Titans Roof Works | Roofing, Insulation, Eavestroughs

Roofing
2172 Wyecroft Road, Unit 16 ON L6L 6R1
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Titans Roof Works | Roofing, Insulation, Eavestroughs
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Reviews for Titans Roof Works | Roofing, Insulation, Eavestroughs

Average customer rating:
9.7 10 (296 reviews)

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Casey & Lucienne from Milton
Casey & Lucienne from Milton
1 review Milton, ON
10/10

Roofing

When searching for a roofing company we were looking for someone whom was punctual in giving us an estimate, would return our calls if we have further questions, would actually take a thorough look at the roof and give us the straight facts. Shawn exceed all of these, the truth is his professionalism and work ethic supersede the rest. He provided us with pictures of the problem area and solutions which will extend the life of our new roof.
It looks great!, thank you Shawn, Jamie and the crew for a job well done.

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Company Response

Hi Casey and Lucienne this is Shawn. You too are professionals, and this review means a lot to me. I realized that meeting with Casey originally for the first time, he was a man who appreciated all the finer details and craftsmanship. I am glad to hear you are happy with the outcome. Lucienne, I will keep your contact info for when we will invest our money. Say a hello to Ken B. at Investor's group and I hope to hear from him around Christmas time for Lighting Installation.

Tom & Laura
Tom & Laura
4 reviews Mississauga, ON
10/10

Shingle Roof Replacement

Shawn was very professional and a down to earth guy.

He told us exactly what was required to replace the roof so that it's done the right way the first time.

Hats off to Titans Roofworks Inc!!!

Great job, great crew!

Thanks for making our house look great.

Dont be a stranger Shawn... your welcome anytime your in the area.

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Company Response

Hi Tom, Hi Laura. I really do appreciate the word of mouth referrals to your surrounding neighbours. I will get around to see you A.S.A.P to show you my gratitude with those KEG dinner certificates for spreading our name. I think you may eat like a King and Queen for a month!
Keep talking please guys, I am having a lot of fun in the work force this year. You are both great and doing business with you was great as well. Take care and I will see you soon.

Thanks. Sincerely Shawn at Titans Roofworks Inc.

Kim_w
Kim_w
1 review Mississauga, ON
10/10

Roofing

I would just like to show my gratitude to the Titan's Roofworks team. I called a bunch of places and you are the only professional person who came out. It is very rare that I am impressed with work that is done to my home like I was with your workmanship. You did not feed me any bull and was straight up with the questions I asked. My neighbor went with another company and 12 months later they have cracks and leaks and my'ing that has been done much longer is still looking fresh and new. Your staff is great when I called and was very helpful. I am not a very easy person to please so I have to write this review to anyone looking for any roof work. The clean up was great no mess anywhere. Thank you to Shawn and the team for a job well done.

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Company Response

Hi Kim. Very glad to hear it, well the news on your roof I mean. I like hearing from past customers saying their roof is holding strong. Thank you for review. :)

Arif in Brampton
Arif in Brampton
1 review Brampton, ON
10/10

Roof Tune Up

I wanted to post this review to express our gratitude towards Shawn ^last name removed -- Ed¸^ from Titan RoofWorks for his outstanding work, integrity and professionalism.

I first got in touch with Shawn after looking up several roof repair companies online. He was one of several companies I called to help diagnose and fix a water leak from one of our walls after a heavy weekend downpour.

He not only helped us figure out and fix the problem promptly but what stood out was his high level of personal integrity. He first did a detailed inspection of the roof and then provided a report with pictures to help us visually see the problem. He was very patient in explaining the cause of the problem and the solutions available.

Shawn also saved us from paying an unscrupulous plumber who initially convinced us that the leak was a plumbing problem. If Shawn had not suggested a simple 10 minute diagnostic test (that the plumber conveniently forgot to mention), we would have ended up paying for unnecessary plumbing costs! Thanks again Shawn!

I honestly felt like I was dealing with family when interacting with Shawn. He's definitely the person I would call in the future for any kind of work on our roof and I will most gladly refer him to my family and friends.

