TWG Landscaping & Property Maintenance Inc.

Landscape Contractors & Designers
59011-728 Anderson Street North Whitby ON L1N 3V6
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TWG Landscaping & Property Maintenance Inc.
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Best of 2021 winner 9 timesBest of 2021winner 9 times

Reviews for TWG Landscaping & Property Maintenance Inc.

Average customer rating:
9.7 10 (185 reviews)

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Julia in Clarington
Julia in Clarington
3 reviews BOWMANVILLE, ON
10/10

Front porch, walkway, driveway soldier course, front gardens, irrigation

When we first decided to landscape our front yard, we contacted six different companies based on recommendations from neighbours, and reviews on HomeStars and Better Business Bureau. We ended up interviewing four of them (two never got back to us ... how's that for customer service?) and got designs & quotes from all four. Todd's design was fantastic! Going into this project, we didn't really know exactly what we wanted. Having a new house, we had a blank canvas and lots of ideas, but didn't know what would look good. Todd was able to take our disjointed thoughts and put together a beautiful design. He also provided honest feedback as to why some of our ideas were not so good and showed us what would work better. Todd's quote was also the most reasonable for the work to be done, so we decided to hired TWG for our project. We're so very happy we did! It looks even better in person than on paper! His crew was also fantastic, finishing the work much faster than expected. When our project got delayed because of the wet spring, Todd got both of his crews to work on our project, so we wouldn't have to wait any longer. His guys were working almost 12 hours every day, and always with a smile on their face! We also wanted to get an irrigation system, but dreaded having to deal with another contractor and trying to coordinate things. We had nothing to worry about though, Todd set everything up himself! We would highly recommend TWG for all of your landscaping needs, and we will definitely give them a call when we're ready to tackle the backyard!

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Company Response

Thanks for the awesome words about our staff Julia, it will make their day and swell Todds head all the more!!. It really does make a difference to hear that we have exceeded your expectations. Landscaping is a very personal thing. We look forward to finishing your property with another awesome design! Enjoy the rest of the summer.
Tammy A. Gould

Melanie in Whitby
Melanie in Whitby
1 review WHITBY, ON
10/10

Front and back yard hardscaping and some landscaping

TWG gave us two designs to choose from, and provided a rough estimate to start with, so we knew what to expect going in; then they firmed up the quote once we chose the design we wanted (with a couple of changes). We loved the design that Todd came up with, and he executed exactly what he designed, within the quote he gave us, and with the quality we expected.

TWG delivered what they said they would, and well within the timeframe they quoted. Staff was courteous and hardworking, and cleaned up after themselves.

All in all, we’re extremely happy with the project and would recommend TWG highly.

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Company Response

Thank you Melanie for taking the time to share your experience with others. Our goal is to be the contractor that CAN be counted on to deliver the quality and service ALL paying clients are deserving of and strive to exceed your expectations in doing so. Hope you have a great summer and enjoy your project for many years to come.

Sincerely, Tammy Gould

Craig in Whitby
Craig in Whitby
12 reviews Whitby, ON
10/10

Window Well reconstruction, crushed stone side of house.

I had arranged to have basement windows installed around my house when the installer had informed me my window wells were not up to snuff and I would need to have them repaired prior to the window installation. I stumbled upon TWG while looking up landscapers in Whitby on the internet. I touched base via e-mail and got a prompt response via phone and email. Todd came by the next day and surveyed the job and I was sent the quote in a couple of days from Tammy (as promiced). Todd and his workers were able to complete the job in less than a day and the workmanship is excellent. I am very happy with the speed,response and quality of workmanship. I will definately use them again for any landscaping needs.

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Company Response

Thank you very much for thaking the time Craig. I am glad your experience was at the level for which we strive. It is great to hear and for others to hear. I will be sure to pass this on to my staff.
Look forward to future work!! Take care.

