Centra Windows, Exteriors, Restorations

Windows & Doors Installation & Service
20216 98 Ave Langley City BC V1M 3G1
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Windows & Doors Installation & Service
Centra Windows, Exteriors, Restorations
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96%

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Reviews for Centra Windows, Exteriors, Restorations

Average customer rating:
9.7 10 (1517 reviews)

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Donald P in Victoria
Donald P in Victoria
1 review VICTORIA, BC
10/10

Installation of most of the windows in the house

Installation was performed in a very safe and professional manner throughout all steps. Especially during a foul weather period. Drop clothes were used during all phases and in all areas of the house, thus making employee clean up during a two day project a snap.

Window measurements were taken multiple times by multiple representatives to ensure close tolerances by; estimator Dave Tyler, installation manager Jon Marker, and installers Clint and Jason. Finishing touches, including window screens, were an unexpected delight which really improved the final product appeal.

GREAT JOB, by GREAT CREW with a GREAT PRODUCT!.

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Company Response

Hi Donald,

Thank you for the fantastic review and additional comments. All of our estimators go through exstensive training before (and ongoing) they're even allowed to walk into a potential customers home and starting giving advice. It's great that you felt you were well cared for by all of Centra's staff who came into contact with you or came to your home. I will pass on your extremely positive review to all involved.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

David Stimpson in Nanaimo
David Stimpson in Nanaimo
2 reviews NANAIMO, BC

First Review

10/10

Replacement Vinyl windows.

I wanted to replace our circa 1970 windows without causing damage to the stucco on the outside walls. Several companies said it was not possible to do this. Centra Windows inspector came and estimated for the replacement windows with vinyl low 'E' Argon Gas filled windows. Their crew came and covered the house floors with dust covers and took only 6 hours to do all the installation. No mess and we had no cleaning to do after they left. The working crew had a wonderful routine for each window's removal and preparation for the next step in the process. An excellent crew and the difference in how quiet and draught free our home is amazing. Our home has gone from an energy efficiency rating of 69 to 82! Not bad for a 70's home. We are delighted with the fact no damage was done to the stucco and no patching up at all. The inspector called after the installation before I paid to see we were absolutely satisfied. Two years later and we have a friend who was recommended to this company and he is equally satisfied with there work. I would definately recommend and use this company again.

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Joe and Roseanne Sestito in Maple ridge
Joe and Roseanne Sestito in Maple ridge
2 reviews MAPLE RIDGE, BC
10/10

Replacement of windows and sliding doors

Our first introduction to Centra Windows was with Raymond Charron, estimator and we were extremely impressed by his professionalism. He took the time to explain everything to us and had the answers to our questions. We then met Sean who came to measure up the windows and once again we were impressed by his professionalism. The main crew for the window installation was Randy Murphy as lead with Brandon and Damon assisting. Randy's group was great. They were courteous, respectful and hardworking.The work was performed in a very satisfactory manner and Randy checked in with us often to make sure that were satisfied. The pride of workmanship was evident from the installation, to the cleaning of the windows, etc. We thank all the people we met at Centra who made us feel at ease.

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Company Response

Hi Joe,

Thank you very much for the fantastic review. It is such a pleasure to know that all of our staff are making your experience with us very enjoyable. Ray is one of our most experienced rep's here at Centra. He know's windows inside out and back to front, so you were certainly given the best advice possible when it came to making your home more energy effient. I will make sure that all the installers as well as Sean are informed about your glowing review.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

10/10

Window Replacement

We have nothing to complain about this company. They were here at the time they stated they would. Kristian, Shane and Jake were easy to deal with and answered any questions we had.

They were very professional and courteous.

We look forward to using this company again in the future.

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Company Response

Hi Maria,

I am very happy to hear that you are extremely satisfied with the service that you received from Centra. I will make sure that the positive feedback get's back to the installers that you mentioned. We look forward to assisting you with any more of your renovation needs in the future.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Tony in North Vancouver
Tony in North Vancouver
1 review NORTH VANCOUVER, BC
7/10

New Front Door

Centra installed a new front door for my house. It was a slightly more complex job due to the customer glass above the door, etc. They were very professional, easy to deal with, and provided a quality product Their follow up support was also very timely and well done (had them come out 1 additional time because the door needed adjusting). My one issue: they did a poor job on installing new molding around the inside of my door - its an older house so the walls are not completely square, but they made no effort to pay attention to detail, and they partially filled all nail holes with caulking (not wood filler). By the time I discovered it, it was tool late and it would have been a major mess trying to have them remove and reinstall the molding properly since the seams had been caulked etc. Doors installers they are; wood finishers they are not...for the premium price, I expected more in this regard.

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Company Response

Hi Tony. I am so sorry that you were not completely satisfied with your door installation. I assure you we are going to do everything in our power to make this right. Looks like we have a couple of Tony’s in North Vancouver in our database. Would you mind sending me your contact information and I will pull your file and see what we can do about correcting this. My email address is efurness@centra.ca or you can call our Service Manager, Angie Marston directly at 604-455-2117.

