Victorious Carpet Installation & Repair Services

We called Mark to come and give us a quote for our basement and stairs-
He was so knowledgable about his products and had some great advice.
I liked that he didn't push the most expensive carpet and it's obvious that he loves what he does!

After we had the carpet installed, he called within the hour to make sure we were happy with it and said for us to contact him if there was anything we had questions about.

Great service!
We're so happy with our new carpet and I'd recommend Mark to anyone!

We called Mark for an in-home consultation from reviews from this website. He showed us samples and recommended the type of carpet he would put in for our needs. He didn't try to upsell something that would not be good for us. Ramsey, the technician, came and did a fabulous job. Initially he said we could only do "waterfall" style on the stairs, but we figured out a way
to re-inforce the stairs, so that we could do it the "cap and band" style which they prefer to do since it looks much nicer. I would highly recommend Victorious Carpet.

We received first-rate service from Mark at Victorious Flooring, for the installation of a carpet runner going up the stairs from our main floor to our second floor. Mark made three visits to our home prior to the installation, to do measurements, show us carpet samples, and answer our questions. At no point did he pressure us, even though it took us a while to get our act together and make a decision! At each visit he was on time, very courteous, helpful, and pleasant. He also made a great effort to accommodate my family's schedule, even though his own schedule is no doubt very busy. These preliminary visits did not increase the cost of the installation. It was clear to us that Mark knew the carpet business inside out, giving us excellent advice about the different ways a runner can be installed, how to prepare the stairs in advance, and about the carpet quality itself. When it came time for the installation, Mark sent one of his employees, who did a fabulous job -- very meticulous and professional. And, their prices are reasonable considering the high quality of their work (which I discovered when I was first researching carpet companies, comparing prices of several businesses). Mark and his employees are good people who are experts at what they do, and who clearly want their customers to be happy with the results.

I removed two small walls in my basement which left two 24x4 inch holes in the carpet. The guy from victorious showed up on time and got the holes patched fairly quickly. If you didn't know walls had removed, you would have no idea that a repair was done to the carpet. Great job. Highly recommended.

My husband and I bought a 27-year old house where the carpets were original to the house and in rough shape. I contacted Mark and he came within two days for an initial consultation. When we had to use one of our home visits before we took possession so that Mark could take measurements, he showed up right on time and was quick and professional, which was great because we had limited time in the house for this type of visit. When I decided to increase the scope of the project - to carpet the basement as well - Mark was able to come to the house AGAIN within a couple of days. Great service. Mark was obviously knowledgeable and gave me great advice on the stair runners - he could have sold me something more expensive but impractical for the long run - but he chose to advise me on an option that would be long-wearing and much more practical. Mark also advised that our original underpadding was the kind that disintegrates over time, and when they remove it, it would create a lot of dust and we would need to get our ducts cleaned afterwards. Well, they must have done a great job to contain the dust because the duct cleaner we hired said our ducts were relatively clean. I think Mark's team used some kind of crazy super vacuum.

End result is beautiful and the price was lower than 2 other quotes I got. Our staircase in particular looks great - it is circular and the centrepiece of our home - and Mark and his team did a great job with the installation. The whole installation was completed in one (long!) day rather than 2 days which was the original estimate.

I love my new carpet! I had a really old dingy carpet that was just getting too gross so I called these guys and bam, new carpet! I would rather sleep on it than my own bed :) Great pricing and pleasant to work with, thanks!

Wow, this happened quite a while ago but I did not get to writing a review since today. It was the first time I decided to get a carpet since I decided it would be a nice addition to the house, and boy was I correct. I still love the wonderful job that Mark has done.

The need for new carpet was long overdue, searching for a reliable company to do the work can be an imposing task. I contacted Mark via his website on November 1st and spoke with him that very day. He gave us a quote a couple of days later, his professional manner and knowledge made it an easy decision to go with his company. We had a timeframe in which we wanted the work to be completed, Mark and his team were able to make that happen. The technicians were great, they were both friendly and courteous. The installation went smoothly, the carpet looks great, we are both very pleased with the result. We would not hesitate to recommend Mark to anyone who needs a reliable company to look after their flooring needs. We look forward to dealing with him in the future.

We needed to replace the carpeting on our staircase. Each stair is not connected to the next and required a separate piece of wrap around carpet. Mark was professional, timely and delivered as promised. We were very pleased with the service and overall experience.

Mark and his company are the best. His service is top-notch. He is so professional, thorough, knowledgeable. He spent over an hour with us educating us on our existing floor and what would be best for us in padding and carpeting. Their work is impeccable. I made a bad decision on my stair runner and Mark went above and beyond all expectation to make me happy. It worked, I am extremely happy and highly recommend Victorious Carpet Installation.