TWG Landscaping & Property Maintenance Inc.

Landscape Contractors & Designers
59011-728 Anderson Street North Whitby ON L1N 3V6
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TWG Landscaping & Property Maintenance Inc.
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 8 timesBest of 2020winner 8 times

Reviews for TWG Landscaping & Property Maintenance Inc.

Average customer rating:
9.7 10 (154 reviews)

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Cherilyn in Oshawa
Cherilyn in Oshawa
5 reviews Oshawa, ON
10/10

Walkway and new steps

Todd is easygoing and flexible. After providing me with a competitive quote for removal of existing brick and a new extended walkway, he was able to accommodate a last minute request to remove a retaining wall and install two new beautiful stone steps. The guys did a great job and worked quickly. I definitely recommend.

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Company Response

Thank you for your kind words. Our staff are an integral part of our business for sure and will be happy to hear that you are satisfied with their performance. We look forward to serving you and yours in the future. Enjoy, Tammy Gould

Jim & Denise
Jim & Denise
5 reviews Whitby, ON
10/10

Best Landscaping company

We've used TWG for years for many projects around our house and we are always very impressed with the level of service and quality of work. Todd and his crew take pride in the work they do. I highly recommend TWG for any big or small landscape project you may have.

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Company Response

Thank you! Very appreciated to hear your continued satisfaction. We strive to successfully reach and exceed every clients goals which is a tailored task for every job. Enjoy your project and as always, we look forward to serving you and yours again in the future.

sharonsam
sharonsam
0 reviews Whitby, ON
10/10

Landscaping

It was awesome work. We’re very satisfied and would not hesitate to use TWG again.

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Company Response

Thank you for the review. We look forward to serving you and yours again. Seasons Greetings.

Very p.
Very p.
0 reviews Oshawa, ON
10/10

Front Sitting Area

Last spring we had a rather large tree in our front garden die. When it was removed we realized the space left was ideal for a small sitting area. I contacted Todd to come and discuss the possibilities of such a project. We settled on a design, product to be used and the price for a late fall start. The work has been completed and we are absolutely delighted with the results. Todd and his crew were excellent. They answered all questions knowledgeably and made suggestions for the success of our project. TWG will be back in the spring to help with some issues we have with a fountain. We would highly recommend TWG.

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Company Response

Thank you for taking the time to pass on your thoughts! It is great to hear that all went well, and we met your goals! We look forward to serving you and yours again in the future.

Tammy Gould

Barry
Barry
2 reviews Oshawa, ON
10/10

Landscaping - Frontyard and Backyard

Check out the pictures to see the OLD and then the NEW ! (hopefully I can attach them later !!)

What a great job Todd and his team did transforming a very old and tired looking landscape to something
incredibly beautiful !

From the very beginning we knew Todd was the landscaping company we wanted to work with. He really
knows his stuff and was able to provide very knowledgeable advice in guiding us throughout the process
of design, materials, and colour choices.
I can't say enough good things about Todd as he always had our best interest first and always returned calls
in a timely fashion.

Throughout the process, Todd brought in the members of his team who had the best skill sets to complete the task at hand.
The members of Todd's team were always eager to answer any questions we had and encouraged us to discuss
the project with them at any time.

Many of our neighbors stopped by to admire the work being done as did many others driving by on the street.
This is obviously a testament to the quality of the work being done.

If you are looking for someone who knows landscaping, is honest, treats you fairly and puts the customer first,
then TWG Landscaping should be your first choice !

Many Thanks Todd and your Team for making this project something special that we will enjoy for many years to come !!!

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Company Response

Thank you for sharing your thoughts Barry. Our staff and Todd will be happy to hear for sure. We look forward to serving you and yours again any time.

Cheers,
Tammy

Wyatt
Wyatt
0 reviews Ajax, ON
10/10

Front patio walkway repair

Todd and his team were terrific to work with. Detailed the costs and plan of action and followed through exactly as promised.

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Company Response

Thank you very much Wyatt!...The staff will be pleased to hear and we appreciate the comments to ensure all is being done to your satisfaction.
Enjoy, we look forward to serving you and yours again in the future.

Cheers,

Tammy Gould

juliab
juliab
0 reviews Whitby, ON
10/10

Entry way to house

We had our front walkway and driveway redone to accommodate us getting in and out of our vehicles. It extends to our front porch stairs and looks AMAZING! The workmanship, design and products exceeded our expectations and we are beyond happy with TWG!!!

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Company Response

Thank you for your review! Our staff will be pleased to hear as well...Enjoy, we look forward to serving you and yours again in the future!
Cheers

Tammy Gould

Yasmeen
Yasmeen
1 review Ajax, ON
10/10

Interlocking and garden

Todd and his team did an amazing job on our backyard. We are so excited to have a beautiful space that is clean and fills so much bigger. Thanks for everything.

