Do not hire this company for anything, unless you want to discover major issues like mold down the road. They’ll cover up their shoddy work so you won’t notice until you’re doing more renos. Stay Away! Our windows were purchased from and installed by House Smart in 2016. This year we decided to re-do our siding, and what a nightmare it has been. Luckily we hired someone else to do the siding and they uncovered the mess that House Smart created. We purchased new construction windows which have a nailing flange intended to be nailed right to the frame of the house. We paid more for these windows and the ‘double cut’ installation (cut first to install the windows to the frame, then cut again to install trim directly to the frame – apparently this is the best way to install windows, but also more costly. Double cut, also means that the installer removes all parts of the old window, otherwise you might as well to a renovation install). As we started to replace our siding, we discovered that the window flange was nailed directly to the siding!!!!! This is beyond appalling. I’ve contacted many experts in the industry and no one has ever seen or heard of this. We thought we did our due diligence and really researched windows and installation options, so we learned a lot through the process and even I knew that they are not intended to be installed to siding – no window is, this is not ever an option! Not only do we have leaky windows and black mold as a result, they are no where nearly as efficient as they should be because they’re not nailed to the frame. We probably would have been better off with our double pane aluminum windows than these new tope of the line vinyl windows. We actually met with the lead installer Jason, and correspondended with him prior to install. We got a reference from an expert in the industry and owners of another house down the street who also had House Smart windows. We had complete faith in Jason’s years of experience and trusted that with him overseeing the install, it would be done right. But he decided to cut corners at our expense – hence more money in his pocket. Not only did he nail the windows to the siding and cover it up with trim, he also installed under-sill flashing on top of the window, further facilitating water penetration! The industry standard is flashing on top of window and on top of trim. He only did on top of trim and used the under-sill (intended to be used under the sill). And don’t fall for their lifetime install guarantee, it doesn’t mean anything if it’s not honoured. We had one visible leaky window (just 4 years after install), and while we were in the process of working with House Smart to get it rectified, they insinuated it had nothing to do with the install and was somehow our fault, so they would charge us for the repairs, unless they could find evidence of an issue with install. Considering House Smart has repeatedly told us that nailing windows to siding is an acceptable installation method, I’m sure they wouldn’t have honoured their warranty. But we never got that far as we realised what they did and are now pursuing full reinstallation of all windows.