1 review Mississauga, ON Joined 2021/05/19

10/10

Lighting review in Mississauga

05/19/2021

The customer service provided by Stephanie Balogh made the process very simple and easy. Her quick reply to emails, shows that customer service is important to her and Cyclone Hood Fans.

Job Price

Approximate cost of services:: $150.00

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RenThompson94

0 reviews Orangeville, ON Joined 2021/05/17

10/10

Happy Customer

Orangeville

05/17/2021

We needed to replace the LED lights on our Cyclone range hood. Stephanie and Kevin helped us speedily and gave excellent customer service. Thank you both for your help. We are happy customers.

Job Price

Approximate cost of services:: $50.00

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Private User

Private User reviews Ottawa, ON Joined 2016/11/17

10/10

Cyclone range hood

Ottawa

05/07/2021

The range hood came with the new build we bought. One of the speeds was not working from the start. Lots of confusion with the builder, but when finally connected with Cyclone they sent a technician in to repair it and it was fixed in seconds. A loose wire was all it was! No charge as it was still under warranty (but this review forces you to out a cost in) Cyclone also followed up with us to ensure we registered the hood, which we had thought the builder had done. Thanks for having our back and being so customer focused!

Job Price

Approximate cost of services:: $15.00

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Private User

Private User reviews Ottawa, ON Joined 2021/04/29

10/10

Service

Ottawa

04/29/2021

Very helpful, quick and had all my info on hand fro.several years ago. I am happy with the service. It was quick and very easy to get my question answered

Job Price

Approximate cost of services:: $28.00

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forezero in Ottawa

3 reviews Ottawa, ON Joined 2018/06/08

0/10

Terrible quality and warranty

Ottawa

03/10/2021

I upgraded the range hood of my newly built house by choosing their range hood. The mesh filter fails after one cycle of wash. I emailed them about it for replacement, the lady in warranty team, called Stephanie, tried to selling me the baffle filters ($180+shipping) with "discount" saying $120+shipping instead of solving my issue. I told them that I do NOT need it and they still try to give me "better price", $108+shipping. The reality is: big material store is selling it for $104 including shipping. The company has low quality item and try to sell you item by unreasonable price!

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Job Price

Approximate cost of services:: $700.00

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Company Response

I am sorry you are unhappy with your experience. Dishwashers vary wildly in temperature, soap used etc. which is why we recommend soaking them in the sink. The baffle filters can be run through the dishwasher safely which is why they were recommended to you. I responded on Google Reviews stating that Stephanie has been authorized to ship you a set of brand new mesh filters, free of charge, with free shipping. We are a supplier/wholesaler so we do not undersell our dealers which is why we could not give you a cheaper price on the baffle filters.

If you would like mesh filters shipped to you free of charge, with free shipping, the offer still stands.

jack zhou from Pickering

2 reviews Pickering, ON Joined 2012/11/22

10/10

New Range Hood

Appliance Retailers review in Pickering

11/22/2012

We got a new range hood installed over the summer and it works great! They installed it within 2 business days and my mom loves it because she cooks a lot. Great customer service as well!

Job Price

Approximate cost of services:: $200.00

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Christopher in Toronto

4 reviews Toronto, ON Joined 2011/12/16

First Review

10/10

hood installation

Toronto

12/16/2011

We called Cyclone Range Hoods company to install a new hood and repair the old place in order to fit to new one. They came fast and worked professionally with a reasonable price. Thank you James :)

Job Price

Approximate cost of services:: $625.00

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