TWG Landscaping & Property Maintenance Inc.

Landscape Contractors & Designers
Whitby ON L1N 3V6
Write a Review
Write a Review


HomeStars
Landscape Contractors & Designers
TWG Landscaping & Property Maintenance Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for TWG Landscaping & Property Maintenance Inc.

Average customer rating:
9.7 10 (217 reviews)

Sort by

Bev and Dave from Pickering
Bev and Dave from Pickering
2 reviews Pickering, ON
10/10

Front entrance

We contacted TWG for a quote because we liked what we saw on the company's website. The vision Todd presented for our front entrance plus the ideas he had around stonework were wonderful such as adding a stone pillar. He even met us at the stone yard to help us chose the stones and bricks. He was flexible and accommodating about the design (e.g. we wanted a wider step). The construction did not start exactly on time because of weather issues but Todd kept us up-to-date. When the work started this past May, the crew was here until the job was completed. Todd and his crew were very hard-working, always pleasant and polite plus they cleaned up the site. Our front entrance looks amazing and has literally transformed the look of the front of our house! We are so delighted with the final outcome and superior workmanship, we have signed a contract with Todd to do the side walkway of our house this fall.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you Bev and Dave for taking the time to let us know how we are doing. Every client and project are as unique as the property and we aim to create projects that reflect those qualities. We look forward to our next project together soon...Enjoy the summer and all the great comments you will receive about your properties new curb appeal. - Tammy Gould

Tracey from Whitby
Tracey from Whitby
5 reviews Whitby, ON
10/10

Front Porch and Walkway

We are so happy with the work done by TWG that we are planning to use them for many other jobs at our house. We had another company repair our front step a few years back and the job was so badly done, it fell apart the same year. Once we met Todd we knew this was the company we wanted to use. The professionalism was apparent from the first meeting. The guys working on our step were so nice and always left the area clean at night. Our front porch and walkway is so nice that we have neighbours coming up to comment on how much they like it. Todd designed it and even added things that we did not think of. I can not stress enough that this is the company you need to use. We will never use anyone else!!!

Approximate cost of services:
$9,500.00
Was this review helpful?
Company Response

Thank you so very much for taking the time to voice your appreciation. Todd and I built this business to give him opportunity to build and share what he loves. We strive to meet and exceed our clients needs and wishes and sleep well every night knowing we were fair and honest and always love to hear that our efforts paid off. We look forward to working with you in the future. Enjoy.

Nathan and Lindsay
Nathan and Lindsay
10 reviews Whitby, ON
10/10

Front Steps

We received a number of quotes prior to contacting Todd and Tammy. When Todd showed up at our front door and we all walked outside to see the steps we were looking at replacing, it took about 30 seconds of my wife and I speaking before Todd put us on hold to show us pictures of exactly what we were talking about. Then he pulled up some pictures of another option - which we had initially discounted due to our assumption of price. In a matter of minutes Todd was able to put together two quotes for the options and we realized that our assumption was unfounded. I write this to show that Todd came to the initial meeting very well prepared - with pictures, references, and was able to quote accurately on the spot.

When we were next in the seasonal queue, Todd let us know. Being commuters, my wife and I were unable to watch the project unfold, but the end result was exactly as we had envisioned - and spoken about with Todd. To put it simply, the front steps are perfect. Furthermore, the job site was clean when the project was over - another bonus. TWG's website states that they're not the cheapest contractor in Durham - and that's true - but so is the saying "you get what you pay for". We got timeliness, prompt communication, professionalism, accuracy, and a safe set of front steps. I won't look anywhere else for a landscaping company - I'll phone TWG.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you very much for taking the time to recognize and appreciate our services. As always I say there is no better reward or compliment than a customers recognition for our efforts. It is nice to know that the information on our website is actually read and used by people as well. We look forward to providing you and any friends or family whom you may refer with services for many years to come. All the best and enjoy...Tammy And Todd Gould

Jennifer Augustesen from Ajax
Jennifer Augustesen from Ajax
1 review Ajax, ON
10/10

Landscaping

I will definatly recomment this company to anyone and everyone! They were fantastic right from the beginning and cannot say enough about how great they were to work with. From the initial visit by Todd the owner, to the full and complete estimate. He listenned to what I had to say and knew what I wanted, and delivered! My backyard is amazing and doesn't even look like the same place. Wonderful, hardworking crews, with such attention to detail. Got it just right. I definatly hired the right company for the job, and will absolutely use the again!