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Company Response

Hi Arif. I have to say, the plumber that showed in that downpour rain is the reason contractors get the reputation of being con artists, thiefs or just careless of the customer recieving what they are paying for.
If I had of known that he was just a contact you found off a street sign I would have escorted him off your property personally, but I thought he was your general contractor.
Allthough this fellow is looking out for #1 (himself), he will bring you down at any cost. More often then not a homeowner will share a review now a days, and for the past couple of years we have noticed for not only our business, but other contractors who keep a clean reputation and do their work to spec have a greater chance of survival.
I do regret Arif, that i cannot make the trip to Scarborough to assist your referral for their roofing needs as we must keep local to allow a better service and quality control.
Thanks for your 10 score review!

levicreekcouple
levicreekcouple
4 reviews Mississauga, ON
10/10

Roof patch and "tune-up"

We called Titans in the morning after reading reviews on Homestars. The night before we had heard some dripping near a bathroom vent. They came out to inspect our home shortly after lunch. We were impressed with them because when they inspected the entire roof they took several photos to let us know where they felt there were problems and inspected the whole roof and not just the area we had noticed a potential problem. Rather than just repairing the small hole and vent cover that was likely the source of the dripping sound we heard, they suggested we pay for a general "tune-up" they offer and recommend as a semi-annual service. The fee seemed reasonable, and included a minor gutter repair. The best part of the effort was that Shawn and Norm were able to complete the repairs that afternoon. So, when it rained the next day there was no dripping sounds!

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Company Response

Hi gang it's Shawn, hope things are going well with the new addition to the family. Sorry for the late reply to your generous review on us, it is just that this business has become overwelming and I am expecting a little girl in August and I guess you know how that can be.
So between preperation for a little one and expanding our firm I really do appreciate the write up.
Thank you so much and hope to work on your home for the full re-roof. Cheers!

KurtInSauga
KurtInSauga
2 reviews Mississauga, ON
9/10

New Roof

My house (less than 1200 sq ft) was a small job. Roof was replaced in early November 2009. Three person crew came a few weeks after contract signed. There were some issues with some bad shingles (bent corners, not flat), but Shawn looked after it personally. I would have given a 10 if they didn't have to come back to replace the defective materials. Overall exceptional customer service.

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Company Response

Thank you for the business and the review Kurt, much appreciated!
All the best with the new house.

Mary in Mississauga
Mary in Mississauga
4 reviews Mississauga, ON
10/10

Roof replacement

A friend of mine had her roof done last year by Titan Roofworks and said she was very happy so I phoned Shawn Lowe for an estimate.

From start to finish Shawn was extremely professional. He returned my calls quickly and was great to talk to on the phone. I don't know a lot about roofs and my husband wasn't available to speak to Shawn, so Shawn took the time to explain everything to me, and made sure I understood exactly what was going to be done.

On the day of installation, his crew arrived on time and finished in a timely manner. They left the area outside of my house cleaner than when they arrived! I'm telling the truth! They were great! The guys were very polite and answered any questions I had. The roof looks amazing!

My husband and I are very pleased with the level of service we received starting with the first phone call with Shawn right down to Shawn's crew putting in the last nail. I would recommend Titan to anyone who is looking to have work done on their roof!

Shawn, you should be very proud of yourself and the team you have working with you. A great company and awesome workmanship starts at the top and trickles through to everyone on the team - This is exactly what Titan is all about!

I wish you and your wife the very best and hope to be able to do business with you again one day!

Cheers!

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Company Response

Hello Mary, are you and brian having a drink? I am replying to you with all my hard workers in the shop right now. They have read our reviews and said if i don't give them a drink and reply something nice about them that they will not go to work tomorrow, so it goes like this...
I do not give them enough credit where it is do. Probably because they will ask for more money. Truth is, without my secretary Tracy, we would not be as prompt as it is. Without the crews having an understanding of the way I like the work and all the fine details, I would not be in a business of refferals. The men work SO HARD and think before installing. As far as im considered they are not my employees, they are my good friends and a partners in business. Who say's friends and business don't mix well. Respect is often overlooked. Anyhow, Thank you for the dinner and drinks Mary and Brian. I feel from the start like I have known you two for years. You both know how to welcome a stranger. I will call you up to party. Just not untill the winter. Thanks Guys!

Michael, Georgetown, Ontario
Michael, Georgetown, Ontario
1 review Georgetown, ON
10/10

Complete Roof Tile Replacement

We did not know Shawn Lowe, of TITANS ROOF WORKS, Mississauga, and GTA, until we requested a quote to re-new the shingles on the roof of our home. His quote was one of three, and not the cheapest. However, he attended and produced a complete detailed survey. He was the only vendor to point out that we did not have enough vents, according to code. His presentation and demeanour were absolutely the most professional, dynamic, and impressive of everyone. The team showed up on time the first day, and on time every day thereafter.
They were all pleasant individuals, who cleared up at the end of each day. They worked quietely and only stopped for a short time each day for refreshments. On the final day there were no empty bags or nails or anything which would have betrayed their attendance, except for an exceptionally bright new roof.
Recommend this company ? Anyone would be foolish NOT to use them !

