Rohit Communities

Formerly Rohit Group Of Companies
Builders
550 - 91 Street SW Edmonton AB T6X
Write a Review
Write a Review
Website
HomeStars
Builders
Rohit Communities
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

45%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rohit Communities

Average customer rating:
4.4 10 (51 reviews)

Sort by

Private User
Private User
Private User reviews Edmonton, AB
0/10

YOU'VE BEEN WARNED NOT TO BUY HOUSES WITH THIS BUILDER

Rohit is just taking advantage of the situation with the real estate market now. Last Sunday, we did got to the showhome in Edgemont East. They have a house that is priced $415k with upgrade side entrance and water line for the fridge house that was suppose to be built September 3. We were closing the deal today and their agent came back saying they can't honor the price they have last Sunday as it is a "system glitch" and the house was priced wrong as their system did not add the upgrade. It was not the customer fault your system is crap. VERY UNETHICAL. WE TRIED TO TRUST YOU GUYS EVEN YOU HAVE BAD REVIEWS BUT YOU JUST PROVE THEM RIGHT! BEWARE OF THIS COMPANY IF YOU WANT TO BUY A HOUSE!!!

Was this review helpful?
Josiah in Edmonton
Josiah in Edmonton
1 review Edmonton, AB
0/10

Avoid Rohit at all costs!

We made the mistake of entering into a contract with Rohit to build us a townhome in their Keswick neighbourhood (an area they state they are both the builder AND developer in).

We patiently waited five months at which point, not only had they not even started building our home, but we received a letter from their legal team stating they would simply be voiding our entire contract due to an inability to build on the land for “reasons”. Reasons they did not provide us, no explanation was given beyond that.

Is it a coincidence that we purchased right before lumber sky rocketed and suddenly what we paid them to build our home wasn’t so attractive to their wallets anymore? I doubt it.

I put in a call to their legal department asking for more details and they informed me there was someone with “an interest” in the property holding up the development of the lot we had paid them to build on.

I asked them how long they’d known about this obstacle, and how long the interested party had been holding up the build process. They stated they knew of the issue for 6 months (ALMOST TWO FULL MONTHS BEFORE WE BOUGHT). When I asked why we were not informed of this issue when we purchased the legal rep told me, and I quote, “we just assumed it would get worked out”. You work in legal. It’s not your job to assume a resolution will take place, and a consumer has the right to know a lot they are paying money for is currently contested land that can’t be built on!

So to recap, Rohit took our money in January for a lot they knew could not actually be built in, told us nothing about the dispute for 5 months while our money sat in their accounts, then with zero warning, voided our contract, offered us a measly $300 in interest (over 5 months) and said good luck.

I repeat. They knew about the issue before we bought, knew about the issue while we waited, and at no point were we informed until it suited them to terminate our contract.

Meanwhile home prices as we all know skyrocketed so comparable units are now selling for about 35K-40K more than when we purchased. But hey, at least we made $300 right?

Avoid them at all costs.

Was this review helpful?
Solarwind in Edmonton
Solarwind in Edmonton
1 review Edmonton, AB
1/10

They have good builders, but no warranty.

Purchased a townhouse from them. During the building process everything was great. Good communication with for foreman. (myself worked in the building industry- rebar for more than 10 years.)

So 3 months walk-through the rohit on-site staff said they will fix the crack on my garage floor right the way and I said let it settle a bit and fix it at 1 year coz concrete will need some more time to fully settle or it will just crack again. The garage floor is also the foundation as well.

Then I submitted my request through the warranty site and the pandemic hits. The whole thing sink like stone and rohit just missed the request totally.

Then I followed up a few month later and their warranty team just rejected the request said those cracks are within the limit by looking at a far away pic. My conclusion is Rohit doesn't care about warranty. Spend your money somewhere else.

Was this review helpful?
Sam in Regina
Sam in Regina
0 reviews Regina, SK
0/10

Service

Horrible, customer service. I saw some reviews before. They are worst and even in covid situation will not accommodate request for possession date. Its like you have to take possession on their date and time and no other date options provided. I see someone else also had similar experience.
Very very very poor service and don't care about client.

Was this review helpful?
Company Response

Hello, thank you very much for buying your designer Rohit home! Welcome to the Rohit family.

We are sorry to hear about your experience with us for not accommodating the possession date as per your request. At Rohit, we live the purpose to make our customers feel better about where they live. We strive to achieve the same through the quality of the homes we build, customer service and timely delivery. Each and every customer is important for us and hence, we have to ensure consistency while turning around our homes to customers, in the three aspects stated above. The same can be attained by being process oriented for maximum efficiency, especially in the challenging times that we are in due to Covid. We are thankful to our customers who do understand why we do what we do by not deviating from the processes and today are our best brand ambassadors!

We once again regret the inconvenience with regards to the possession date and yet, are confident that you will have no complaints about the quality of our build, the purposeful design, and would love your Rohit home!

