Reliance Yanch Home Comfort Barrie

The person I spoke to explained the plans and set-up the plans immediately. Maintenance & Service Plans started accordingly without any delay. When I called in for furnace maintenance, it was scheduled and serviced right away. The technician was very professional, explained to me options I may want to consider In choosing filter to use and the importance of frequency of changing it. When I asked about the heat distribution in the basement, he also checked them as well as the exchange air. He ordered a part and within next business day, it was delivered and installed. I inquired about having a humidifier installed. Sales Lead Coordinator took care of me from start to finished. Provided me information about the product and link to it for additional information. She took the order, set-up the appointment for the installation and ensure that it would be done same time as the furnace maintenance. When I asked her about getting receipt for my humidifier, she ensure she follow it up with the accounting department and provided me status on when it would be mailed so I would have an idea when to receive it. She's prompt in responding on my email inquiry. She is pleasant to talk to and professional. Excellent customer service experience with the company.