Montorio Homes Ltd

Builders
Edmonton AB T5A 0E1
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Montorio Homes Ltd
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72%

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Reviews by rating (past 12 months)

Reviews for Montorio Homes Ltd

Average customer rating:
6.9 10 (89 reviews)

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romakyo
romakyo
1 review Edmonton, AB
6/10

Good

The work was good but I was expecting the company’s work to exceed my expectation.

Approximate cost of services:
$480,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review! We would be happy to speak to you regarding anything that did not meet your expectations. Please do not hesitate to contact our office at 780-476-7070 to help improve your experience with us. We look forward to hearing from you.

chiragpatel.1137
chiragpatel.1137
1 review Edmonton, AB
8/10

New Home Build

All the standard specifications Montorio has, seem to be really good. The work done also looks really good. Only few small things here and there which can get missed we're left. But we will let them know in later period of covered warranty. Few things that I faced that was off was that when we decided to get our appliances and not their preferred vender we were left stranded with few electrical problems as that was not their standard specification according to them as the appliance they provided didn't need them. So that was one big issue I had to face. One of the best things was the sales people. They were really fantastic. Always ready to help and fun to talk to. Kristy and Nadia both helped a lot.

Approximate cost of services:
$536,000.00
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Company Response

Thank you for your review Chirag! I am glad to hear that you are impressed with the quality of your new home. I have looked into your file and am pleased to see that the electrical issues you encountered have been rectified. I would encourage you to touch base with our Warranty Department to address the items you believe were missed, so we can resolve that for you. It is great to hear that you had a fantastic experience with our Stales Team. We pride ourselves on having a knowledgeable yet approachable and fun Salespeople who are able to help with any and all aspects of the process of planning and building your home!

Matt & Tevra in Edmonton
Matt & Tevra in Edmonton
1 review Edmonton, AB
8/10

Our experience

I would be misleading if I said everything was perfect through the home buying/building process. Like any home building experience we faced quite a few bumps along the way right from foundation stage to the final walk through. With that being said, all our major concerns and issues were rectified in a proper manner by Montorio. My only complaint was the severe lack of communication due the high turnover of the sales team. For example, we never received any updates in the crucial building stages of our home and the total building time was much longer than anticipated (15 months). With that being said, the overall construction and final product exceeds expectation. Montorio goes above and beyond in terms of finishes and minor detail. We are extremely excited to finally be in our dream home.

Approximate cost of services:
$0.00
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Company Response

Thank you, Matt & Tevra, for your review! I am very glad that, although there were a couple bumps along the road to building your new home, that the ultimate outcome was that Montorio Homes surpassed your expectations. We are incredibly proud of the quality of our homes and are very happy that we were able to deliver this to you and your family. We strive to ensure that our homeowners are kept in the loop throughout the entire process of building with us and will definitely take your experience into account, moving forward. We wish you the very best and hope you enjoy your dream home for many years to come!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Custom build

Great customer service. Very accommodating during the building process. Awesome at custom work which is hard to find in a builder. Was able to see the progress during the construction and was pleased with the trades that Montorio selected. Enjoyed a lot of their standard options with the house, quality products. Overall very happy

Approximate cost of services:
$4.00
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Company Response

Thank you so much for taking the time to write this review. We are so glad you are pleased with the process of building your new home, and ultimately how your home turned out. We pride ourselves on our ability to customize our homes to fit whatever our clients are looking for, so we are happy you were able to take advantage of this feature. We hope you enjoy your home for many years to come!

Erin in Saint Albert
Erin in Saint Albert
1 review St. Albert, AB
10/10

New home

My husband and I just built our new home in trumpeter. After carefully looking at all the builders in the area it was quickly clear to us montorio was the company to choose. Our house is even better than we had ever imagined and we are thrilled with the quality of work and the finishes of our new home. Any problems along the way where dealt with in a timely and professional manor.

Approximate cost of services:
$465,000.00
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Company Response

Thank you for your review, Erin! We are very glad you chose us to be the builder of your new home and that we lived up to your expectations! We hope your enjoy your home for many years to come.

Private User
Private User
Private User reviews Edmonton, AB
10/10

New duplex

Bought new home after a divorce, everyone was so helpful, no pressure, always responsive to any questions. Explained the house thoroughly and showed genuine concern for the quality of the home for me .

Approximate cost of services:
$380,000.00
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Company Response

Thank you for your review! We are so glad everything went smoothly for you and you were able to move into your home on schedule. We strive to ensure that the process of buying a home lives up to our customers' expectations and are very happy we were able to meet yours! Enjoy your new home.

neglis in Edmonton
neglis in Edmonton
1 review Edmonton, AB
10/10

20514 128 avenue

Very happy to be in our new Montorio Home, everything was designed and made by the professional of the construction. also the staff who help us with the applying process. thank you guys for helping us to feel special. Neglis & Oscar

Approximate cost of services:
$370.00
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Company Response

Thank you, Neglis & Oscar, for your kind words. We are very glad that you are so happy with the quality of your new home. It was our pleasure to assist you throughout the process and we wish you every happiness in your Montorio Home!

Hsanjuan
Hsanjuan
1 review Edmonton, AB
6/10

New Home

The house looked amazing. Some hiccups here and there but Kristy and sadja were very helpful! Thank you for all your help

Approximate cost of services:
$500,000.00
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Company Response

You are more than welcome! We are pleased that we were able to resolve the hiccups you encountered, resulting in you being very happy with your new home. Thank you for being a valued Montorio Homes customer.

smashing
smashing
1 review Edmonton, AB
8/10

New Home

Quality and workmanship are great. Sales people at the showhome were awesome. Customer service has been excellent. Have recommended Montorio Homes to friends and family. So far I'm very happy with my home.

Approximate cost of services:
$390,000.00
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Company Response

Thank you for taking the time to write this review! We are very glad you are happy with your new home and the service you have received. We would also like to thank you for your referrals!

Jonathan &.
Jonathan &.
1 review Edmonton, AB
10/10

Home Purchase

We had great service buying our home through Montorio Homes. Derrek, from the Trumpeter show home, was very helpful to us. He was professional and worked hard to keep us happy. Sam, the manager, also went above and beyond to meet our needs and clarified any information that needed to be clarified. So far we are very happy with our choice to choose Montorio for our first home!

Approximate cost of services:
$450,000.00
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Company Response

Thank you for taking the time to review Montorio Homes! We are very glad we were able to assist you with the purchase of your new home. We believe in going above and beyond to serve our clients, to ensure their experience is a great one. Please do not hesitate to contact us, should you need anything in the future. We wish you all the best in your new home!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Montorio Homes Ltd

Montorio Homes Ltd. takes its name from Montorio Al Vomano, Italy – the birthplace of the company’s founder, Vince Di Luigi. *** A brick layer by trade, Vince turned his dedication for his trade into his life’s work and opened Di Luigi Brothers Masonry in Edmonton in 1970 and started ...
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