0 reviews Niagara Falls, ON Joined 2020/12/11

10/10

Appliance Retailers review in Niagara Falls

12/11/2020

Adam was great at getting us the appliances we needed in a crunch. The delivery was on schedule and the guys were great.
Adam and CAS saved the day for us.

Job Price

Approximate cost of services:: $10,000.00

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Company Response

Dear Frank,
Thank you for letting us know about your experience with CAS and how Adam helped you out. We are pleased to know our team made you happy, thank you for your review

Regards
CAS

we apologize for not responding to you sooner.

policellirose in Toronto

2 reviews Toronto, ON Joined 2016/04/13

10/10

Kitchen Appliances

Appliance Retailers review in Toronto

12/11/2020

This is my second order with CAS. They have great service and knowledgeable staff. Sheresh assisted me in picking the right products for my needs. He really knows his products and their performance. My items arrive in a timely fashion and in perfect condition. Delivery personal were polite and removed all packaging and took it with them. I would definitely work with CAS and Sheresh on my next project.

Job Price

Approximate cost of services:: $4,800.00

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Company Response

Dear Customer,

Thank you for your review.

We are glad to hear that you enjoyed your shopping experience with us!.

Kind regards,

CAS

Dave

1 review Calgary, AB Joined 2020/12/11

10/10

Electric Range

Electricians review in Calgary

12/11/2020

The purchase and delivery of our new range was better than expected. I love the online purchase system including chatting live with a sales representative. The delivery team were very professional and super helpful. I will be using them again.

Job Price

Approximate cost of services:: $900.00

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Company Response

Dear Customer,

Your feedback here is greatly appreciated.

We're happy to hear that you enjoyed navigating our website and online chat services.

Thank you for choosing CAS and we hope to see you again soon!

Kind Regards,
CAS

Private User

Private User reviews Burlington, ON Joined 2020/12/10

10/10

Washing machine

Appliance Repair review in Burlington

12/10/2020

I purchased Samsung Washing machine online and it was in stock delivered to my door in one day. I am a repeat customer and will shop here again. Wide selection and competitive pricing.

Job Price

Approximate cost of services:: $1,100.00

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Company Response

Dear Customer,

Thank you for your review.

We're happy to hear that our team was able to help you with the purchase of your washer and have it delivered in a timely fashion.

Thank you for choosing CAS as your appliance retailer.

Kind Regards,
CAS

Dmitri in Toronto

0 reviews Toronto, ON Joined 2020/12/10

8/10

Build in oven

Toronto

12/10/2020

Factory damaged product on first delivery. Take more then 7 month before was replaced. Ping- pong between CAS and Frigidaire/Electrolux because of pandemy, and later after assessment of unit by Electrolux yes/no, have /have not good pictures of damage......finaly was replaced. Will look how the new unit will work.

Job Price

Approximate cost of services:: $1,500.00

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Company Response

Dear Customer,

We regret to hear that your appliance has a functional issue. Please understand that CAS is an authorized retailer, and we receive all of the appliances we sell directly from the manufacturer in their original packaging. The packaging is not removed until the appliance is presented to our customers. Therefore, CAS does not perform Quality Control testing on any of the appliances we sell. This is done by the manufacturer during the production process.

As such, there are times that an appliance may experience functional issues shortly after purchase and as it is a functional issue, it falls under the manufacturer's warranty. In cases like this, the manufacturer provides CAS with very specific guidelines on how to proceed. This will almost always include having the manufacturer send out a technician to assess the appliance. The technician's report is provided to the manufacturer who then determines whether or not they feel as though the appliance can be repaired or would need to be replaced.

We're happy to hear that a replacement was provided to you.

Your feedback is important to us as we are always looking to improve our service.

Kind Regards,
CAS

Kenneth

0 reviews Toronto, ON Joined 2020/12/10

10/10

Replacing to gas stove

Gas Line Installation review in Toronto

12/10/2020

From the time I went into store, to the sales rep and delivery, everything went smooth. No complaints.

This will be my go to store for all my future appliance needs.

Job Price

Approximate cost of services:: $3,800.00

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Company Response

Dear Customer,

Your feedback here is greatly appreciated.

We're happy to hear that your overall experience with us was a success.

Thank you for choosing CAS!

Kind Regards,
CAS

Private User

Private User reviews Port Perry, ON Joined 2020/03/18

10/10

Appliances

Appliance Repair review in Port Perry

12/10/2020

Excellent service , all products were as expected, no surprises. Everyone was easy to deal with answered all my questions. I would not hesitate to recommend Canadian Appliance Services .

Job Price

Approximate cost of services:: $15,000.00

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Company Response

Dear Customer,

Thank you for taking the time to share your feedback with us here.

We're delighted to hear that our team was able to answer any questions you had concerning your purchase.

We hope to see you again in the near future!

Kind Regards,
CAS

Cfrancis

0 reviews Brampton, ON Joined 2020/12/10

10/10

Basement renovation

Basement Renovation review in Brampton

12/10/2020

We got our basement done and went to CAS for appliances, the service we received was outstanding and price on the appliances were excellent. I had shopped around and other suppliers were not able to match their price. The delivery guys were great and very professional in making sure no damage was done to our home and the appliances.

Job Price

Approximate cost of services:: $8,500.00

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Company Response

Dear customer,

Thank you for your review.

We are happy to hear that you enjoyed your shopping experience with us.

Kind regards,

CAS

Barb

0 reviews Ottawa, ON Joined 2020/12/10

10/10

Refrigerator

Ottawa

12/10/2020

Our fridge died on a Saturday night; I shopped on Sunday, and although there was very limited choice (I wanted one with the freezer on top), I had a good shopping experience. Received the fridge on Wednesday, and so far it seems very satisfactory.

Job Price

Approximate cost of services:: $100,000.00

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Company Response

Dear customer,

Thank you for your review.

We are happy to hear that you enjoyed your shopping experience with us.

Kind regards,

CAS

Lynn in Maryhill

1 review Elora, ON Joined 2020/12/10

10/10

Whirllpool gas stove

Gas Line Installation review in Elora

12/10/2020

Great service purchasing with chat, knew approximately what I wanted. Delivery service A1, whirlpool did a fantastic job packaging stove for transit, delivery guys took the boxes. It was perfect all around.

Job Price

Approximate cost of services:: $1,900.00

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Company Response

Dear Customer

We're happy you had a fantastic time with us!

Thanks for your trust, we're thankful for amazing customers like you.

We hope to see you again soon!

Kind regards,

CAS

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