Waterworks Plumbing & Drains

Great and speedy service! I discovered the problem and someone was able to attend to the problem within a few hours. The whole process was seamless! Starting with a very professional administrator who efficiently and competently evaluated my needs and then scheduled a plumbing technician to attend to my problem at the earliest opportunity. I was also very impressed by the initiative shown in forwarding me an email detailing who would be coming to my property as well as a picture of that person (very impressive idea). I was then advised that the plumbing technician was on his way and an approximate time span within which he would reach my property. The plumbing technician himself was efficient, polite, professional and provided a clear explanation of what had to be addressed, how and the cost of same (presenting a binder with a clear breakdown of costs – very impressive and important for the customer – transparency is everything to a customer seeking services). Overall, a wonderful job and experience. This was my first experience with ‘the WaterWorks’ and I will definitely use them again!