Regards,
Emily Furness Marketing Manager Centra Windows Inc.

Wendy in Abbotsford
Wendy in Abbotsford
1 review ABBOTSFORD, BC
10/10

Replaced 16 windoes and 1 patio door

What an amazing team and product! Windows look wonderful, and the installation team were so efficient,! Have already referred and will continue to recommend Centra Windows to friends and neighbours.
Thank you for another job well done

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Company Response

Wendy,

Thank you so much for the very kind comments and the fact that you trust our products and service enough to recommend people to us. Just remember that everytime you do refer someone to us that you tell them to tell us that you sent them. That way we will make sure that you recieve your $200 cheque if they do purchase just for referring them!

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

G from Chilliwack
G from Chilliwack
1 review Chilliwack, BC
10/10

Replaced windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I absolutely love my new windows that were installed last week. From the first night I noticed how much warmer and quieter it is. I should have done this much sooner. Everyone I have met through the process has been great and made the whole experience less stressful than I thought it would be.

Kevin, Andrew and Kevin did a great job on the installation and clean up (I also noticed they kept the work site organized and safe).

I would not hesitate for a moment to recommend your company to anyone.

Thank you to all of you at Centra Windows.

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Company Response

That's fantastic that you were able to notice the difference your windows made straight away. We're very glad that they perform exactly how we want them to. We also take great pride in the work that our installers do and the care and professionalism that they demonstrate, so to hear those comments that is extremely pleasing.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

E Hoday in Surrey
E Hoday in Surrey
1 review Surrey, BC
10/10

Replaced all windows & patio door. Installed in-line fans

Centra Windows gets top marks in my book. The product is so well designed for function and appearance, and the installers Jurgen and Kurtis (and Harry one day) can only be described as fantastic - a well-oiled machine; efficient, co-ordinatied, non intrusive, neat, helpful and FAST. It was a seamless operation! I also commend Gary Robson, the sales rep, for his professionalism. He is obviously proud of the product; he was friendly and patiently explained the process and answered my questions. I appreciated his suggestions and he was most kind and understanding when changes were made. A process I was dreading turned out to be a most pleasnt experience - and I love my new windows!!!!

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Company Response

That is fantastic to hear that Gary Robson and the installers were able make you have a pleasant experience during the process of updating your windows. They will really appreciate that feedback! I am excited for you to enjoy the benefits of our windows for years to come!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

John from Mission
John from Mission
1 review Mission, BC
10/10

Replacement of Windows and Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I'm very happy with the high quality product that Centra supplies both in it's windows and doors and how attractive they look on my house. The installers were extremely profressional, courteous and knowledible and were always more than willing to answer any questions that I had. Shayne was very meticulous with the installation of the door while James and Chris knew exactly what they were doing with a great attention to detail. Whatever Centra are doing, don't stop because you're doing a fantastic job!

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Company Response

Thank you very much for your positive review John! We take great pride in the way that the installers go about their work and the professionalism they demonstrate. Shayne, Chris and James will all be delighted with your fantastic feedback!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

theburger  in Surrey
theburger in Surrey
1 review SURREY, BC
10/10

Install replacement vinyl windows

I had Centra windows come into our house and install our replacement vinyl windows. I had had about 6 or more people come to our house to give me an estimate on replacing the windows, but John.Larche was the most impressive. He answered all my questions to my satisfaction. It is not always about the price but the installation process is important as well! I had estimates that were less but the quality of windows and the installation process left a lot to b desired! Centra Windows did a very professional job. The crew that came to do the installation, Kevin and Kevin and Greg, were very efficient and friendly. They always cleaned up before they left for the day and at the end of the job! Their work was very professional! My wife and I are very happy with the job that was done and we are already noticing a difference. There are no more cold drafts from the window and the furnace is running less also! We highly recommend Centra Windows They are employee owned and an A+++ Company. Give them a call!!

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Company Response

Thank you so much for your review. I am so happy to hear that you had such a good Centra experience and that you love your new windows. I will be sure to pass on your kind words to John, Kevin, Kevin and Greg. Every month we draw a name from one of our customers who took the time to write a review on Homestars. You have a chance to win a $50 gift card. Could you please send your full name and phone number to efurness@centra.ca? I want to make sure that if you are the winner that we have your contact information. Also, have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centra Windows, Exteriors, Restorations

Centra Windows is headquartered in Langley BC, with a state of the art manufacturing facility producing the high-quality, energy-efficient vinyl windows. We’ve been in business for over 35 years and with our employees also being our owners – we take pride in the work that we do. We are the industry leaders and are always ahead of our competitors with our products, technology, and service. Visit us in one of our branch locations across BC in: Langley, Victoria, Nanaimo, or Kelowna.

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Slider Windows, Casement Windows, Window Accessories, Patio and French Doors, Doors, Door Accessories, Windows, Casement and Awnings, energy Efficient, Security Doors, Exterior Siding
SERVICES
Renovation Program
WEBSITE
http://www.centrawindows.com/?utm_campaign=Homestars
YEAR ESTABLISHED
1984
PAYMENT METHOD
TD Financing Services Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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