Reviews

10/10

I Had a leak in my basement wall and called drain city for a quote as well as other companies to get a feel for the right price. I felt very comfortable choosing drain city after getting three other quotes from companys in the GTA. They did an amazing job and were very friendly and courtious, the job site was left spotless and my worries about my wet basement floor are over. I would highly recommend drain city to anyone looking for a job well done, thanks guys

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2/10

when i called this company I told them I just purchased my home and needed my fireplace inspected as i have no previous experiance with fireplaces. I told the guy on the phone I need some one to give me a wett certificate and give me a full inspection! I was told that the person coming would be able to take care of everything!! the guy who shows up does'nt do the certificates and he does'nt know anything about wood burning fireplaces! yet still charged me $95 to look at the opening of my fire place which took him literally 30 seconds not much of an inspector as I myself am a plumbing inspector and know whats neccesary to see something in its entirety and it certainly takes longer than that!! so now im stuck paying someone else to accomplish the same thing, what a waste of my money!! so since he was here I had him remove a gas pipe for a fair price of 60 dollers but he left the hole in the brick outside open the hole is about two inchs around a rodent could easily fit in there. so needless to say I dont reccomend these guys call someone else!!

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Company Response

Dear customer,
We apologize for the inconvenience that you experienced through our services. However, we have improved greatly in regards to the services we currently offer, and have made it our number one goal to satisfy our customers. Such problems will not occur as our staff is trained, licensed, and experienced and can guarantee a proper job. Thank you for your feedback.

10/10

When my wife had finished the laundry one day we noticed our sewers had been blocked and caused raw sewage to start bubbling up from the floor drain...YUCK!! so I found express rooter through the mike holmes connection and gave them a call, and boy am I glad I did ! It turned out that I had tree roots in most of my drains in the basement and leading to the street, Jason g arrived at our house within one hr of my call and showed us via his drain scope that the drains needed replacing. I can now sleep comfortably knowing this disaster will not happen again, I know its done right jason explained everything in detail and showed us while the crew worked dilligently, the cleanup at the end was great too I coud barely tell my entire basement had been torn up just days before ( and also a lifetime warrenty is very comforting) I know jason and express rooter will always be there for me and i would highly reccomend them

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