Drain Com

Waterproofing
Mississauga ON L4W 2M2
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98%

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Reviews for Drain Com

Average customer rating:
9.9 10 (856 reviews)

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Christopher
Christopher
3 reviews Etobicoke, ON
10/10

Basement Toilet Flange

Vlad and his team did excellent comprehensive work. I had damaged our old basement toilet flange (lead...who knew...). I got in touch via homestars and they did the work the following morning. They were clean, quick, and reliable. There were a few extra Y connections and they were included. Their price is also reasonable.

Approximate cost of services:
$167,240.00
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Company Response

Dear Christopher,

Thank You for your review! We are happy to provide service excellence to all our customers and we appreciate you taking the time to acknowledge our company's efforts. Thank You again,

DrainCom Team

Mike
Mike
2 reviews North York, ON
10/10

Sump pump system

Outstanding booking, efficient service, great communication, reasonably priced. Overall very happy with the service provided

Approximate cost of services:
$2,260.00
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Company Response

Thank You Mike so much for taking time and sharing your positive experience. We are so glad you were happy our sump pump installation service! Thank You for being our customer and thank You for choosing DrainCom!

DrainCom Team

byellan in Toronto
byellan in Toronto
2 reviews North York, ON
10/10

Sewer pipe replacement and backwater valve installation

From start to finish, DrainCom showed a genuine interest in the problem I was facing (a collapsed drain) Talin in particular showed meticulous attention to detail that instilled confidence in the services offered by DrainCom. Her professionalism and dedication to ensuring a thorough understanding of my needs were truly commendable. It was clear from the outset that DrainCom takes customer satisfaction seriously.

Working closely with Vlad during his first visit to my home through the ongoing planning phase further emphasized the impressive knowledge and contagious enthusiasm that defines DrainCom. Vlad's ability to guide customers through often challenging situations and turn them into positive experiences is a testament to his expertise and commitment. His "can do attitude and attention to detail" are outstanding qualities that shine through in every aspect of the service provided. His knowledge is extremely impressive and he does a commendable job to provide workable and affordable solutions. I also loved that fact that DrainComs work is backed up an industry leading 25 year warranty.

I am particularly impressed with DrainCom's utilization of state-of-the-art equipment and techniques, coupled with highly skilled employees who genuinely love what they do. Vlad, in particular, proved to be a workhorse, taking pride in his work every step of the way. The dedication DrainComs team demonstrated to maintaining high standards is evident in the results achieved. I could not be happier!

What truly sets DrainCom apart is the team's singular focus on the customer experience. Every member of the DrainCom team, from the administrative staff to the skilled technicians, were extremely accommodating and helpful every step of the way. This level of customer-centric service is rare and refreshing to find.

Approximate cost of services:
$7,500.00
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Company Response

Thank You for your review! It's rewarding to us knowing that our customers are satisifed with the work that was done.
Thank You again!

DrainCom Inc

Private User
Private User
Private User reviews Mississauga, ON
10/10

Install a new drain and clear existing drain

Serge was punctual, protected my floors with drop cloths, and explained what he was doing. If his original strategy didn't work, he was ready to try a different approach to make sure that he completed the necessary work.
He had a crew of 2 men with him and they all did agreat job and left my home as clean as when they entered. His price was reasonable and competitive and I would definitely recommend him.

Approximate cost of services:
$2,000.00
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Company Response

Thank You for kind words! They are much appreciated by me, my team, and I'm sure many fellow homeowners. This is one of many examples of the great value that we try to deliver to each and every homeowner.
Thank You very much.

Serge
DrainCom Inc

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement waterproofing

Staff is very professional knowledgeable! The service was fast job was done quick and the leaky basement was fixed ! Great team I would recommend to everyone to solve any wet basement issues !

Approximate cost of services:
$4,000.00
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Company Response

Thank You so much for taking time and sharing your positive experience. We are so glad you were happy with our service! Thank You for choosing DrainCom.

DrainCom Team

Private User
Private User
Private User reviews Oakville, ON
10/10

New Water line installed

Quick responses and great work. Had it done it no time and very flexible with my schedule!

Approximate cost of services:
$4,800.00
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Company Response

Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Damon Rose
Damon Rose
2 reviews Toronto, ON
10/10

Replace broken Y connection in underground drains & install backflow preventer

First class service from Draincom. Having had the issue diagnosed by another party we were frantic to get the problem fixed ASAP. I called Draincom late on a Friday evening at 9pm after they answered my ad. I was pleasantly surprised that Talin answered and scheduled an inspection the next day. Vlad came to inspect and provided an immediate quote for the full service to run new pipe, Y connection plus the backflow preventer and clean out, which we accepted based on price and professionalism. Draincom coordinated the locates, permit, final inspection and the necessary paperwork to apply for the available city grant for the backflow preventer. They had a last minute opening the following Friday before the long weekend and completed what was originally scheduled as a 2 day job in 1 day, thoroughly cleaned the work area and removed all garbage created. Talin & Vlad provided fantastic customer service and kept us updated with everything throughout the course of the job, their crew were also polite, diligent, hard workers, we highly recommend Draincom and would not hesitate to use them again.

Approximate cost of services:
$4,500.00
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Company Response

Thank you Damon very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you ! It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you spend time and left us a feedback!
Thank You!

DrainCom

virtue46 in Toronto
virtue46 in Toronto
0 reviews Toronto, ON
10/10

Remove old concrete slab and drain and replace it.

Vlad and his coworkers did an excellent job - and right on time. Third time using this company. Always do a great job! And clean up afterwards.
Would highly recommend them.

Approximate cost of services:
$1,800.00
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Company Response

Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you ! It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you spend time and left us a feedback!
Thank You!
DrainCom

K2 in Toronto
K2 in Toronto
7 reviews Toronto, ON
10/10

Basement waterproofing

Great experience! Very professional job, very reasonable price, left the site immaculately clean. Thank you!

Approximate cost of services:
$1,900.00
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Company Response

Thank you for choosing DrainCom Inc, it was our pleasure to work with you and we are happy to hear that you had a great experience. We look forward to your referrals, and will be happy to help with any future needs. We wish you all the best!

-DrainCom Inc. Team

SandyMack24 from Toronto
SandyMack24 from Toronto
1 review Toronto, ON
10/10

Highly recommend!

Absolutely flawless execution. They didn't stop until they located the source of the issue and then revised their approach to remedy it. I can't recommend this company enough. Quick, efficient and beyond professional and knowledgeable.

Approximate cost of services:
$3,950.00
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Company Response

Dear Sandy,
Thank You for your review! We are happy to provide service excellence to all our customers and we appreciate you taking the time to acknowledge our company's efforts. Thank You again,

DrainCom

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Com

DrainCom, your local Basement Waterproofing and Drain Experts, is your "one stop shop" for basement waterproofing, foundation crack repair, drain and sewer, basement flood prevention, Sump Pump and Backwater Valve Installation and needs.

CATEGORIES
Waterproofing, Drain Services, and Foundations
SERVICES
Drain and Sewer Repair, Basement Waterproofing, Foundation Crack Repair, Basement Flood Prevention
SPECIALITIES
Basement Waterproofing, Sewer and Drain , Trenchless Drain Repair, Foundation Waterproofing, Water-services, Drain Power-Washing, Drain Cleaning, Backwater Valve & Sump Pump Installation, Weeping tile repair, window well installation
WEBSITE
https://draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-Transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
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