This is the third time I have used DrainCom and I will continue to use them. My toilet was leaking and I called them this morning. I was given an appointment with Valentyn for that afternoon. He called to see if he could come earlier and he showed up when he said he would. There was no charge for him coming. I was impressed that there is no service charge until he sees the problem.
He looked at the toilet and said he would take it apart. After taking it apart he pointed out the problem and quoted me a reasonable amount to fix it. He also let me know the status of the toilet itself. Within 20 minutes my toilet was reinstalled and repaired. He left the bathroom clean and tidy.
He also looked at my backwater valve in the basement for no charge. They had installed that valve several years ago.
I find DrainCom to be reasonable, reliable and trustworthy. They do the work that is required and do not sell you on things you don't need. I will continue to use them and refer them to others.
- Approximate cost of services:
- $220.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank You for your review!!!