Mackenzie Plumbing & Heating (1989) Ltd

Heating & Air Conditioning
Regina SK S4N 4W7
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Heating & Air Conditioning
Mackenzie Plumbing & Heating (1989) Ltd
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94%

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Reviews by rating (past 12 months)

Reviews for Mackenzie Plumbing & Heating (1989) Ltd

Average customer rating:
9.6 10 (139 reviews)

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Private User
Private User
Private User reviews Regina, SK
10/10

Great service

Awesome rentals and protection plans worth weight in gold. Have had worlk done on ac furnace garage heater hepa filters installed and humidifiers and smart home

Approximate cost of services:
$100.00
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Company Response

Thank you for your awesome review and for choosing Reliance Home Comfort! - Gemma

Joey in Regina
Joey in Regina
1 review Regina, SK
0/10

Goodman furnace

Was red tagged and forced to buy a furnace in 2017. Nothing but problems with the furnace had a frozen pipe burst because of it got told over and over its a high efficiency , had problem after problem with it and it was new ... now 2022 I got a new Trane installed and a much bigger one 60 000 btu. I would never go with reliance ever again what a shameful company.. 10 years parts and layout warranty from reliance but I don't want to see then 3 times a year ...never again MacKenzie just an awful company

Approximate cost of services:
$5,000.00
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Company Response

I am sorry to hear you had a troubling experience Joey. If you require assistance or would like to discuss further please email me with your account details at gwillson@reliancecomfort.com - Gemma

Kay
Kay
0 reviews Regina, SK
10/10

Furnace and A/C 12 point Tune-Up

Mazair was the technician from Reliance Mackenzie who performed the tune-up service for my a/c and furnace. His service was professional and courteous, coupled with a noticeable level of sincerity in offering recommendations on good maintenance tips. I would recommend Mazair for furnace and a/c technical needs.

Approximate cost of services:
$0.00
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Company Response

Thank you for choosing Reliance Home Comfort Kay! We are grateful for your support. - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Lennox cl96 - E229 E125, no heat

Called them because their competitor told me it would be at my risk for trying to replace either gas valve or control board.....Dennis spent the time to diagnose the issue including even calling engineering support out of Texas...just the best expertise i could imagine so far. Price is also much more reasonable than their competitor here in Regina...they didn't even charge me the cost of diagnose the problem - thats what you call good customer acquisition/service. I will be a returning client if all goes well.

Approximate cost of services:
$950.00
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Company Response

Thank you for the review and for choosing Reliance Home Comfort! -Jessica

Private User
Private User
Private User reviews Regina, SK
10/10

Air Conditioner Insall

Had Reliance install my air conditioner this spring, very impressed with the process. Had it installed the next day which was amazing

Approximate cost of services:
$200.00
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Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Terry in Saskatoon
Terry in Saskatoon
0 reviews Saskatoon, SK
10/10

ac install

had a new air conditoner installed, very happy with the service and people involved in it

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Water heater install

Great service and very nice people Moe was great great great great great great great great great

Approximate cost of services:
$2.00
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Company Response

Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

Dean in Regina
Dean in Regina
1 review Regina, SK
10/10

Furnace Installation

Right from the salesperson Clint, to the two installers and the electrician, I found the experience to be professional and thorough. All of the staff gave excellent explanations and instructions and I liked the options and how they were explained.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you for the great review and for choosing Reliance Home Comfort. - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Air conditioner

I was very happy with the way my air conditioner was fixed. He was precise and to the point and finished it in one day! I highly recommend reliance for all my heater and air conditioner needs.

Thank you

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the great review and for choosing Reliance Home Comfort. - Gemma

Private User
Private User
Private User reviews Regina, SK
10/10

Furnace Installation

The guys did a great job installing my furnace. Very helpful. Would recommend to friends.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for the great review and for choosing Reliance Home Comfort. - Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mackenzie Plumbing & Heating (1989) Ltd

At Reliance Mackenzie, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our ...
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