Reliable Home Comfort

Water Filtration & Purification
289 Rutherford Rd S Brampton ON L6W
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Reliable Home Comfort

Average customer rating:
9.8 10 (614 reviews)

Sort by

moonshake
moonshake
3 reviews Toronto, ON
10/10

Company excellent providing and installing our new furnace.

Back in 2014 we had Reliable install a brand new Goodman high efficiency furnace. All responses from the company during this process from quote to completion were prompt and pleasant. We were extremely pleased by their quick and efficient service during this process. I would give them 10/10 for this installation. --------note: Both last year and this year we had problems getting a response (despite multiple attempts) from Reliable regarding booking a furnace maintenance visit. UPDATE: Darryl has now called, apologized and has set up the maintenance appointment.

Review has 1 previous version
Was this review helpful?
Jim in Toronto
Jim in Toronto
1 review Toronto, ON
10/10

Replace Boiler Forced Air Furnace

Our furnace broke down over the Christmas holidays when we were experiencing sub -20 degrees weather. On New Years day we had no heat. I called Darryl on January 2nd and he promptly returned my call and was in my home assessing the situation within a couple of hours. I was impressed that he immediately could see what the issue was and how to solve it. Later that same evening he sent me a quote. Another supplier gave me a solution that was not sustainable and was clear to me that I would have the same issue within a few years.

We decided to go with Darryl who said it would take a day and a half and that his crew would be there the next morning and they were as promised. Darrin, the technician removed the old system and installed the new one. He worked very diligently to make sure the system was set up properly. He had to come back to fix a glitch and came when he said he would and stayed to make sure that his fix solved the glitch.

I was very impressed by the teams professionalism, technical knowledge and discipline to get the job done properly. I heartily recommend them.

Was this review helpful?
Velocity in Whitby
Velocity in Whitby
1 review Whitby, ON
10/10

Install Smart Thermostat and Furnace Cleaning

Building out my smart home and needed a Nest 3rd Gen. thermostat installed in a new location with a 6 wire setup. Install went smoothly and Darren the technician was knowledgeable, courteous and professional. Cleaned up drywall dust and debris after drilling new hole for wiring in the new location and walked me through the setup of the Nest thermostat, it's key features and integration into the existing Nest Protect smoke and carbon monoxide detectors. Thank you for your professionalism and the time taken to ensure I was happy with the work and functioning of the new unit.

Was this review helpful?
Paul in Toronto
Paul in Toronto
1 review Toronto, ON
10/10

Gas Leak - Gas Stove Installation.

It was the weekend over the Christmas holidays when we had a gas leak caused by a faulty "no to code" installation of natural gas connection to my gas stove. I shut off the gas and then called up a number of companies. Situation was urgent as temps were falling to -20 and we were now without heat. Reliable was the first to respond - so I went with them. Darren was prompt and professional. He repaired the problem and brought the installation to code.

Was this review helpful?
HeatherD in Brampton
HeatherD in Brampton
1 review Brampton, ON
10/10

Out of the Cold!

During the coldest winter in 25 years these guys came to our rescue when our old furnace kicked out! They were really responsive (fast) and installed a great new furnace at a reasonable price. No hard sells just solid advice do we could make a decision. Thx to Jimmy and Rob!!!

Was this review helpful?
mark, west seaton village
mark, west seaton village
6 reviews Toronto, ON
10/10

Fast, Friendly, Great Prices

Our furnace started to work properly. Rob provided a service call to see if he could fix the problem. After deciding that a fix may not provide long-term value, he provided an excellent price for a new furnace to replace our 15-year-old unit. The installation was seamless - Jamie was friendly, worked efficiently and was diligent in making sure we were good to do. I'd highly recommend Reliable.

Was this review helpful?
Marvin in Toronto
Marvin in Toronto
1 review , ON
10/10

Old house with a tight crawl space now has a new furnace

Dave had been servicing my old furnace for the past 3 years. He managed to keep it running when it broke down on a couple of occasions but we knew it would have to be replaced soon. The day finally came when Dave could not fix the furnace so a new one was purchased from Reliable.

When the installer Darren arrived he looked at my basement and explained how a new venting system had to be installed to comply with the building code. It would not be an easy task due to the location of the furnace and the unusual basement foundation in my 125 year old home.

The only way to properly install the vent was to crawl through a 1-2 foot high crawl space with a dirt floor, cobwebs, bugs etc. I would never expect or think anybody would ever go into the crawl space.

Ricky, the apprentice happily volunteered to squeeze into the crawl space drilled a hole into the foundation and installed the vent. Without Ricky the furnace would not have been installed.

Darren and Ricky completed a very difficult job and make sure everything is done properly and to code. They take pride in their work and I am very happy to have a warm house again.

Reliable a Home Comfort is an excellent company and I highly recommend them.

Was this review helpful?
Company Response

Thank you Marvin for your support of our Company and our professional team. We were very pleased to help you and provide a solution that you were very satisfied with.

Darryl

Faye in Toronto
Faye in Toronto
15 reviews Toronto, ON

First Review

10/10

Furnace Maintenance

Noticed a small issue with my invoice after the work was completed. I got in contact with Dave and he quickly resolved the problem, with the utmost courtesy and professionalism. Not every job runs 100% smoothly but it's how the issue is fixed that differentiates the good from the bad. Thank you Dave for the service, we'll definitely see you again next year.

Was this review helpful?
Company Response

Thank you for the great review.

Dave

Brennan in Brampton
Brennan in Brampton
4 reviews Mississauga, ON
10/10

Great service, Great guys!

Purchased my first home last year and needed a humidifier for my furnace replaced. I found them on here and the reviews are correct. Rob and Jamie came to install the humidifier and Just had them back for a pre-winter check up this year. Having an older furnace and they give you the straight truth no scare tactics. They do a great Job for a great price, I would highly recommend them if you need any furnace needs!

Was this review helpful?
Company Response

I'm glad I could help you out.

Rob

Home owner in Toronto
Home owner in Toronto
1 review Toronto, ON
10/10

ac heat pump service

Service tec. Darrin was sent to do the job. Darrin was on time and explained each step he took for the repair, he also answered all questions I asked
Thanks again Darrin for a job well done

Was this review helpful?
Company Response

Glad to be of assistance.

Darryl

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Water Filtration & Purification pros in Vaughan?