Tammy Gould 877-519-8543

Teresa D. in Ajax
Teresa D. in Ajax
5 reviews Ajax, ON
10/10

Landscaping of Front Walkway / Garden

When we went shopping for someone to replace the patio stones in the front and build a bit better garden that what we had, we ended up interviewing 4 people. After the first one, I was getting a bad feeling as there were things he was saying that weren't sitting right with me. Todd from TWG was the second "interview" and he was able to give us a price right away and confirm some things that I already knew from my previous research (filter cloth in the garden a MUST for example). The third person never responded to my inquiry, and the fourth responded after a week or more and basically refused to take on the job as "too small". I asked the first person and Todd to come up with an idea that would fit better within our budget and Todd was the only one that really went above and beyond my expectations!~ When we knew the project was going to be delayed for any reason, he was right there on the phone with us explaining why, and always responded to my nervous phone calls with ease (Tammy too). When the job was done last week, the crew were curteous and and took great pride in their work - always going above and beyond the "call to duty" as the saying goes. When my husband pointed out that they missed something from the design, they were right there fixing it before he even finished speaking. After only three days the job was finished and the end result went above and beyond what even my husband and I had envisioned!~ We will be enjoying the new walkway and garden for many years to come!~ I would have to say definitely that no job is too big or small for Todd and his crew and would recommend them to anyone that asked - believe me, we now have the nicest front on the street and have had many people stop by and asked for the phone number of the person who did all the work.

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Company Response

Thank you so much for the awesome review...i will be sure to pass it on for the guys as well...makes all worth while. Enjoy!

JOAN MCKINNON in Whitby
JOAN MCKINNON in Whitby
1 review Whitby, ON
10/10

REMOVAL OF OLD FRONT GARDEN AND REDESIGN, PLANT BUSHES AND RE-EDGE DIRVEWAY

THEY REMOVED OLD LAWN EDGING AND A RAISED GARDEN WALL REDESIGNED IT. PLANTED NEW BUSHES AND GROUND COVER,AND FLOWERS . THE NEIGHBORS ALL AGREE THE FRONT OF MY HOUSE LOOKS FABULOUS.

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Company Response

Thank you for taking the time to let others know of your experience...We are pleased to have accomplished neighbor satisfaction and your happiness is great!

Ron Stoneburgh in Pickering
Ron Stoneburgh in Pickering
1 review Pickering, ON
9/10

front walkway and step

I had Todd come by the house to review our third project with his company and I am pleased to report that this was the best one yet. Todd helped with the design and improvement of our front walkway in a very timely manner and I wouldn't hesitate to use him again. whenever there has been any issue that needed attending he always made sure to contact me personally and promptly which is always appreciated.

Ron

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Company Response

Thank you for taking the time to pass on your experience. We are happy to have acheived your desired service expectation and hope you enjoy the project for years to come.

Cathy in Ajax
Cathy in Ajax
1 review Ajax, ON
10/10

Front entrance, interlocking walkway and sides of driveway

Todd and his crew did an amazing job. The entranceway looks 100% different and better than before. Todd's design was more creative than anything I imagined and I love it.

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Company Response

Thank you for taking the time to post a review for us. We love to hear the oppinions of our clients good or bad and always look forward to hearing the great ones ofcourse...i will be sure to pass it on to the guys.

Mike H. in Ajax
Mike H. in Ajax
1 review Ajax, ON
10/10

Landscaping design and installation

Todd and his crew installed a walkway and stone steps at my home, plus did some stone work near a side door. The workmanship was top notch. Professional, timely, on budget...the whole works. I can't believe how much care they took in ensuring the two six foot stone steps they installed were perfectly level. It was as if they were working on their own home. All in all a great experience and surprisingly reasonably priced.

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Company Response

Thank you Mike for the great review. My staff enjoy what they do and do it to the best of their ability which makes our part that much easier. All the best and enjoy. Tammy Gould

The Baileys of Pickering, Ontario
The Baileys of Pickering, Ontario
1 review Pickering, ON
10/10

Back Yard Landscape Design, Demolish and Remodel

This company was recommended by Hickory Dickory Decks because we wanted an overall landscape design for our back yard, incorporating a cedar gazebo, stone patio and walkway. From the beginning Todd Gould was prompt and professional, offering ideas and showing us pictures. He established an easy rapport with us, was unhurried and we felt very comfortable talking to him about our ideas. He knew his plants, was able to tell us the benefits of one material over another and proposed competitive pricing. The final design showed that he really listened to us and included all that we’d discussed. It was professionally presented and addressed all our concerns. We had several opportunities to meet and make changes and they always responded to our calls and email messages. They also recommended an electrician when we needed one. The crew was friendly and courteous and worked diligently to get the job completed on time. The finished patio is FABULOUS but what impressed us most was the sensitivity of Todd and staff, when, near the end of the project, my mother died unexpectedly. Their thoughtfulness, generousity and respectful behaviour showed us that people come first and ensured that we will forever remember them. We highly recommend them.

