Mackenzie Plumbing & Heating (1989) Ltd

Heating & Air Conditioning
Regina SK S4N 4W7
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Mackenzie Plumbing & Heating (1989) Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mackenzie Plumbing & Heating (1989) Ltd

Average customer rating:
9.6 10 (138 reviews)

Sort by

Private User
Private User
Private User reviews Regina, SK
0/10

Three years of bad service

We are three years into a seven year contract, and I wish we could be finished with this company. The air conditioning was installed in the wrong spot and they have yet to move it. They have blown us off so many times. The unit does not work well, and they have not been able to help us with it.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Sorry to hear about this experience. Please email me with your account details and we can review this further. jdeboo@reliancecomfort.com Thank you, Jessica

Vicki
Vicki
0 reviews Qu'Appelle, SK
8/10

Water heater, water softener, ro water system

This company provides fast, reliable service. The technicians were very helpful, took time to explain the services and proper use of the equipment and made it very easy to replace these systems in our home.

Approximate cost of services:
$70.00
Was this review helpful?
Company Response

Thank you for the kind review, we appreciate your business!

Private User
Private User
Private User reviews Regina, SK
10/10

Excellent Service

Power vent water heater and new water softener installed one day after contracts signed. Excellent value.
Very helpful and professional contract agent, Carlos. Extra mile service from all the installation staff: Kane, Brittany and her trainee. Very satisfied with whole customer service process.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thank you for your kind words. We appreciate you choosing Reliance Home Comfort. - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Upgrade 100 amp to 200amp

The electrician did a very excellent job. He is also have an overwhelmingly positive attitude and friendly.Very cooperative on answering questions.Very professional and did a wonderful job. We are very satisfied.Thank you so much.

Approximate cost of services:
$6,105.00
Was this review helpful?
Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Air conditioner, water softener & heater and reverse osmosis

The end to end process was amazing! Carlos and the installation team were super friendly, knowledgeable and efficient! They didnt try and sell us something we did not need, they were honest and gave us the best deal possible! The installations and electrical were done very quick and they left the place clean! Would highly recommend.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for the kind review. We're thrilled that we provided you with such a great experience!

Private User
Private User
Private User reviews Regina, SK
10/10

Furnace inspection

Furnace was inspected quickly and the issue was resolved. Options were given and inspector left.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you for sharing your experience with us and for the kind review!

Private User
Private User
Private User reviews Regina, SK
5/10

Installation of furnace & tankless water heater

It took the 2 weeks to finish the install for the furnace. This is not a criticism of the work crew. It seems that the company continues to focus on sales and do not have the resources for the installation.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the feedback. We're sorry that you felt that it was more sales focused. We always look to improve our customer experience and will use this feedback accordingly.

Clint
Clint
1 review Regina, SK
10/10

Got water heater

New water heater from Clint fast easy and convenient. Awesome job left the house clean thank you

Approximate cost of services:
$37.00
Was this review helpful?
Roy
Roy
1 review Regina, SK
10/10

Water heater install

Excellent finish from start to finish. On time, well qualified and professional service. No problems with installation and product was exactly as discussed.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you for choosing Reliance Roy! We appreciate you taking the time to share your experience with us.- Gemma

Ysmael
Ysmael
1 review Regina, SK
10/10

Water Heater rental

Very professional and provide the best customer service. Will definitely recommend to my family or friends.

Approximate cost of services:
$24.00
Was this review helpful?
Company Response

This is wonderful to hear Ysmael. Thank you for choosing Reliance Home Comfort. - Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mackenzie Plumbing & Heating (1989) Ltd

At Reliance Mackenzie, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Reliance Mackenzie™ is Regina’s choice for furnace repair, HVAC, air conditioners, water heaters and plumbing services, with a history of working in Saskatchewan’s capital city and servicing the surrounding area since Doug Mackenzie founded Mackenzie Plumbing & Heating in 1985.

As your local team of plumbing and heating specialists, we understand your unique needs here in Regina and we’re always ready to offer you knowledgeable advice and the support you need to stay comfortable at home, at work and in your community.

Looking for a new furnace, air conditioner or water heater? Is your old equipment in need of service, cleaning or repair? Reliance Mackenzie offers competitive prices on heating and cooling equipment and water heaters, plus expert customer service and great customer reviews.

Whether you need emergency assistance or regular maintenance, our experts in furnace repair, plumbing, hot water tanks, tankless water heaters, air conditioning or air conditioners are here to help!

We’re proud of being known for our integrity and quality, due to over 50 years of experience of providing quality heating and air conditioning solutions for our customers.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.