Approximate cost of services:
$11,500.00
Was this review helpful?
Company Response

Thank you for the amazing comments. A definate compliment to our daily efforts and attestament that it does work to care about what you do in most situations. I will be sure to pass on your words to our staff as well and look forward to serviing you again.
Tammy

W. Blecher from Pickering
W. Blecher from Pickering
1 review Pickering, ON
10/10

Front Yard

Originally thought to have a "cheap Concrete" job done by someone else. Then went to check local landscapers and found TWG.
Contacted TWG and spoke to Tammy who was very pleasant and set up an appointment. Todd came and provided me with an estimate which seemed fair to me and I contracted him to do the work to redo our front yard and entrance way.
They did the work and as promised the work was done in a very professional manner and the quality of the project was excellent. My wife and I are very happy with the work and as a result my next door neighbor had her yard done as well.
Both of us and I'm sure my neighbor are very comfortable in recommending TWG for their projects.
Thank you, Tammy & Todd, Wolf & Carole B.

Approximate cost of services:
$5,300.00
Was this review helpful?
Company Response

Thank you Wolf and Carole for taking the time to comment on our services. It is always great to hear that we accomplished our main goal which is to provide true value to every client for the price paid. We look forward to working with you perhaps again in the future and should you know of anyone interested in doing work, rest assured we will take care of them too.

Tammy And Todd Gould

Julia in Clarington
Julia in Clarington
3 reviews BOWMANVILLE, ON
10/10

Landscaping

Todd had performed our front yard landscaping two years ago. We were so impressed with the quality and workmanship that we knew we would be hiring him again for Phase 2 (our backyard landscaping). Again Todd and his crew exceeded our expectations. Todd was able to design a layout we hadn’t thought of...but was exactly what we were looking for. We especially love the look of the retaining wall!
We would recommend Todd to anyone looking to do any landscaping...including planning the layout.

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Thank you Julia for expressing your thoughts as we use them in controlling our service quality. Our staff will be pleased to hear of your satisfaction. We enjoyed working with you and that makes it so much easier to please a customer...when they are easy to work with. All the best to you both. Enjoy and we are always here. Tammy

EM in Courtice
EM in Courtice
9 reviews Ajax, ON
10/10

Front Walkway and Planter Box

We are so thrilled with our new front walkway and planter box. The property had sunk near the stairs and had to be excavated and built up. Beautiful stonework was installed, which we chose from looking at TWG's amazing gallery of work. The guys worked so hard, were kind and did a phenominal job. We look forward to coming up with more projects for Todd and the guys. We've kept the price confidential just because the workmanship was worth every cent and was very fair in our opinion.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you very much Mike and Eileen. It was their pleasure I am sure to provide you the services you needed and it is always thrilling at my end to hear that they achieved our goal in making you smile. Keep smiling until next project and enjoy the summer!!!

Doug Zinck from Courtice
Doug Zinck from Courtice
6 reviews Courtice, ON
10/10

Front Steps, lawn and garden landscaped

TWG Landscaping have just finished a complete change to the front of our house. Removed a large pine, a precast 2 stair cement riser to the front porch and removed old sod from lawn. Todd and his crew did a great job. The stairs are now a 4 step curved set with black stone steps and grey interlock, a new wall around the enlarged garden, new sod and a an interlock walkway to the street sidewalk and everything looks great. The TWG crew were very professional and cleaned up at the end of each day so that the work area was relatively clean considering what was being done. I would recommend TWG to anyone considering a landscaping job. Gave TWG an idea of what we wanted to accomplish and they came up with a plan which in the end was everything we asked for and more. Great job! We may re-landscape our back yard in a couple of years and I will be going to TWG to get the work done without question.

Approximate cost of services:
-$1.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Doug! I actually drove by last weekend to a birthday party just up the street from you and noticed you had absolutely no lawn LOL I will need to take a peak now at the finished product. I have learned that it needs to get worse before better and we always seem to choose staff who love what they do and that we do too. Enjoy!! we look forward to your next project for sure.
Tammy

Robert Anderson from Courtice
Robert Anderson from Courtice
2 reviews Courtice, ON
10/10

Interlocking stone walkway with central lamp post and natural stone steps to front entrance. Natural stone retaining wall.