Thank you and stay safe.

Team Rohit

Rohit Town Home
Rohit Town Home
0 reviews Cochrane, AB
10/10

Heartland Designer Townhome

Fantastic experience! Working with Karen from the beginning of our build was so good. Karen kept us up to date on the build of our town home with pics and answering questions weekly. We love our home and any issues have been dealt with promptly by Site Supervisors! Rohit's design concepts are wonderful; we have Contemporary classic and it is beautiful! Bravo Rohit!

Was this review helpful?
Private User
Private User
Private User reviews Edmonton, AB
0/10

Poor service

Worst customer service. Do not take into consideration customer concern.
After charging so much money for house, do no accommodate client request. Very rigid with possession date and even time. Its greed for money from builder.
Work quality also not up to standard. Please do not buy Rohit communities house - very unprofessional.

Was this review helpful?
Company Response

Hi, thank you for your comments and review. At Rohit Communities we value insight from our customers and are continually working towards enhancing our customer experience. Thank you.

Private User
Private User
Private User reviews Edmonton, AB
8/10

New Townhouse Bellerive

Daphne and Maryssa were wonderful to work with, Daphne's prompt responses and depth of knowledge really made a first time homebuyer's experience extremely comfortable. Questions ranging from simple things like what I should expect from my home and more complicated issues like property issues, Daphne was able to answer with ease and clarity that put me to ease. Truly first class service, I worry about the day that her and Maryssa are done with the Bellerive landing and are moved somewhere else in the city.

Was this review helpful?
Company Response

Hi, thanks for the kind words!

Ross
Ross
1 review Edmonton, AB
0/10

Heating

Worst services ever. My heating didn’t work in the very first year, and it still has problems. Main door has gaps in the corners so the leaving room becomes really cold in the winter.

Was this review helpful?
Company Response

Hi Ross, we're sorry to hear of your experience. Are you able to send us a direct message with your contact details? We can connect with you to address any questions or concerns you may have with your heating. Thank you, Ross.

JD in Edmonton
JD in Edmonton
0 reviews Edmonton, AB
0/10

Bad after service and lots of problems after possesion

Bad customer service, they don’t reply. Lot of problems in the home. Use cheap stuff. Craftsmanship is bad. Don’t buy a rohit home. Every corner of the home squeak. Laminate flooring squeak.

Was this review helpful?
Company Response

Hi JD, thank you for reaching out and we are sorry to hear of your experience thus far. We understand that you have been in contact with our Warranty Team with many of your concerns already such as grading and the driveway, and that our Warranty Manager has scheduled a personal appointment with you tomorrow to go over any further concerns. For any other inquiries, our team can be reached at edmservice@rohitgroup.com and they would be happy to help. Thank you!

Private User
Private User
Private User reviews Edmonton, AB
10/10

First Place Program - New Townhome

Daphne and Maryssa were extremely friendly and pleasant to deal with, and were very helpful in relaying or answering any questions I had. The quick responsiveness by the team members help minimize the stress or anxiety during the entire process, especially for a first-time homebuyer. Jeff, the site supervisor, was also very accommodating and very quick to resolve any concerns I had with my unit. Even after possession, there is a customer care you can reach out to for any issues or questions about your new home that you may have. Overall I am very satisfied and happy about my new home purchase with Rohit!

Was this review helpful?
Company Response

Thank you so much for letting us know about your 10* experience! We are extremely glad to have Daphne, Maryssa, and Jeff as members of our team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rohit Communities

Rohit Communities started in 1986 by building a single home, and has now grown to be one of Western Canada's leading home builders. Our townhomes and duplexes have always been our trademark homes, but our diverse product selection has grown to include two storey single family homes, bungalows and apartment-style condos.
***
We are kept on our path to continuous improvement thanks due our commitment to building innovation. Our home models are constantly evolving, and we are recognized as an industry leader for our unique attention to exterior detailing and our efficient use of space inside our homes. We have received multiple awards on local, provincial and national levels including the highly sought-after title of Edmonton’s Home Builder of the Year 4 times. We pride ourselves on having achieved the right balance of quality and affordability and we ensure that our customers always see the value in owning a Rohit home.
***
Most recently, we created 6 new designer looks, now available in all our home styles—something that no other new home builder in the Edmonton market is offering. These 6 carefully curated styles include the perfect elements to create a truly custom look that reflects cutting edge designs and your personality. From cabinetry and counters, to hinges and handles, no detail has been overlooked. All of this comes to you with the affordability and value you trust Rohit to deliver. No matter what style you choose your price won’t change!

CATEGORIES
Builders
WEBSITE
https://www.rohitcommunities.com/
YEAR ESTABLISHED
1986
MEMBERSHIPS
Canadian Home Builders' Association, Alberta New Home Warranty
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.