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Company Response

Michael, I could not ask for a better review. You know, the competition in Georgetown is like a pack of coyotes. I feel I have intruded in Halton's territory, but this is just good business that I cannot throw away. The company's there are threatened I hear and have gone as far as pulling signs out of the homeowner's property or spray painting them. They will get what is to come. The clientel is knowledgable and expects a great roof at an affordable price. They are aware I will not be the cheapest and I will not be shy to include the goods to get the job done right. I often hear that they would like someone local, but we are located 9 minutes down the road. The dynamic approach in business you say... I will never forget that my clients spend thousand's with me. Keep them smiling and I will smile all the way to the bank

Ian in Lorne Park
Ian in Lorne Park
1 review Mississauga, ON
10/10

Reshingle roof

Shawn and the crew did a great job on the roof, from the quote to the cleanup, it was first rate. I did my research and had 4 companies bid for the job, Shawn impressed me the most and I gave him the okay the next day. It has rained quite a bit in the last 3 weeks since the job was done and there are no leaks, nor complaints. Thanx Titan and try to text Shawn, he likes to work out his thumbs lol.

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Company Response

Eh Ian. It's Shawn. I am sorry it took so long to reply. it has been overwelming this year. I have been texting you with a regular flip phone during our discussions. I raced out and bit the bullit on a Blackberry messanger. My contractor contacts have been bugging me for a while now to check my mail and respond quicker. "What have i been missing.. a BLACKBERRY!!" Thank you for the refferals Ian, and thank you for the roof job. Pleas tell your neighbours in Clarkson that a Roofer is Supplying, installing & removing Christmas Lites in Nov/Dec. and can can also schedule the decorations to be up while the wives are out of town HuhHuhHuh OK..Cheers

Stephen in Meadowvale
Stephen in Meadowvale
1 review Mississauga, ON
10/10

Whole Roof Replacement

Shawn always shown his professionalism in every aspects in the roofing industry. After talking with him, you will just like attending a free seminar about "Roofing". He will give you honest and best advises. I think the most important thing is that, he will follow all the building codes and using good quality roofing materials - "Synthetic Underlay" entire roof deck etc...etc. Don't ever let the cheapest price quotations fool you, they are just cutting corners to make the prices look good, but Shawn stayed firm to his principle - "Honesty is the Best Policy".

Every little thing will make a big different in a long run. I show you one good example how Titans is far more superior than the other competitors - Every single opened nail (without shingles cover) they will use silicon to seal it in order to prevent water getting into the roof. Is that amazing? That is how they put their hearts in your roof and also that is why Titans earned an A+ rating in the Better Business Bureau.

Thank you Shawn and your professional crew that give me a peace of mind and carrying a big smile for another 25 years!

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Company Response

This is an overwelming review Stephen, Thank you for setting time asside for this write up. It is always a pleasure to hear that a customer is filled with knowledge and ready to pursue construction with the company they put thier trust in. Good company's are out in this field, it is up to you to do your research, but thanks Stephen for the comments. See you around

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Titans Roof Works | Roofing, Insulation, Eavestroughs

Titans Roofworks is a roof system company; knowledgeable in roofing and insulation. We encourage our customers to let us provide a free, full evaluation of their roof, attic air flow and insulation... Save on high energy costs, and get the maximum lifespan of your new roof.
From our initial presentation to our final inspection, you will see the difference when you choose Titans! Serving the roofing industry since 1999, we are certified installers and preferred contractors for the Malarkey Roofing Groups. Our factory certified installers have been trained to see beyond just a simple shingle replacement, so that you continue to benefit from a properly balanced roof system, long after your roof has been installed. Call Titans RoofWorks today for all of your roofing, insulation, and guttering needs!

CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
Roofing products from the CertainTeed Group, GAF, IKO, BP, Owens Corning, and Malarkey. Skylights and sun tunnels from the Velex Corp. Aluminum guttering, soffits and fascia from Gentek. Cellulose attic insulation.
SERVICES
Shingled Roofing & Insulation, Roof Repair & Maintenance Programs. Gutters/Leaf Guards/Soffit/Fascia. Skylights & Sun Tunnels.
STYLES
Polymer Modified Asphalt & Fiberglass Architectural Shingles. Davinci Composite Slate Tiles - ENERGY STAR RATED.
WEBSITE
http://www.titansroofworks.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Upon Titans RoofWorks site inspection to resolve
PAYMENT METHOD
Online Payments: Visa, MasterCard. Cheque. Financing OAC
LICENSES
Fully licensed: We will provide city licenses for each service area at time of estimate.
MEMBERSHIPS
A+ with BBB. A Baeumler Approved Contractor.
LIABILITY INSURANCE
Yes
DIPLOMAS
Malarkey Emerald Pro Contractor / CertainTeed ShingleMaster
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour Rate P/H at $250, plus materials and markup (light services only)
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty's available
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