From the start, David was forthcoming and upfront of the charges. We saw a great review so we hired them (even if they charged a small surcharge for being outside their usual zone).
After the plumber arrived and surveyed the work to be done, he gave an upfront estimate and stuck to it. The work was done quick and he completely cleaned up after himself. The work was a little pricy because he had to put a hole in a finished ceiling to access the outside tap connection and had to replace a old valve that was not properly installed.
Before leaving, they went over best practices for winter maintenance and such. Great work! Also, great, positive follow up from the president himself!! I cannot remember the plumbers name that came over to my place, but he was so courteous and down to earth. It is nice to have a friendly plumber that is willing to talk you through what he is doing.
I will call them back for sure if ever I need a plumber again (this work was well done and is guaranteed for a year so it is worth it!)
- Approximate cost of services:
- $800.00
- Company Response
Thank you!
We value the feedback and you as a customer.
Safari Plumbing Ltd