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Company Response

Thank you for the review! We are pleased that you are happy. Our staff will be happy to hear this as well...We look forward to serving you again!!

Tammy

Private User
Private User
Private User reviews Toronto, ON
2/10

Landscaping

Not impressed with the crew that did the job stood around and took forever to finish . Dug up more than required then didn’t put grass back well at all . Sod is on an inch of soil over the extra limestone they filled the hole with . Second crew came back to level off what first crew did wrong and did a good job with that but didn’t see Todd at any point except to collect payment . Only reason I gave 2 stars was second crew was professional. Too bad they didn’t do the job to start

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Company Response

Sorry you feel that way.
We over dig for a reason...This is our base which allows us to save you from installing useless metal or plastic holders for the product that is installed.

We know who you are, and any time Todd did show up on site which was frequent, you were out,even for payment that was left in an envelope for him. You did not ask to him. His texts to you (i checked them) went unacknowledged.

The staff remember speaking to your wife once and not seeing you both at all otherwise. We had to hand dig this job but still managed to put in almost 98 hours of work on your property steady five working days straight with two men consistently on your job. If you had a complaint during the job, it certainly was not voiced at the time so he could deal with it. I have seen the property and the project looks great.

This is unfortunate to hear after the fact as we would have ensured all was corrected. We have never been unavailable for clients and never state that Todd will do the work himself. All our reviews mention the staff and their exemplary records of service. We have discussed with the staff your comments and they are shocked that you feel that way. The staff you say did not do the job right was the same crew who the last few reviews gave a ten to.

Again, sorry you had the experience...communication is paramount...all the best.

Tammy

JayP
JayP
2 reviews Whitby, ON
10/10

Front yard patio and landscaping

Removed old gardens, shrubs and walkway. Install new paving stone walk way and front patio. Also new small (low maintenance ) garden and new sod for the whole front yard.

Very nice to deal with, work was done relatively quickly and we are very happy with the result. Overall the entire process was very smooth, Todd even coordinated, the project, with another contractor to have our old posts replaced.

Overall, very satisfied and would recommend them without hesitation.

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Company Response

Thank you for taking the time to review us. We appreciate it and will certainly share it with our staff. We look forward to serving you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TWG Landscaping & Property Maintenance Inc.

As a family owned and run business since 1993 and started in Ajax Ontario, we pride ourselves in the fact that our company has been through a recession in our earliest of years and have built our name on our reputation for quality landscapes, professional services, and superior craftsmanship our clients rely on and refer without hesitation.

Landscape companies are distinguished by what they provide, how they provide it and the price in which that costs. We have been around to prove that you get what you pay for. Our landscape designs are unique to every property owner, and our landscaped projects are as detailed as you need. TWG Landscaping will incorporate plants that will expand on your project and soften the hardscaping. Landscapes should fit the property, and grow with the family.

Big or small, every project receives the same professional services...

Serving the Durham Region of Ontario since 1993, encompassing Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Perry Ontario and surrounding communities for the past 27+ years, we pride ourselves in adapting to the needs of our clients...Our clients are moving and asking us to move too...For that reason, TWG Landscaping not only serves the usual areas out of our Bowmanville private yard, but we now have office in Northumberland County central to Quinte and Clarington so we can service all our clients, past and present where they need our services.

CATEGORIES
Landscape Contractors & Designers
PRODUCTS
Patios, walkways, interlock driveways and inlays, soldier courses, stairs natural and precast, retaining walls natural and precast, garden walls, BBQ surrounds custom, Arbors, Pergolas, waterfalls, Designs/Service customization and so much more.
SERVICES
Residential Customized Landscape construction Design/Build Services, Commercial, and Industrial, Multi Residential property winter maintenace within Durham Region and some surrounding areas.
BRANDS
Permacon, Unilock, and others as preferred by client...We are not limited or committed to any one product but list our preference in order preferred
STYLES
All styles
SPECIALITIES
Natural full service landscapes and Formal garden design
WEBSITE
http://www.twglandscaping.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
9
RETURN POLICY
Contract to Policies and warranties
PAYMENT METHOD
Visa, Master Card,Cash and Cheques
LICENSES
Whitby Chamber of Commerce, CFIB, Landscape Ontario Horticulture Trades Association, Canadian Nurser
MEMBERSHIPS
Full 2Million Coverage and WSIB insurance
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
PROJECT RATE
Absolutely required by our company with full Scope and Process of work, Schedules for design, subs..
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty Terms 2 years workmanship
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