Swat Wildlife and Insulation

So let me first start off by saying that I don't usually write reviews on companies but I always read what other people have to say. Long story short I called another company to come and check on a possible mouse problem in a home I just moved into. There was an issue with mice in the attic. The other company came did their thing. I continued to hear noises I did some research and called SWAT. I wanted them to check if there was anything else that the other company missed (possibly a larger animal getting into the attic). I must admit when the actual day came for the appointment there was a miss communication between SWAT and myself which sometimes happens. But when the gentleman came over ( I wish I could remember his name), he was extremely professional and an all around nice person. He took the time to listen and went to work. He ACTUALLY went into my attic (which the other company did not). He checked everywhere and confirmed that nothing larger than mice were in my attic. He was then extremely honest and told me that if I still have a warranty with the other company then continue working with them as it would save me money. He NEVER spoke bad about the other company but only said how he would have done things differently and if I wasn't happy with the other company I was welcome to give SWAT a call back and they would put the cost of the inspection visit towards the actual work they would need to do in the future (obviously with in the one year time frame). I regret not going with SWAT originally but I can tell you if I have any future problems, they will be the first I will call. Thank you SWAT for your honesty, kindness and professionalism.

Paul (Milton, Ont)