Kirsten Blokland in Toronto

We received first-rate service from Mark at Victorious Flooring, for the installation of a carpet runner going up the stairs from our main floor to our second floor. Mark made three visits to our home prior to the installation, to do measurements, show us carpet samples, and answer our questions. At no point did he pressure us, even though it took us a while to get our act together and make a decision! At each visit he was on time, very courteous, helpful, and pleasant. He also made a great effort to accommodate my family's schedule, even though his own schedule is no doubt very busy. These preliminary visits did not increase the cost of the installation. It was clear to us that Mark knew the carpet business inside out, giving us excellent advice about the different ways a runner can be installed, how to prepare the stairs in advance, and about the carpet quality itself. When it came time for the installation, Mark sent one of his employees, who did a fabulous job -- very meticulous and professional. And, their prices are reasonable considering the high quality of their work (which I discovered when I was first researching carpet companies, comparing prices of several businesses). Mark and his employees are good people who are experts at what they do, and who clearly want their customers to be happy with the results.