- Approximate cost of services:
- $17,000.00
- Company Response
Hello Denise,
Thank you for your kind words and vote of confidence. We sincerely appreciate your support and your business.
Hello Denise,
Thank you for your kind words and vote of confidence. We sincerely appreciate your support and your business.
Kitchen floor & carpet replacement
We have reviewed your above concerns in person at your home and discussed the quantity concerns raised. As discussed, both the carpet and the kitchen flooring resulted with the industry expected waste allowance. The kitchen flooring does show an ambering effect that both Floorscapes and the supplier guaranteed would fade out completely with exposure to light. We did supply samples that you took home before making a selection. The sample was the same as the flooring installed and neither shows any definition at the perimeter that would outline each tile. As we've stated already, we am always happy to discuss further and re-inspect to confirm the ambering has disappeared.
Wow. So nice to have great customers to work with. Thanks guys.
Thank you for your kind words Dean.
Awesome Service + Amazing Results
The world of flooring can be overwhelming. There are so many options! We are glad to hear that we made the process more manageable. The nice thing about all the options, is that with the right help, anyone can find a floor covering that suits them well. And I must say, that a customer's personal taste and style is very important to us. As design enthusiasts ourselves, we know the satisfaction of shaping your own personal space. So it goes without saying that we are glad to hear that we helped you achieve your vision.
Nothing like bringing a great floor back to its original glory! One of the many great qualities of hardwood flooring, is its lasting power. In general, 3/4" hardwood floors can be sanded and refinished at least 5 times! And to think, there are so many great hardwood floors hiding under carpet renovations done in the 70's, waiting to be restored. Thank you kindly for the review!
Thank you for the kind review! We are glad to hear that you valued our honesty. Honesty and reliability are very very important to us; unfortunately, they are rare qualities in the construction industry. Whether the job is large or small, what matters is that we contribute to a home that is well-loved. Therefore we treat all jobs with care and respect. Thank you again!
Floorscapes was contracted to remove and dispose of the water-damaged laminate flooring from the basement on this project as well as and the supply and installation of new laminate flooring. All precautions were taken to ensure the concrete was dry and ready for the new installation including the installation of a vapour barrier. Shortly after that installation was completed, we received and responded to a complaint about the floor buckling. When we pulled a section of the flooring up to inspect, we found water and mould under the floor indicating that another leak had occurred and suggested the owners call their insurance company to report another loss. When our suggestion was rejected, an inspection conducted by the Alberta Floor Covering Association found that indeed the issue surrounding the flooring coming out of shape was water infiltration and not as a result of faulty installation. Our own quality assurance field personnel are always mindful to respect the views of our clients even if we are not in agreement.
Glad to hear you're happy with the results. We love wide plank hardwood too- it's especially rustic and natural looking. It is very important to us to help the customer find the product that suits their needs. We put a lot of effort into informing and exposing the customer to fitting options and ideas. Thank you kindly for the review!