New Steel Roofers

Roofing
Strasburg Road Kitchener ON N2R
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New Steel Roofers
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95%

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Best of 2018 winner 8 timesBest of 2018winner 8 times

Reviews for New Steel Roofers

Average customer rating:
9.7 10 (198 reviews)

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Private User
Private User
Private User reviews Burlington, ON
10/10

Replaced old shingle roof

We needed to replace our 14-yr. old shingle roof (the original builders' roof) and decided a metal roof made the most economic sense. We got quotes from several metal roofing companies but I must say that Jennifer from New Steel was by far and away the most informed, helpful and upfront about timing, costs etc. After visiting several houses where New Steel had provided a roof we opted for the stone-coated option as we don't like the shiny look of many steel roofs. We signed the contract in October with an agreement that it would be completed before the end of the year. The weather became most uncooperative but despite this New Steel were able to proceed with the work and did, indeed, get finished by just after Xmas - working through cold days and icy storms! All the New Steel employees are very professional and courteous. There was little noise or disruption during the install, which lasted precisely as long as they had quoted - what a pleasant surprise! We are delighted with the look of our new roof, it has excited numerous positive comments from our neighbours and we would not hesitate to recommend New Steel to anyone looking for a steel roof.

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Kevin in Toronto
Kevin in Toronto
1 review Mississauga, ON
10/10

Roof replacement

We suffered significant roof damage in the 2018 wind storms in the Toronto area. We had a temporary tarp in place and needed a full roof replacement.

We originally hired another company who was slightly less expensive than the quote we got from New Steel. However, that company never showed up. After paying a deposit we waited months to get any information. No install date was set, winter came and no help was provided.

We turned to New Steel for help and were not disappointed. They were easy to reach and agreed to honour their original quote from months earlier. The crew arrived within days, and the job was complete in a week - and on budget.

We were very satisfied with their customer service and the crews attention to detail. We’re happy with the final product and with the whole experience.

Thanks.

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Matt McG in Ottawa
Matt McG in Ottawa
3 reviews Ottawa, ON
10/10

Spectacular service and craftsmanship; worth every penny.

We recently had our shingle roof (of roughly 15 years) replaced. The shingles were disintegrating, and we couldn’t put it off any longer. I wanted to do a metal roof because my family put one on our cottage 20 years ago, and it hasn’t aged a day.

We met Denis the sales representative at the Ottawa Home Show and he was a knowledgable, trustworthy gentleman who sold us on New Steel Roofers, as they are not only an installer but a supplier to other metal roof companies. Holly the coordinator was indispensable in acquiring the materials, setting up the job, and taking care of all the paperwork. Chris the project manager was terrific in coordinating the crew, who managed to install our new metal roof in a single day. Yves and his workers arrived early, had beautiful weather for installing a roof, did a tremendous job in terms of craftsmanship, and an excellent job in cleaning up after the job (leaving almost no debris or materials behind on the property).

While it was (admittedly) the expensive option for us to install a metal roof over conventional (and cheaper) shingles, I’m happy we did because the new roof comes with a 50-year transferable warranty, which will both increase our property value over time, and give us the peace-of-mind that no matter what happens with our home, the roof will never be a concern.

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Brian in Toronto
Brian in Toronto
1 review Brampton, ON
10/10

Installation of Smooth Metal Roof in a week

I got a quote in October 2018 with a great salesperson which was comparative with other steel roofing companies. Asphalt shingles quotes were about half the price of metal and need to be done every 10 to 12 years, so metal for the life of the house made sense.

In March 2019, I called up the company and spoke with Holly and asked for early installation due to a leak in my roof. Holly at New Steel Roofers was more than willing to do the install ahead of schedule. All it took were two roof installers to remove all of my old venting and piping and install venting along the entire house which allows the entire attic to breath better. The installers were at my house for 4 days and they took their time to make sure the metal panels were installed properly. The installers did not rush anything and ensured a complete and proper install.

I have had other people in the neighbourhood complement me on my roof install especially because it is different than all of the other steel roofing installations in Brampton. The roof I chose has "high albedo" which allows for high reflectivity of the sun's rays, so it should help out in the summer compared to shingles absorbing heat in the attic.

This company has been completely transparent when dealing from the quote stage to the setup and final installation stages. I am beyond happy and will definitely recommend New Steel Roofers to my work colleagues and family. I will try to post a photo soon.

