Highland Starter & Alternator

Worst “mechanic” I have ever dealt with.

I had an oil leak situation and was quoted to replace both valve cover gaskets on a 4.8 V8 X5. I agreed and left the vehicle, work was on and off for 8 days until complete. I was told during the process that the alternator should be rebuilt as it has to come out, and I figured they may as well do the work as they were in that area anyways. I paid for this extra work, waited 4x as long for the vehicle and when I picked it up, noticed that I had an error on on my dash and engine light on and my driveshaft was making an extremely loud clunking sound all of a sudden. When I called in, Joshua told me that the engine light is on as the cam sensors need to be replaced. I now found it odd as Joshua should have said that when he worked on it. He said he would swap out the driveshaft for a low price, which made
me feel like he was damaging things but I took it back to get the cam sensors replaced, the driveshaft replaced and the transmission fluid flushed. After I picked it back up and after driving just one day, the radiator fan literally fell apart and I immediately noticed that glue was used to previously fix the fan and I assume that since they took out the fan a few times, that Joshua must have damaged the fan and tried to “fix” it. After driving for a few days, the oil leak came has back. Joshua told me to bring it in and he would fix it. I waited 2 days for a “fix” and he told me that it cost $250 - so I paid him and it’s still leaking - even worse.

I wasted well over $2000 at highland starter and alternator and then took it to another mechanic that showed me all the epoxy and silicone glue used on my vehicle. Joshua is a joke, he has ruined the name and reputation that his father created at Highland Starter & Altermator. He is not a licensed mechanic, has a bad reputation (found out after) for repairing cars and creates damage to make you keep coming back.

There are a lot more details like stripped bolts, glued sensors, missing screws, damage to parts etc... this is just to give you a top level summary of what happened...