Abbey Air Home Services by Enercare

Formerly Abbey Air Service Experts
Heating & Air Conditioning
Burlington ON L7N 3L6
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Heating & Air Conditioning
Abbey Air Home Services by Enercare
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83%

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Reviews by rating (past 12 months)

Reviews for Abbey Air Home Services by Enercare

Average customer rating:
9.5 10 (497 reviews)

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jeanne
jeanne
1 review Burlington, ON
10/10

Service contract

Helge came and was very friendly and cleaned the furnace and did an exception job on cleaning the glass on the fireplace
Excellent work and service. Highly recommend Abbey Air
Thank you

Approximate cost of services:
$320.00
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Company Response

We appreciate your business and thank you for this great review!

Private User
Private User
Private User reviews Oakville, ON
10/10

install new furnace and water heater with new piping

Marcel and Kane did the installation and were very thorough, knowledgeable and efficient in their installations. Detailed explanations were given as to how to operate the new thermostat. They kept our home clean while moving in the new equipment and removing the old equipment.

Approximate cost of services:
$9,300.00
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Company Response

Hello! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

wbarrow
wbarrow
0 reviews Oakville, ON
10/10

HVAC inspection/servixe

Inspected HVAC and addressed a potential issue. Professionally done and results are as expected for this job.

Approximate cost of services:
$250.00
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Company Response

Hello! Thank you for taking the time to mention your satisfaction with our services!

Mary
Mary
1 review Oakville, ON
10/10

HVAC maintenance

I feel that Abbey Air provides a good service and peace of mind that proper maintenance is being done. Over the years, we have had Murray provide the service for us and he is a star!!! Thank you !

Approximate cost of services:
$300.00
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Company Response

Mary, we have truly appreciated your business over the years and thank you for being such a loyal customer!

rhondac
rhondac
0 reviews Oakville, ON
10/10

Furnace and AC cleaning

We are always very satisfied with the quality of attention and care from Abbey Air.

Approximate cost of services:
$260.00
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Company Response

Hello and thank you for your continued trust in our services!

Sherry
Sherry
1 review Oakville, ON
10/10

Furnace and air conditioner maintenance

Devin and Brendan were amazing. They were on time, very neat in their work, made recommendations for a special filter after renovations and had lots of great advice. We bought our furnace and air conditioner new from them 10 years ago and have it serviced every year with them. We have been extremely pleased

Approximate cost of services:
$220.00
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Company Response

Sherry, we have truly appreciated your business over the years and thank you for being such a loyal customer!

Dee
Dee
0 reviews Oakville, ON
10/10

AC diagnosis

Devin and Chris were polite and came when they said they would. They were helpful and efficient, even though our ac will need to be replaced they were able to fix it so we could have some cooling during the heat wave and wait for a new one.

Approximate cost of services:
$400.00
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Company Response

Dee, we are happy that the team worked together to provide you with a great experience!

Happy customer in Oakville
Happy customer in Oakville
1 review Oakville, ON
10/10

AC and furnace install

The Abbey Air team who designed and installed our new AC and furnace was excellent. clean, efficient , knowledgeable and professional. Thank you Rob for you excellent cost arrangement, Chris for your help finding what product suited our technical needs and special thanks to Adam and Pete and crew for your diligent work with installations and explanations.

Approximate cost of services:
$12,000.00
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Company Response

Hello! We are happy that the team worked together to provide you with a great experience!

Troy in Milton
Troy in Milton
10 reviews Milton, ON
0/10

They wouldn't file a load increase request with Union Gas

I had them come out to hook up a Pool heater and was immediately told that I had insufficient gas supply. Fair enough.

The technician told me it was MY responsibility to have it increased and that I should take it up with the person who sold me the Pool Heater. That's right, the HVAC guy I paid to come out and hook up my Heater told me it wasn't his job. It cost me $111 to have that professional consultation.
After a week of back and forth with Union Gas I was told the Abbey Air tech was just too lazy to fill out the form and that neither myself nor the retailer were authorized to do so.

Abbey Air offered no apology and acknowledged no wrong doing but said they'd apply the $111 to any future work they do. How generous.

EDIT: Despite the copy/paste reply below, no one ever followed up. Zero attempts made.

Approximate cost of services:
$111.00
3 of 3 people found this review helpful.
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Company Response

Troy, we apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.

Andrew
Andrew
1 review Oakville, ON
10/10

Duct cleaning

Mike did a super thorough job - really happy with the results. Will call Abbey Air next time we need any HVAC service!

Approximate cost of services:
$500.00
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Company Response

Andrew, we appreciate your business and look forward to our continued relationship!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Abbey Air Home Services by Enercare

Expert AC Repair and Service in Oakville – Guaranteed. Abbey Air Service Experts In the heart of summer – especially in Oakville – AC repairs are just about the last thing you want to think about. But that won’t stop it from happening. But it’s your lucky day… Abbey Air ...
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