Boss Leather

Furniture
18 King St upper level royal courtyards Caledon ON L7E 1E8
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Boss Leather
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94%

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Reviews by rating (past 12 months)

Reviews for Boss Leather

Average customer rating:
9.7 10 (121 reviews)

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Richardson in Saint Thomas
Richardson in Saint Thomas
1 review Saint Thomas, ON
10/10

Sofa & Ottomans

From the time my wife and I visited the showroom in Bolton until after the delivery of our sofa and ottoman, the service was spectacular.

At the showroom, Robert answered all of our questions and showed us many features of which we were unaware. He spent significant time with us and took our order, explained the time for construction, the warranty to be received and the delivery method. No questions went unanswered.

Within the delivery period told to us, someone from Boss called us and arranged for a delivery time.

Adam and Julian called us from their van approximately 30 minutes before they arrived. They were pleasant, polite and obviously knowledgeable. After quickly setting up the couch, Adam reviewed the warranty and how to activate it.

My wife and I were so pleased with the couch and ottoman, that we ordered a second ottoman by phone with Robert the following day. The price was the same as the first ottoman and would be available for pickup within 3-4 weeks.

We do not have any negative comments. Keep doing what you are currently doing. Everything is perfect!

Jill & Jerry Richardson

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Company Response

Thank you for all the Kind words we really appreciate your business and dealing with people as yourself make our business so rewarding
.

KB in Toronto
KB in Toronto
2 reviews Toronto, ON
10/10

Sofa and sectional

We purchased a sofa for our living room and sectional for the media space. After a year of constant use both pieces are wearing in exceptionally well and we couldn't be happier. We recently went back to the store and the staff treated us like family. We just went in to purchase some leather conditioner (as recommended after the first year) and the staff treated us (and our bulldog) exactly the same as when we purchased the sofa and sectional. Exceptional quality of products for sale coupled with exceptional staff at Boss leather. Thank you Boss leather! Suri & Kulbir

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Company Response

hello Suri and Kulbir thank you for the kind words and got to love the Bulldogs .

A satisfied customer in Caledon
A satisfied customer in Caledon
1 review Caledon, ON
10/10

Custom made leather sofa and chair

Danielle exhibited great patience and excellent guidance in our choice of style and leather options. The result was that the finished product was exactly what we wanted. The service was excellent and the delivery was done in a professional and friendly manner. It was worth the drive to Bolton!

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Company Response

Hello ! Very happy to hear your great experience and thank you for the kind words and we will make sure Danielle sees this email as she will be thrilled to hear this ! Enjoy !

garfield in Caledon
garfield in Caledon
1 review Simcoe County, ON
10/10

Sofa and cuddle chair

Everyone at Boss Leather were an absolute delight to deal with. From helping us select the perfect pieces, and even custom designing an amazing swivel cuddle chair right through to delivery our experience was exceptional. And the sofas and chairs are amazing!

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Company Response

Thanks so much for the kind words Garfield , we take a lot of pride in building and delivering what we promise and hopefully exceeding expectations . Very happy to hear your positive review !

The boss team

Gus in Woodbridge
Gus in Woodbridge
3 reviews Vaughan, ON
10/10

Leather sectional

Our experience at Boss leather was exceptional. Dealing with Paul and Robert was very pleasant. They explained everything about the many options we had to customize our sectional and the different types of leather and colors available. Our sectional looks amazing and of very high quality. It is very rare that you see a company offering such a high level of customer service and quality. Keep up the good work. Thank you again for helping us with our sectional.

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Company Response

Hi Gus, it was our pleasure you and your family are some of the nicest people we have ever had the pleasure of dealing with and were so very happy for the kind review . Enjoy your beautiful sectional !!

The Boss Team

Susan in
Susan in
1 review Caledon, ON
10/10

Leather couches

Excellent and very knowledgeable customer service. The delivery team were very polite and attentive to our needs. I would highly recommend boss leather to anyone looking for a quality product.

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Company Response

Hi Susan , Very happy to hear your great experience and thank you for the kind words. Enjoy your beautiful furniture !!

The Boss Team

Mlando5 in
Mlando5 in
2 reviews Newmarket, ON
10/10

Sectional Couch

Rob and everyone a Boss leather are extremely easy to work with. We walked in and were welcomed by the friendly staff. Rob helped us pick a couch that would match the furniture we have but also complimented the family room. Finding a colour is never easy but Rob did all the work and came to me with the fabrics that had great quality. The turn around time was super quick and he was very accommodating to our delivery needs. The delivery of the couches was easy and painless the guys placed it exactly where I wanted with no questions asked. Now that we have the beautiful leather couch, the quality speaks for itself! We will definitely use Boss Leather again and would highly recommend them to family and friends.

Thank you to boss leather for building our beautiful couch.

Thank you
Mr & Mrs Landolfi

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Company Response

Hi Mr and Mrs Landolfi , thank you for the kind words , it was a pleasure to build your sectional and as a company we really take our reviews seriously and love to hear these great experiences .

Enjoy your beautiful sectional!

The Boss Team.

Greg
Greg
2 reviews Hamilton, ON
10/10

Sofa and chair set

I purchased my leather sofa and chair six months ago. I wanted to give it time to ensure my satisfaction and I could not be happier.

The staff at Boss is exceptional and they took the time to answer all my questions and give me all the information I needed. I can't say enough about their delivery staff either. The guys not only placed my furniture exactly where I wanted but took the time to put my floor protectors in placed and explain leather care to me.

My sofa and chair are amazing. So beautiful and comfortable, and the feel of "real" leather is incredible. I could not be happier.

Considering the longevity of leather I may not ever need to purchase from Boss again, but you can be sure I will if I need more furniture.

1 of 1 people found this review helpful.
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Company Response

thanks for the kind words , we work very hard to make sure great customers like yourself get exactly what they wanted and the best service one can offer. Enjoy your sofa and chair good Greg.

The Boss Team

Robin in Sudbury
Robin in Sudbury
1 review Sudbury, ON
10/10

Leather sofa and Chair

I spent a great deal of time researching and looking for high quality leather furniture before I discovered Boss Leather.
They have a great selection of styles and leather options to choose from.
The sales staff responded very quickly to my questions and sent me samples of leather to select from for my furniture (I live a great distance from the showroom and was not able to visit).
The entire ordering and shipping process was smooth and straightforward, there were no hidden costs or fees.
My couch and chair did arrive about two weeks later than initially estimated; however, I am very happy with the style and quality, well worth the wait.

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Company Response

thanks so much for kind review and enjoy your beautiful boss leather set .

Private User
Private User
Private User reviews Toronto, ON
10/10

sectional leather couch

A month of enjoyment on my new couch! A Canadian, family-owned and operated furniture business, I received exceptional service from start to finish. From deciding on the model, the options, to the type and colour of leather, Danielle was very informative and patient. She even mailed additional samples until I found the colour I wanted. It is such great quality, with meticulous stitching and beautiful leather! Delivery was right on time with friendly, careful and helpful service! The whole experience couldn't have been better. I'm looking forward to years and years of enjoyment. Thanks Boss Leather!

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Company Response

It was our pleasure and thank you so very much for the kind review .

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boss Leather

Join us for our Massive Leather Sale save up to 50% We manufacture custom furniture without the custom price. Our attention to detail is what sets us apart. Great furniture at a great price visit www. canadasbossleatherfurniture. com for further info. Over 150 models to choose. Leather Sofas all genuine ...
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