen coil in Mississauga
2 reviews Mississauga, ON
1/10

Air conditioning install

We had a new AC unit installed late in the year. The next year the unit would not start. There is a LED indicator on the panel that clearly showed the coolant level was too low. I showed this to the service tech, who ignored it and continued to make 3 visits to my house over 2 weeks before ending up adding coolant to the unit. He had assured me that there was no leak and the unit worked that year.Last year the AC was not used and this year we found it cannot keep the house cool. I would never recommend these guys to anyone. I am now on Homestars looking for a better company to do business with.

1 of 1 people found this review helpful.
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shewhobakes
shewhobakes
4 reviews Mississauga, ON
8/10

Rinnai tankless water heater

My Rinnai was installed by the previous homeowner who used MHC. We discovered that the installation was done incorrectly after a year since moving in (rusted water dripping out of the unit). We called Rinnai who referred us to someone who could look at it for us and diagnose the problem. Once it was diagnosed, we contacted MHC who had originally installed the unit and asked them to come fix it. I was surprised that they were so willing to come out (they came within 3 business days) and fixed the problem right away. The technician was very friendly and fixed everything according to the Rinnai technician's specifications. Good experience overall but wish it was installed properly from the beginning!

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Dianne in Mississauga
Dianne in Mississauga
1 review Mississauga, ON
8/10

Replace Furnace with High Efficiency Gas Furnace

Our 11 year old mid-efficiency gas furnace was replaced with a new High Efficiency Gas Furnace. This necessitated venting the new furnace through the brick exterior of the house. A home visit assessed the work involved. The careful planning of installation led to an efficient installation. The workmen arrived on time; completed the task the same day including removal of all debris.

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ddares
ddares
1 review Mississauga, ON
8/10

New Tankless hot water system

We were pressured for a quick replacement of a hot water heater. After just three quotes, Mississauga Home comfort came in lowest. The other bid was about the same, but the quote was done by someone not knowledgeable, the company he represented had bad reviews and there was no confidence the job could be done competently. Home comfort is a local company with a good reputation. They arranged for an Energy Audit the very next morning, and the day after that the unit was installed. Good job on the install, nice unit.

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maryann.smith .
maryann.smith .
9 reviews Mississauga, ON
10/10

Fireplace supply and install

Mississauga Home Comfort provided the most exceptional service when we ordered our fireplace. We realized on a Saturday that we had to purchase and install a fireplace prior to our renovations starting the following Tuesday. The fire was delivered on Monday and although their installers where extremely busy they fitted us in. The 2 installers were wonderful and worked late to ensure the job was done.

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Anna in Mississauga
Anna in Mississauga
5 reviews Mississauga, ON

First Review

9/10

Gas Fireplace

We were looking for a gas fireplace for quite a while and were rather dissatisfied with the quality of service provided until we came upon Home Comfort in Mississauga. Most dealers had little information and did not provide us with many options. The sales person at Home Comfort was very informed and not at all pushy. Although we decided not to buy on our first visit and he spent a lot of time with us he was very understanding and friendly. In the end he also provided us with the best price.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mhc Home Comfort

MHC Home Comfort has premium quality products, and in-store financing along with the service that you need. Our warm and inviting 8000 square feet showroom displays the most advanced state-of-the-art fireplace technology, plus Napoleon gas grills, patio heaters, Carrier and Lennox furnaces and air conditioners.
Comfort advisors and fireplace designers from MHC Home Comfort are always available for consulting in your home for heating and cooling solutions or fireplace design. MHC Home Comfort supplies its' customers with their desired products and provides installation by fully gas licensed, manufacture trained, and highly experienced installers. MHC Home Comfort features a big collection of high quality innovative gas fireplaces, gas inserts, gas logs, and gas stoves in traditional and contemporary designs.

CATEGORIES
Fireplaces, Gas Line Installation, and Heating & Air Conditioning
PRODUCTS
Gas Fireplaces, Wood Fireplaces, Electric Fireplaces, Air Conditioners, Furnaces, Water Heaters, Barbeques
SERVICES
Furnace, air condition, and fireplace installation, duct work, gas piping, maintenance and other services related to heating and cooling.
BRANDS
MHC Home Comfort is a dealer for well known and trusted brand names. For fireplaces we offer brands such as Napoleon, Valor, Montigo, Dimplex, Regency, Majestic, and more. For furnaces and air conditioners we offer brands such as Lennox, Carrier, and Keeprite. Along with other brands such as Mitsubishi for duct less, and Rinnai and Navien for tankless water heaters.
SPECIALITIES
Our WETT certified technicians are also available for technical support and solutions. In regard to HVAC products; heating and cooling systems, MHC Home Comfort provides the most efficient and quiet furnaces and air conditioners in modulating with variable DC motors, up to 98% efficient and 21 SEER, with wi-fi smart controls from major brands such as Carrier and Lennox furnaces, air conditioners, humidifiers, HRV, and air purifiers.
WEBSITE
http://mhchomecomfort.com/
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