1 of 1 people found this review helpful.
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Rob and Betti Stiff in Kitchener
Rob and Betti Stiff in Kitchener
1 review Kitchener, ON
10/10

Good people with great service!

Ken came and gave us a quote. He was very knowledgable and up front and honest. He got a rush job for us and our roof was completed just over a week from us signing a contract.

Shea and his team of installers were fast, efficient and friendly.

Holly, in the office, was delightful to deal with.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Wiarton, ON
10/10

Steel Roof on New House

Max Guerra was great to deal with and help with our selection and needs of roof to be installed.
The roofing installers showed up on the day they said they would and the metal roof was installed quickly and professionally.
Great quality of roof and many, many comments from everyone that has viewed the house.
Thanks New Steel Roofers.

0 of 3 people found this review helpful.
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Company Response

Glad to hear that you're happy with everything, it was our pleasure to serve you,, regards.

Kan
Kan
6 reviews Brampton, ON
10/10

Metal Roof

Our roof was installed in December within a week under some unfavourable conditions. The crew showed up on time and worked diligently including the clean up of debris. Encountered a few issues during installation but was quickly remedied by the installers. Overall pleased with the outcome.

2 of 2 people found this review helpful.
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R SINGH from Brampton
R SINGH from Brampton
2 reviews Brampton, ON
10/10

Steel Roof

After researching several roofing companies, both shingles and steel, I was influenced by the good reviews of New Steel Roofers on Homestar and made the request for a quote on August 24 2015

From hereon, from start to finish, the staff and owners of New Steel were very courteous, pleasant, knowledgeable and very professional in every aspect. From Jill in the office, who promptly responded to my request for the quote the very next morning, to the Roofing Consultant , Alasdair who showed up at the scheduled day/time with the various samples for selection, to Max who was in charge of the project. Max and I were in contact via phone for few issues that were discussed, which were promptly addressed.
It is now three years since my installation with no issues to report.
Great Job New Steel
Anyone looking for a professional company with great customer service, New Steel is THAT Company.

0 of 2 people found this review helpful.
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Company Response

Thank you for your business and the review.

roof2018 in Hamilton
roof2018 in Hamilton
1 review Hamilton, ON
10/10

Great service, great roof, great value!

Looked into having a steel roof installed instead of a traditional shingle roof this past spring. Reached out to three suppliers, had meetings, and got quotes. Max from New Steel Roofers was the most professional and knowledgeable. I also liked the product we chose, the Metstar Slate Plus, as it looks different than most steel roofs and comes with lifetime warranty. The quality, durability, look (many comments from neighbours) and warranty completely removes any hesitation about the investment we made. The entire job came in exactly as quoted, and ahead of schedule. Thank you again to Max, and his awesome team for the great job, friendly service, and terrific roof!

1 of 1 people found this review helpful.
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Company Response

Thank you for your business and the review.

Darlene in Toronto
Darlene in Toronto
2 reviews Toronto, ON
9/10

Metal roof - Metstar Slate Plus Painted - Black

Roof installed June 2018. Happy with the results & happy that the company responded to a question I had about the roof vent by sending someone out to inspect the roof. Max took the time to explain to me how the ridge venting worked on a metal roof as opposed to a tradition tile roof. All is good.

1 of 1 people found this review helpful.
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Company Response

Thank you for your business and the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Steel Roofers

New Steel Roofers is a metal roofing company that services all of Ontario. Forget asphalt shingles that will fail in 8 to 12 years. For your next roofing replacement job discover the advantages of a lifetime metal roof by New Steel Roofers.

With a 50-year warranty, large variety of colour choices, and fast installations, metal roofing is ideal for residential or commercial applications. We work with quality products and companies including Tegola Canadese, Gerard, Decra, Steel Tile Co. metal roofing systems, Stone Coated Steel roofing, Metro Tile, Stonehenge, Allmet, Metstar, Ideal and Vicwest

CATEGORIES
Roofing and Gutters & Eavestroughs
PRODUCTS
painted metal roofing products and stone coated metal roofing products.
SERVICES
metal roofing contractors
STYLES
tile, shake, slate, shingle, vertical panels
SPECIALITIES
metal roofing
WEBSITE
http://www.newsteelroofers.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
cheque, visa, master card, 12 months no payments financing on oac.
LICENSES
yes
MEMBERSHIPS
B.B.B
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty with a 50 year transferable non pro-rated warranty.
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