Durabuilt Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 1R7
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Reviews for Durabuilt Windows & Doors

Average customer rating:
6.5 10 (203 reviews)

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Trudy Huget from Edmonton
Trudy Huget from Edmonton
2 reviews Edmonton, AB
8/10

Window replacement

They were very helpful in the design phase. The work was well done; they cleaned up afterward and removed all debris. There was no problem replacement of a pane of glass that cracked after installation.

Approximate cost of services:
$1,400.00
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Company Response

Hi Trudy, we at Durabuilt strive to achieve 100% customer satisfaction. Our 360 customer service also involves in keeping you satisfied even after the product is sold to you. Our priority is to serve you better with great products because it's all about you.

Cassandrea Gascoyne from Spruce Grove
Cassandrea Gascoyne from Spruce Grove
2 reviews Spruce Grove, AB
10/10

Bedroom Windows

Great service - guys came in and were done in a couple hours. We are very happy with our new windows!! They look great, and work great! The company was very good and friendly to deal with.

Approximate cost of services:
$1,400.00
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Company Response

Cassandrea, thank you for taking the time for the positive review! Our installation team prides itself in efficiency and precision when installing any window or door! Enjoy your Durabuilt windows!

DONALD
DONALD
2 reviews VICTORIA, BC
8/10

New House

worked with my contractor to get the best windows and doors for our new house, The sales person was very accomodating and helpful. It took us a lot of tries to get it just right but we are very happy. We are just waiting for our Front door to be delivered.

Approximate cost of services:
$22,000.00
What could this company do to improve their services?
Make the catalogues more user freindly
Any advice to offer fellow homeowners facing a similar project?
Look very carefully at the various manufacturers books and specs. It is not just a matter of picking out a door or window. Every change you make creates it's own set of challenges
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Company Response

Thank you Donald for your feedback, it motivates us to hear that our esteemed customers like you are happy with our quality products.

Neil in Calgary area
Neil in Calgary area
1 review Edmonton, AB
10/10

14 windows and 3 doors

very impressed and happy with our new windows. we are still not finished with our basement windows and will definatly be going back to durabuilt in the future. we could not have asked for better workers who where so informative and friendly.

Approximate cost of services:
$22,000.00
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Company Response

Thank you Neil for your review! We look forward to working with you again to get those basement windows! Enjoy your Durabuilt windows and doors!

Karen Stanich in Edmonton
Karen Stanich in Edmonton
13 reviews Edmonton, AB
10/10

installation of windows

We purchased our windows at Durabuilt over 21 years ago and are very happy and satisfied with their services. We were building our new home and heard from several of our friends and relatives about how credible the company is. We have a life-long warranty with Durabuilt and never had to replace our windows or have had any damage to them yet. The windows are in excellent condition and we are happy that we obtained a life-long warranty. (so we can rest assured) I would highly recommend Durabuilt to any contractor, home builder, or residential owner who needs to purchase new windows, doors, or rennovations. Durabilt has a wide variety of fashionable designs, brands, and trendy colors to meet different kinds of windows/doors of interior designs that are new, antique, victorian style etc. Installation of our windows was done promptly, courteously, and without any mess. Durabuilt reassurred us that they are a quality-based company who will repair or replace our windows at no extra cost for as long as we owned our home. Who can beat that?

Approximate cost of services:
$7,000.00
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Company Response

Thank you very much for your review, Karen! We are always happy to hear from loyal customers! We have changed a lot in those 21 years since you purchased your windows- Durabuilt has expanded from a 12 man operation to over 400 employees across Western Canada with 6 branches and a 180,000 sq.ft manufacturing facility located in Edmonton. The technology and designs have advanced but our innovative spirit and superior quality of products and service has remained our focus and vision. Thank you again, Karen and continue to enjoy many more years with your Durabuilt Windows and doors!

Bill Pitt in Edmonton
Bill Pitt in Edmonton
1 review EDMONTON, AB
10/10

Bay window replacement

I had a an old bay window that needed replacement.I took 3 estimates and decided to go with Durabuilt.Their sales person was prompt, well dressed, polite and knew his product line. We settled on a price for a new bay window.The original was 45 years old.The original installation day was put off by one day due to a heavy rainfall.Despite this, Durabuilt kept in close contact and arrangements were made for the following day.The crew arrived at 1:30 pm and worked steadily until 6:30 pm.They were very professional.They knew their craft and the old window needed a lot of " trouble-shooting". In the end, they did an incredible job with a very old window replacement.I could not be happier and if the need arises, I will not hesitate to give them a call.
Bill Pitt, Edmonton.