We found Todd at a home/landscape show. Of the people we spoke to there he was the most down to earth and yet professional at the same. He followed up on our call and soon had a detailed contract and drawing for our approval. We made a change at that time which was duly incorporated, and we made some changes as the work progressed. Todd made all the arrangements with the utilities for the "Locates to dig". "Todd's crew were very polite and accommodating. I had asked to lay the conduit for the wiring to the lamp post myself and they turned the site over to me one evening and continued the next day. When they were finished the property was left clean and orderly with no damage from the machines. We are very happy with the look and with the quality, and having done this type of work myself, I am very picky. The project has now gone through a winter, and nothing has budged. I felt confident that if there were any additions or repairs required, that Todd would be right there to get it done.

It's June 2014 and the work has held up beautifully over a very harsh winter with very deep frost. I added the final touch to the project and it is all completed. I also added a final picture.

Approximate cost of services:
$5,300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much Rob for the great words and compliments to our company. I just spoke to a man yesterday who said he was on Homestars and read all the great reviews and that he was surprised at all the tens and a bit suspicious as well...I did explain to him that words on Homestars are always those of our clients and I look forward to seeing them good or bad as they show where and when we need to tweak our services to improve. It is nice that you waited to see the quality of work and how it would take to the season change...smart, and great to hear. Enjoy your project, you worked for it.

Jimmy
Jimmy
3 reviews Ajax, ON
10/10

Front walkway

Very easy to work with. I asked to modify the plan after the original quote and the changes were easily incorporated. Fast and efficient on the job site. I couldn't be happier with the end product. The neighbours have commented on the quality of the work.

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thank you James for taking the time to add your thoughts. We truly appreciate the feedback as it helps our staff address any inefficiencies and fine tune the service. It pleases us to know your experience was as it should be and that the neighbors have done exactly as I tell everyone they will...admire and comment on your homes curb appeal. ENJOY!! We look forward to working with you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TWG Landscaping & Property Maintenance Inc.

A business since 1993 and started in Ajax Ontario, we pride ourselves in the fact that our company has been through a recession in our earliest of years and have built our name on our reputation for quality landscapes, professional services, and superior craftsmanship our clients rely on and refer without hesitation.

Landscape companies are distinguished by what they provide, how they provide it and the price in which that costs. We have been around to prove that you get what you pay for. Our landscape designs are unique to every property owner, and our landscaped projects are as detailed as you need. TWG Landscaping will incorporate plants that will expand on your project and soften the hardscaping. Landscapes should fit the property, and grow with the family.

Big or small, every project receives the same professional services...

Serving the Durham Region of Ontario since 1993, encompassing Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Perry Ontario and surrounding communities for the past 27+ years, we pride ourselves in adapting to the needs of our clients...Our clients are moving and asking us to move too...For that reason, TWG Landscaping not only serves the usual areas out of our Bowmanville private yard, but we now have office in Northumberland County central to Quinte and Clarington so we can service all our clients, past and present where they need our services.

CATEGORIES
Landscape Contractors & Designers
PRODUCTS
Patios, walkways, interlock driveways and inlays, soldier courses, stairs natural and precast, retaining walls natural and precast, garden walls, BBQ surrounds custom, Arbors, Pergolas, waterfalls, Designs/Service customization and so much more.
SERVICES
Residential Customized Landscape construction Design/Build Services, Commercial, and Industrial, Multi Residential property winter maintenace within Durham Region and some surrounding areas.
BRANDS
Permacon, Unilock, and others as preferred by client...We are not limited or committed to any one product but list our preference in order preferred
STYLES
All styles
SPECIALITIES
Natural full service landscapes and Formal garden design
WEBSITE
https://www.twglandscaping.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
9
RETURN POLICY
Contract to Policies and warranties
PAYMENT METHOD
Visa, Master Card,Cash and Cheques
MEMBERSHIPS
CFIB, Landscape Ontario Horticulture Trades Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty Terms 2 years workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.