Reviews

8/10

I needed my bathtub snaking and I called Mr. Rooter who I have used in the past. customer service at the head office in Mississauga was excellent. The first guy Alex showed up and said he couldn't do the job and couldn't access my drain to snake (this wasn't a problem for the second guy who came out) and they would have to drill into my ceiling to get at the pipes and access the clog from there. A second plumber came out a few hrs later and did a wonderful job! Wish he had come in the first place my bathtub is draining beautifully. Would recommend this company for any home or business needs.

Approximate cost of services:
$400.00
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Company Response

Hello Claire and thank you for taking the time to share your experience with Mr Rooter. We continually look to the system for correction and proposing all possible solutions if something is not working to make you the customer happy. Thank you for choosing Mr Rooter and have a great day!

10/10

I had a leak over my garage area and Shawn came out last Oct to do a quote. I did my homework and I could tell instantly he knew what he was talking about my roof was somewhat complicated being a house of 76yrs old with a flat roof, turretts, and dormers I wanted a company who was honest and reasonable with a good quality shingle. Titans did an amazing job. I had the work done in May 2012 and the crew was diligent in the removal of shingles, cleanup and safety (they were hanging from ropes during the removal and install). They also did an amazing job at the flashing, I wasn't thrilled with the end project over the garage so I called shawn and he came out and he thought of a solution where my flat room and the new shingles came together- it looks great! Would highly recommend this company to others who need a new roof. They deliver excellet service and quality of workmanship. I also no longer have a leak and shingles flying off the roof when the wind blows.

Approximate cost of services:
$7,000.00
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Company Response

Hi Claire, older homes can present a challenge, but we were able to sort it all out and we're glad you're happy with the final product. Safety of our crews is a priority for us, as is the clean up of the job site. Thank you for the recommendation and for choosing Titans!