Approximate cost of services:
$4,800.00
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Company Response

Thank you Bill for your review! We always appreciate it when people take the time to share their Durabuilt experience! I will pass along your positive feedback to Todd and David and his team. Thank you again and enjoy your bay window!

Stephanie in Edmonton, Alberta
Stephanie in Edmonton, Alberta
1 review Edmonton, AB
10/10

All New Windows through out the house

Every part the experience went very smooth. The salesman work around my schedule to come to my house and give me a quote for the windows. When it came for carpenters to instal the windows they were very professional and quick with the installation. They left no mess behind after they were done, and the windows looked great. There was also a follow up call from the head office to make sure everything was to my satisfaction.

Approximate cost of services:
$7,000.00
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Company Response

Thank you Stephanie for your review! Our team at Durabuilt strives to provide the ultimate in quality- not only with our Energy Star approved and CSA certified windows but with our customer service! We appreciate your business and thank you again for choosing Durabuilt Windows & Doors! Enjoy your windows!

Monica in Fleming Park
Monica in Fleming Park
1 review SPRUCE GROVE, AB
10/10

two kitchen windows

The estimator that Durabuilt sent out was very knowledgeable and friendly. The installers were very conscientious and even cleaned up after themselves! The after service was prompt and complete; would definitely recommend this company to others.

Approximate cost of services:
$3,500.00
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Company Response

Thank you Monica for the review and photo of your new kitchen windows! They look fantastic! We appreciate your recommendation and I will pass along the kind words to our installation and service department! Thank you for choosing Durabuilt and enjoy your windows!

James in Edmonton
James in Edmonton
1 review Edmonton, AB
10/10

Full House

Aesome Company! They deliever what they say! Its the only IMS certified company in window business and they mean it!
I had a great experience with them & I recommend the same to everyone!

Approximate cost of services:
$25,000.00
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Company Response

Thank you James, we are very proud to be the first and only window and door company in Canada that is IMS Certified- providing a high standard in consistent quality, environmental initiatives and health and safety standards! We appreciate your review and enjoy your Durabuilt windows!

Jennifer in Stony plain
Jennifer in Stony plain
2 reviews STONY PLAIN, AB
9/10

New Construction Exterior Windows and Doors

Bought all exterior windows and doors for a 6000 square foot home with a secodary suite. Salesman was very accomodating and friendly, and the prices were the best we found for vinyl triple pain windows. Would not consider using anyone else in the future.

Approximate cost of services:
$21,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durabuilt Windows & Doors

Windows are the essence of the home.

They welcome the comforting warmth and glow of the sunlight inside, open up to embrace the fresh springtime air, and allow you to experience the beauty of the world around you. Our windows make everyday life a little brighter, with high-performance values, enhanced energy savings, a wide array of colour options, superior design details, and unprecedented smooth movements.

At Durabuilt, our approach to windows is simple. We believe in innovation, operational excellence, and creating consumer connections. We understand that a home is more than just walls and windows; it’s a place where memories are made, children grow, and worlds are shaped. We are committed to creating and providing the best solutions for you. It’s never been so easy.

Visit our website to learn more https://www.durabuiltwindows.com

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
- PVC windows - Aluminum clad windows - Laminate color options - Commercial windows - Custom design and shape windows - Composite entry doors - Patio doors - Garden doors - Decorative doors - Custom designed doors - Tilt/turn Windows
SERVICES
- Replacement Services offered in Edmonton (780-463-4466, x2034) and Calgary: 403-723-0410 - Installation services year round
BRANDS
Alpha, Omega, Hybridex, Vivace, Super Spacer, X-Drive, Therma-Tru, Classic-Craft, Smooth-Star, Fiber-Classic, Thermo-Guard, Econo Star
STYLES
WINDOWS: Slider,Tri-Slider,Quad-Slider,Single Hung,Double Hung Casement,Awning,Picture,Bay,Bow,Custom Designs & Shapes, Unique Glass,Grilles & SDLs, Accents, Skylights DOORS: Fiberglass,Grilles Between Glass/Internal Grilles,Garden Doors,Sliding Patio Doors, Tilt/Turn Windows.
SPECIALITIES
- Manufactured at our 180,000 sq.ft. facility in Edmonton, we can customized any window or door -First with state of the art technology to bring Tilt/Turn windows in Edmonton
WEBSITE
http://www.durabuiltwindows.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
520
LICENSES
ISO 9001, ISO 14001, OHSAS 18001
MEMBERSHIPS
Only IMS Certified Window & Door Manufacturer -CSA Certified Manufacturer -Energy Star Partner
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Please visit www.durabuiltwindows.com for detailed warranty information.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.