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Company Response

Thank you so much for taking the time to share and your kind words. We are sory for your loss an hope that her memory will live on in her lovely gardens. Truly every job is unique and the time and patience needed for all is a pay off in the end when such great comments are made for my staff to see...we all love to hear again that we have provided the promised services and "RESPECT" you deserve.

All the best to you and your family, take care.

Jennifer in Whitby
Jennifer in Whitby
1 review Whitby, ON
10/10

Lanscaping - Front and Back

My husband and I decided to take on our first big house project - landscaping! After seeing what felt like every single contractor in Durham region, we kept going back to the first one we saw - TWG Landscaping. Tammy and Todd had given us the best info right from the start - including books with design ideas and different stone choices. Todd and my husband chatted about what would look good and Todd was really good at suggesting things that we would have never thought of. When we decided to go with TWG, Tammy was super fast at returning emails (often within minutes!) and Todd was always a phone call away. As for the work - amazing! Todd and his crew were always early, they worked hard, cleaned up after themselves and were a pleasure to have around. All my neighbours have commented on how amazing our back patio and new front walkway look. Thanks again Todd and Tammy, we will definitely be calling you guys again should we want to do any more work in the future.

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Company Response

Thanks Jennifer and Rob for the kind words again. Always great to hear and pass on to our staff. Every experience is a learning experience and good or bad they help us grow. It has been a pleasure! Until next time...take care and enjoy.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TWG Landscaping & Property Maintenance Inc.

As a family owned and run business since 1993 and started in Ajax Ontario, we pride ourselves in the fact that our company has been through a recession in our earliest of years and have built our name on our reputation for quality landscapes, professional services, and superior craftsmanship our clients rely on and refer without hesitation.

Landscape companies are distinguished by what they provide, how they provide it and the price in which that costs. We have been around to prove that you get what you pay for. Our landscape designs are unique to every property owner, and our landscaped projects are as detailed as you need. TWG Landscaping will incorporate plants that will expand on your project and soften the hardscaping. Landscapes should fit the property, and grow with the family.

Big or small, every project receives the same professional services...

Serving the Durham Region of Ontario since 1993, encompassing Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Perry Ontario and surrounding communities for the past 27+ years, we pride ourselves in adapting to the needs of our clients...Our clients are moving and asking us to move too...For that reason, TWG Landscaping not only serves the usual areas out of our Bowmanville private yard, but we now have office in Northumberland County central to Quinte and Clarington so we can service all our clients, past and present where they need our services.

CATEGORIES
Landscape Contractors & Designers
PRODUCTS
Patios, walkways, interlock driveways and inlays, soldier courses, stairs natural and precast, retaining walls natural and precast, garden walls, BBQ surrounds custom, Arbors, Pergolas, waterfalls, Designs/Service customization and so much more.
SERVICES
Residential Customized Landscape construction Design/Build Services, Commercial, and Industrial, Multi Residential property winter maintenace within Durham Region and some surrounding areas.
BRANDS
Permacon, Unilock, and others as preferred by client...We are not limited or committed to any one product but list our preference in order preferred
STYLES
All styles
SPECIALITIES
Natural full service landscapes and Formal garden design
WEBSITE
http://www.twglandscaping.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
9
RETURN POLICY
Contract to Policies and warranties
PAYMENT METHOD
Visa, Master Card,Cash and Cheques
LICENSES
Whitby Chamber of Commerce, CFIB, Landscape Ontario Horticulture Trades Association, Canadian Nurser
MEMBERSHIPS
Full 2Million Coverage and WSIB insurance
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
PROJECT RATE
Absolutely required by our company with full Scope and Process of work, Schedules for design, subs..
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty Terms 2 years workmanship
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