Called-in after 18:00 for a problem on our humidifier draining system. We had an on-site person within 2 hours; but since parts were not available, the technician didn't just leave but made a temporary solution for the interim until another technician comes in the morning. He explained to us what's going on and what he was going to do. He even called the technician who will be finishing the job and briefed him of what's going on. In my opinion, that was great. At least the owner wouldn't need to repeat himself and the transition of the work is done smoothly. Both technicians were very pleasant and professional. It really showed that they take pride of what they're doing. Keep up the good work and service. This would separate you from the others.
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for your fantastic review, we appreciate it! -Haley