Vinyltek Windows

Windows & Doors Installation & Service
587 Ebury Place, Annacis Island Delta BC V3M 6M8
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84%

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Reviews for Vinyltek Windows

Average customer rating:
8.7 10 (37 reviews)

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sharon in Richmond
sharon in Richmond
3 reviews Richmond, BC
10/10

The best Window replacement company

So I had 6 quotes about two years ago for our home to replace all our windows. Long Life being one of them. To make a long story short it was THE BEST decision we ever made. They weren't the cheapest but they were the best for sure hands down! The owner came to measure almost immediately, listened to all concerns due to previous issues from vendors and assured me he would put his best and most experienced team on our home to do the project and he did. They did a beautiful job and everyone in the neighbourhood was knocking on our door wanting their number. Since then I had a tiny warranty issue on one window and made a simple call, the owner simply said " no problem", a email was sent and wheels were in motion and two men came yesterday and 10 minutes and I mean 10 min literally! it was replaced. They were so professional, courteous, and amazing! Truly, don't look anywhere else, these guys are amazing and have the reputation for a reason. Also there administration staff in Burnaby is amazing when I went to have my screens fixed. Thank you Zooey and staff. I have already handed out a bunch more of your business cards you gave me. THE BEST WINDOW COMPANY!!!!!!

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angela007 from South Surrey/White Rock
angela007 from South Surrey/White Rock
8 reviews Surrey, BC

First Review

10/10

Outstanding Customer Service

This is an unsolicited review, which I hope will help anyone who appreciates outstanding customer service. All windows and doors in our Tudor Style Home were replaced with Vinyltek products. The problems we experienced were faults with the installation company. Following a call to Vinyltex, a service technician rectified everything and thoroughly inspected all windows and doors. If I could give more stars I would, as peace of mind means a lot. Special thanks to Management and Staff at Vinyltek.

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Private User
Private User
Private User reviews Toronto, ON
10/10

replacement windows

From the initial quote in May 2019 by Paul and to installation by Shawn, Carl and Peter; can't say enough about their professionalism, timeliness and process. Very accommodating, pleasant, paid attention to leaving premises clean and orderly. The experience with the crew (and the office staff) was great, windows look great, are quiet and clean inside, and the outside looks professionally finished. Thank you guys, will gladly recommend the company.
Gina and Tony, Burnaby

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disappearing service in Delta
disappearing service in Delta
1 review Delta, BC
2/10

new house

vinyltek euro door and windows have design flaws, leaks cold air and spiders can come through the door hinges. insects can come thru the edges of the screens. waited for 2 years and they have not come to fix the issues. they keep changing the personnels in the service department.
vinyltek casement windows are noisy and strong winds can make it open wider unless it is locked.

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Kim in Vernon
Kim in Vernon
1 review Vernon, BC
10/10

6 x Boreal 6000 Series Windows + 2 x Silensia 7800 Series Patio Sliders

Dear Mr Ian HOGG, want to say thank you for making such high quality window and door products. Can't stop admiring them. Flawless! Credit also to Walt Murphy (customer care) for his helpful recommendations and informative approach. The installation was meticulously done by Triple A Doors & Windows, Kelowna, BC. We look forward to doing business with VINYLTEK again.

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Ismail M in Vancouver
Ismail M in Vancouver
2 reviews Vancouver, BC
10/10

Window repair

The windows are fantastic! After struggling with our old windows it is a dream to open our windows with our fingertips. On installation day our crew was very professional and very meticulous in their installation. We had three windows installed and did not have to have any repairs done to the surrounding areas after the installation was complete. Our installers even cleaned the windows of any fingerprints and smudges before they left.

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Victor in Port Coquitlam
Victor in Port Coquitlam
2 reviews Greater Vancouver, BC
10/10

Windows replacement due to dry rot

The product is only as good as the people who install them. Paul was upfront and open about costs from the very start and till the very end. Josh's and Bernard's crew were professional and took pride in their work. They went beyond what needed to be done when they discovered dry rot underneath the window sills and provided further protection and support to the walls. I will gladly be their references and back them up 100%!

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Karen in Coquitlam
Karen in Coquitlam
1 review Coquitlam, BC
2/10

Replacement window

Calls to service department not returned. The receptionist will not put you through to anyone else. Although the initial product/install was good the follow up service is nonexistent, you can not even get a call back. so I would not recommend them.

1 of 1 people found this review helpful.
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Danny from Vancouver
Danny from Vancouver
3 reviews Vancouver, WA
0/10

New Construction Windows

Huge disappointment on delivery.
Took 3 months to deliver windows.
Suppose to take 19 working days.
Small change to the order,
Got push back to the end of the queue.

I don't blame the salesman.
It is their production scheduling not working.

1 of 1 people found this review helpful.
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Company Response

Good Morning Danny,
I was troubled by your review today, your business and experience is very important to us. I investigated various departments input and was pleasantly surprised by our internal performance! It is inaccurate to suggest a long production cycle based on your May25th start. We were informed June 10th, (nearly 3 weeks into our scheduling that your designer required a colour change. June 18, they submitted a B-Moore colour (stone brown) for us to match. That means the order is on hold. On june 30th, they approved the sample colour we provided and signed off. On that day, our published lead-time for custom coloured windows with STDL grids was 35 days. I learned this morning the order is scheduled to ship Aug 6th. We actually pulled your order ahead by 9 days (without knowledge of your dissatisfaction this morning). Danny, I am sincerely sorry we appeared to have disappointed you. However for a custom coloured, 468 grid patterned window package; I must side with our production crew. We produced your order in 24 days including the Stone Brown colour.
Next time, we need to better explain the lead-times....in our business what seems to be a simple change (custom colour) literally stops everything cold.
We don't build the windows and colour them, we colour the extrusion then build the windows. (after your paint arrives).
Feel free to call me directly if you think we can do more to assist you.
Sincerely,
Ian ( President &CEO)

Irene Mattson from Merville
Irene Mattson from Merville
1 review Black Creek, BC
10/10

New House Construction

The enire back of our house faces south and almost all is windows & patio doors. We are so happy with the product, with all that sun, the windows stop all the heat. We highly recommend Vinyltek Windows, so happy we ordered their windows! (Vinyltek 6000 Series Windows, Vinyltek Patio Doors)

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyltek Windows

We choose to build the highest quality windows and doors available. Certainly there are cheaper windows available, but we feel that building your home is an opportunity to choose products that will provide the best performance and protect your home for many years to come.

When it comes to quality, style, durability and energy efficiency, not all windows and doors are created equal. When you choose Vinyltek, you are selecting windows and doors that are Canadian made, ENERGY STAR rated and guaranteed for as long as you own your home.

Fabrication and supply of the highest quality custom vinyl windows and doors.
Fully customizable lines of Single Slider, Single Hung, Double Slider, Double Hung, Casement, Awning, Picture, Tilt & Turn, Bay & Bow, Sliding Patio Doors, Tilt & Turn French Doors

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows and Doors
SERVICES
Fabrication and supply of the highest quality custom vinyl windows and doors.
BRANDS
Vinyltek
STYLES
Fully customizeable lines of Single Slider, Single Hung, Double Slider, Double Hung, Casement, Awning, Picture, Tilt & Turn, Bay & Bow, Sliding Patio Doors, Tilt & Turn French Doors
SPECIALITIES
Windows and Doors
WEBSITE
http://www.vinyltek.com
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
50
LICENSES
All applicable licenses for our designated work territories.
MEMBERSHIPS
GVHBA, CHBA, SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.