Boss Leather

Furniture
18 King St upper level royal courtyards Caledon ON L7E 1E8
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Boss Leather
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94%

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Reviews by rating (past 12 months)

Reviews for Boss Leather

Average customer rating:
9.7 10 (121 reviews)

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Todd
Todd
1 review Caledon, ON
2/10

Couches/chairs

Well I would love to rave about the quality.... I don’t have that chance because there delivery times and meeting commitments are ridiculous. Bought in April with promise for end of June delivery, which coincided with our new home possession. Called mid June for update to be told mid July now & call early July for update. Early July call resulted in early to mid August delivery and call beginning of august for confirmation. That call went with let us check and get back to you. Get back to you meant 5 days later they were now planning on mid September.... what a joke these people are, they have no idea of deadlines, customer service and managing clients expectations on a big purchase item. My advice is find someone else who is transparent and actually has people/customer service as a priority in there business.

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Very Upset Customer in Vaughan
Very Upset Customer in Vaughan
1 review Vaughan, ON
8/10

Leather sofa recliner

Everything was satisfactory with the sofa except for the strong leather smell that still hasn’t gone away after more than a month. Had to cover it with a thick sofa cover to mask the smell . Otherwise I’m happy with my purchase.

Evelyn

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Gio from Kleinberg
Gio from Kleinberg
0 reviews Vaughan, ON
10/10

Best Custom Made Leather Furniture

After googling for several weeks, it was very difficult to find a store that would speak to me during this Covid time.

But when I called Canada's Boss Leather they answer the call right away and they spend a lot of time with me talking about custom made furniture. I scheduled an appointment to meet with Ralph. Kind, courteous and extremely knowledgeable, Ralph took me on a plant tour in Woodbridge. Very Impressive!!

We collaborated on design and color but that was not all.
We looked at stitching, nail heads, different style and materials for legs and the list went on. Then we moved to selecting the leather. The supply of leather was amazing. Colors, textures, thicknesses, quality, tufting and the selection went on. I placed my order for 2 large sofas. When they arrived, it was like Christmas. This experience taught me that if you want HANDCRAFTED to PERFECTION, there is no better than Canada's Boss leather.

In fact I was so impressed that I ordered 2 additional chairs. I was so impressed with this company I went back a third time to order a dinning room table and 8 custom made chairs.

Traditional, contemporary, modern or just off the hook the, Artistry of this place is amazingly brilliant. From extremely elegance to man's cave, you can get exactly what you want.

Kind, dependable, hard working and affordable, Ralph has built this company from the ground up and always made me feel like I was one of the family. While we worked on selecting the design and finishing he was with me all the way and helped guide my through so that the end result would be my dream furniture. Thanks to Ralph, I can now watch TV on cloud nine. Thank you Ralph and all the wonderful folks at Canada's Boss Leather.

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Toni in Toronto
Toni in Toronto
2 reviews North Saanich, BC
10/10

Electric reclining leather love seat

We are delighted with our leather love seat that arrived a couple of days ago. Robert was extremely knowledgable and helpful to me in making some decisions. One major decision was going with dense foam vs down cushions. His logic was to prevent the leather from stretching after use. I feel it was the right choice as the seating is firm, yet soft enough to be very comfortable. I found a chair style that I particularly loved, but that style did not offer a reclining love seat. BOSS custom made a love seat and it turned out beautifully. The leather is soft, but thick and feels like excellent quality. Danielle was a delight to work with and made the deliver appear seamless. Would highly recommend this company for higher end furniture.

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Private User
Private User
Private User reviews Toronto, ON
6/10

Disappointed

Around 6 years ago I purchased a leather couch from Boss leather. While I absolutely love the couch the cushions started showing signs of wear within a couple of years. So much so that some appear lopsided when I switch them regularly. I have been in contact with the store a few times and keep being told that they are too busy to re stuff the cushions and will be for many more months. I was hoping this couch would last for years and years but now I’m considering replacement. Very disappointed

0 of 1 people found this review helpful.
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Company Response

We are doing our best in Unprecedented times, Foam suppliers frame suppliers are all overwhelmed and demand has increased making raw materials very hard to get a hold of. We never said we would not re stuff your cushions we just said when things get less hectic we would. So although you are disappointed things could be worse. Stay Safe and remember our competition does not even offer these services.

Private User
Private User
Private User reviews Toronto, ON
10/10

Living room furniture

Was referred to this family business, and couldn't be happier. Everyone was helpful and friendly from sales to delivery. I got exactly what I wanted after looking around for more than a year. Can't thank Rob and Danielle enough for their help and being so accommodating. Totally satisfied.

Denise M.

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Kay in Canmore
Kay in Canmore
0 reviews Canmore, AB
10/10

Beyond Incredible!

The quality of our new furniture from Boss Leather is perfection, the look fits impeccably in our mountain home, the craftsmanship is far superior to any product we have ever had. It was a bit of a leap
of faith for us to order online without ever being able to see things in person since we live in Alberta, but your organization did not disappoint. I am fully confident that anyone who orders from you would never be disappointed. You went above and beyond, especially during this time of CoVid. Thank you!

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Mike in Brantford
Mike in Brantford
0 reviews Vaughan, ON
10/10

Couch

WE MADE A RIGHT CHOICE!!!
Boss Leather is amazing place with incredible staff.
When we just stepped in we were sure this place is exactly what we looked for.
Thank you guys for the excellent quality couch and amazing customer service. Rob you know I will definitely come back to your store again!
Wish you guys all the best!!!
Igor and Irina Ihno

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Carol in Palgrave
Carol in Palgrave
1 review Caledon, ON
10/10

A warranty that's honoured!

Approximately four years ago we purchased a leather recliner sofa from Boss Leather. We were extremely pleased with it when it was delivered and it has been a great piece of furniture for daily use (including a small dog). After Christmas of this year we noticed some unusual wearing on two of the seats. We took the seats in to see if we could arrange to get them fixed. Surprise, surprise the sofa is still under warranty. The sofa was returned to us and all three seats had been completely replaced. In addition they also redid the arms (which had day to day wear only). The sofa looks brand new! I had actually given up believing in warranties but the family running Boss Leather stands behind their product. Amazing!
Don't hesitate to buy your furniture here. Great service before you buy and great service after.

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Entire Living Room of Furniture

We purchased 5 large pieces of furniture for our living room. Two of them were leather. Rob was very helpful and patient while we made our decisions. Our furniture arrived and was exactly what we wanted. Looks great and feels like excellent quality. Ellie W

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boss Leather

Join us for our Massive Leather Sale save up to 50% We manufacture custom furniture without the custom price. Our attention to detail is what sets us apart. Great furniture at a great price visit www. canadasbossleatherfurniture. com for further info. Over 150 models to choose. Leather Sofas all genuine ...
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