Durabuilt Windows & Doors

We needed 13 windows installed in my 30 yr. old house with 2X6 construction, the hunt was on. After getting 3 quotes, we decided on Durabuilt Windows. It was our good fortune to meet Harmandeep Singh our Sales Rep. and he made our window shopping a very positive experience. Durabuilt Windows on Argyll Rd. have a great showroom allowing us to see the inside and outside profile, making it easy to see what our finished windows would look like. Durabuilt had our triple glaze and Solar Ray windows and provided the best warranty. The installation was perfect, and on time. Durabuilt easily had the best price. If you need windows don't miss giving Durabuilt Windows a look. Thanks

“I would like to say that I was very impressed with the crew that installed the windows last Saturday. They were on time, efficient, worked diligently despite the adverse weather conditions, did an incredible job on the trim, particularly the kitchen window because of the tile, and cleaned up after the installation was done. I would be happy to recommend them to anyone!”

“ With regard to the installers who worked at our home, we found them to be very personable and efficient. They were courteous yet friendly. We are very pleased with the windows and with all of our interactions with the people of Durabuilt.”

We were very pleased with our first experience with Durabuilt one year ago, when they replaced our basement windows. We had them return this year to replace the main floor windows.. Again we were pleased with the work done. Everything was done on time and at the projected cost. It was easy to work with the salesman and the installers. The installers were very clean and efficient. I would definitely recommend the business.

Job detail: windows
Installer name: Nick
“The windows were of excellent quality. The installers were careful, willing to do additional patch-up work and generally helpful and friendly.”
(Comments collected on-site by installers at the close
of the job, post verified by customer before posting)

DONT BUY THESE WINDOWS, THE PRODUCT IS AWFUL AND THE CUSTOMER SERVICE EVEN WORSE!! We had 11 large custom replacement windows installed a year ago. In April one of the windows formed a small crack that quickly went almost right across the window. I called the installer who told me that this sometimes happend and that is why there is a 2 year warranty, I was told to tape the window so it wouldnt crack further and that they would start the warranty claim. About a month later I received a call that the replacement was ready to install in about a week and that they would be in touch to arrange a time. At that point it all went really bad. No one ever called to arrange but I made over a dozen calls asking them to commit to a date. I always got the same answer, the installer will call you as they book their own appointments and no you can not have his number. He never called me. I finally called and insisted to speak with his manager and after nearly 4 months I finally had a install date. I made arrangements for someone to be there to let him in and "surprise" they never showed up, when I called they said my window wasn't scheduled yet for install. Needless to say I was very frustrated. They ended up rebooking us a week later. Now we have second window that the seal has gone on. I have now left 2 messages that I need to make a claim but again no one will return my call and I cant speak to anyone but the receptionist. I am digging in for another battle, ARGH!!!

Job detail: living room window
Installer name: Michail
“Came on time, quick installation. Looks great from what I see immediately after install! Noticed some scratches on the inside of the window pane but were very very faint. Overall the windows look great.
(Comments collected on-site by installers at the close
of the job, post verified by customer before posting)

Very unhappy with the windows. I have had them only 7 years and every window, 20 of them, the seals have broken. Durabuilt wants over $3000 for labor to replace them as only the glass is warranted for 20 years. So tell me, am I going to have to do this in another 7 years again? It is not just 1 or 2 windows....it is every window in my house (20 in total).

Great job on the install...Thanks very much!
Job detail: Single hung door w/ right inswing side-lite
Installer name: Nick
(Comments collected on-site by installers at the close
of the job, post verified by customer before posting)